For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 15-minute walk of this Ville-Marie hotel, you'll find Sainte-Catherine Street and Notre Dame Basilica. Also, Old Port of Montreal is within half a mile (1 km) and McGill University is within 2 miles (3 km).
Business services
A fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.
Free WiFi, kitchens
The 145 soundproofed guestrooms offer free WiFi and DVD players. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Weekly housekeeping is available.
Candlewood Suites Montreal, an IHG Hotel ratings based on 14 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Candlewood Suites Montreal, an IHG Hotel
Everyone (2)Family (1)
4 out of 5
I hate that you have to pay a parking.
Posted by a verified traveller on 5 Aug. 2020
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Comment from Hotel Management
12 Aug. 2020
by CWS Team
Dear Guest,
We appreciate your comments.
Sincerely,
4 out of 5
Parking at the hotel is easy as the parking garage is right under the hotel. No hassle with cold weather or a wet car.
It was clean. Lobby a bit small and not very welcoming but more about function.
Room was very clean, plenty of towels and good hot water and plenty of shower pressure.
Posted by a verified traveller on 11 Nov. 2019
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Comment from Hotel Management
11 Nov. 2019
by Etienne
Dear guest
We want to thank you for staying with us.
We hope you will come back soon.
Warm regards,
5 out of 5
Excellent! Was satisfied with our share stay. The staff were good. The room clean, and the area quiet.
Posted by a verified traveller on 7 Oct. 2019
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Comment from Hotel Management
7 Oct. 2019
by Etienne
Dear guest
We want to thank you for staying with us.
Also thank you for the great rating!
Warm regards,
5 out of 5
Excellent hotel with everything you will need
I got this hotel at the last minute and the price was ubelievable! It was like my holidays gift from haeven.the hotel is excellent I will stay there anytime I go back to montreal even at different price because that one was a deal.
Very comfortable and the kitchen makes you feel at home.it is closet everything you need !!!
Staff excellent !! The gentleman who worked in the nights while we were there was excellent.
We recommend this hotel to anyone.the only thing you pay for the parking .in the winter it is very good because while others were digging their cars from snow ,ours was nice and clean in the garage.
Posted by Grace, from USA on 3 Jan. 2016
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Comment from Hotel Management
8 Jan. 2016
by Celine - GM
Bonjour Grace,
You are most welcome and hope to meet you on your next stay with us.
Thank you for your awesome review.
Yours in hospitality,
4 out of 5
Fantastic Location!
The hotel is in a very good location- you can walk to Chinatown and the Old City with little difficulty. The staff at this hotel was incredible and very friendly! They didn't have the room we requested available, so they gave us a free upgrade without any questions. The rooms are awesome! Very clean and very comfortable. Great stay!
Posted by Spinnyspin04, from New York, NY on 16 Jul. 2013
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4 out of 5
Terrific location for walkers, great staff, basic suite.
Pros:Close restaurants, Free Internet, nice helpful staff, great location, reasonable price, suites available, free laundry, free movies, convenience snacks for sale on site
Suite was better than expected, very clean, but still pretty basic. The super-nice staff, terrific location, and reasonable price are the reasons to stay here, if you want a suite hotel. Good grocery and take-out food options just a couple of blocks west (at Complexe Desjardins) and restaurants of Rue St. Denis a couple of blocks east; less-expensive parking at the Bibliotheque Nationale, a few blocks to the northeast; subway stop a couple of blocks to the southwest. Walk south to Chinatown and Vieux Montreal, walk north and west along Rue. Ste. Catherine for lots and lots of shops. Even McGill, the Musee des Beaux-Arts, and the trendy Plateau neighborhood are within walking distance on a fine day.
Posted by MmeTraveler, from Vermont on 14 Mar. 2013
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4 out of 5
Staff very friendly and helpful
Pros:Close restaurants, Free Internet
Staff very friendly and helpful when asked directions and places to eat. Bed was above average in comfort and room was very clean and comfortable. Hotel was in easy walking distance to cruise ship pier. Lot of interesting things in area to observe. Only two blocks from china town with lots of shops. Evening entertainment consisted of lots of sport bars but not much else in close area.
Posted by boatman123, from Oklahoma, USA on 30 Oct. 2012
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4 out of 5
Great location in Montreal. Great value. Good kitchen.
Pros:Free Internet
I really liked the location in Montreal near the old town and waterfront, and near the Metro stations to get to the rest of the island. The parking was fine and I felt my car was secure. The kitchen in the suite was much better than anticipated.
Posted by FFTV, from Utah on 23 Jul. 2012
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5 out of 5
What's not to like?
Pros:Close restaurants, Free Internet, free washers and dryers, nice snack bar on honor system
We stayed here in May despite some doubt because of some of the previous reviews. Well the place was perfect for us. Our unit was a mini apartment on the 13th floor facing the big street Rene Levesque that the hotel is on. The views of the city were great! Including the thousands of protesting students that passed in front for over an hour and a half.
The room was split into four parts, a bedroom with a big closet, writing desk and air conditioning unit, the good sized bathroom, a small kitchen with fridge, stove, microwave, sink, dishwasher, toaster, dishes and ample counter with breakfast stools and an adjoining living room area with lamps, a couch, coffee table and a big flat panel HD telvision. All was clean and tastefully done.
The hotel had free wifi, a business center with computers and printers, a pretty good snack bar on the honor system, a laundry room with free washers and dryers, an excercise room and underground parking.
There was a grocery store two blocks away and since we had a refrigerator we stocked up on food and saved money as we enjoyed our sandwiches, salads, drinks and snacks as we relaxed after a day of sightseeing and touring.
The staff at the front desk was alway courteous and helpful especially Chad. They gave us great tips on what to see and do. The hotel was very secure in that it took your room card to access everything including the elevator.
The hotel was great for all the above reasons plus it was in a fantastic location within walking distance to Old Montreal and the port, Chinatown and St. Catherine Street. Great place to stay even though your room is not done every day.
Posted by williequin, from San Pedro California on 13 Jun. 2012
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1 out of 5
BED BUGS
BED BUGS. DIRTY. AVOID. THERE WERE BED BUGS!!!!!!!!!!
Posted by imnick, from Manhattan, New York, NY, USA on 16 Nov. 2011
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About the Candlewood Suites Montreal, an IHG Hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Candlewood Suites Montreal, an IHG Hotel. Parking is available for a fee. This Montreal hotel is smoke free.
1 building
145 guestrooms or units
7 levels
Business facilities
1 conference room
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Kitchen
Laundry facilities
Full-sized refrigerator/freezer
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Trudeau International Airport (YUL) (20.5 km / 12.8 mi)
Train station: Montreal Central Station (1.4 km / 0.9 mi)
Metro station: Champ-de-Mars Station (0.4 km / 0.3 mi)
Parking: Self parking available for a surcharge
Room Amenities
Candlewood Suites Montreal, an IHG Hotel offers 145 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.
In-room kitchen
Sitting area
Television
Cable channels
DVD player
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Luxury bedding
Shower and tub combination
Housekeeping (weekly)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for CAD 20.0 per night.
Pet Policy
Pets: CAD 149.99 per pet, per stay
Weight limit: 80 lbs
Food and water bowls are available
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Property Registry Number - 221272
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: CAD 27 per night (in/out privileges)
Pet fee: CAD 149.99 per pet, per stay
Service animals are exempt from fees
Late check-in fee (amount varies)
Rollaway bed fee: CAD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Candlewood Montreal
Candlewood Suites Hotel Montreal
Candlewood Suites Montreal
Montreal Candlewood Suites
Candlewood Suites Montreal Centre-Ville Hotel Montreal
Candlewood Suites Montreal Hotel
Candlewood Suites Montreal
Candlewood Suites Montreal, an IHG Hotel Hotel
Candlewood Suites Montreal, an IHG Hotel Montreal
Candlewood Suites Montreal, an IHG Hotel Hotel Montreal
You should know
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
