4.1 out of 5

"Hotel was clean. Not charming but adequate. Price was fair. Location was good. couple blocks from METRO and bus line. Breakfast was a 5 out of 10. ... " More

By a verified traveller on Sat 28 Jul 2018

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Hotel Description

3-star hotel near Sainte-Catherine Street

Heart of Montreal

Within a 10-minute walk of this Ville-Marie hotel, you'll find Sainte-Catherine Street and The Underground City. Notre Dame Basilica and Old Port of Montreal are also within half a mile (1 km).

Free breakfast

A 24-hour fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 161 guestrooms also offer free WiFi and LCD TVs with cable channels. Pillowtop beds, coffee/tea makers, and free newspapers are also available.

Studio, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$109 per night

Studio, 2 Queen Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Kitchenette (One Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One King Bedroom Suite, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Faubourg Montreal Downtown ratings based on 43 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Faubourg Montreal Downtown

Everyone (5)
5 out of 5

Posted by on 9 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Minh N.

Dear guest, Thank you for rating us a 5 out of 5. Best regards

4 out of 5
Our 2-person suite was very spacious but not the cleanest.

Posted by on 26 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by Minh N.

Dear guest, Thank you for rating us a 4 out of 5. Please share the details of your stay with our team and we will enforce with the housekeeping. Best regards

3 out of 5
Great location, friendly staff. Shower didn't function.

Posted by on 11 Dec. 2018

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Comment from Hotel Management

11 Dec. 2018 by Minh N.

Dear guest, Thank you for your recent visit at Hotel Faubourg Montreal. We are happy to note that you liked our location and friendly staff. Have you contacted our staff to verify and fix the shower? Thank you,

3 out of 5

ADEQUATE. GOOD LOCATION

Pros: Location
Cons: breakfast was very crowded. We tried different times
Location: underground shopping center and METRO were nearby
Hotel was clean. Not charming but adequate. Price was fair. Location was good. couple blocks from METRO and bus line. Breakfast was a 5 out of 10.

Posted by , from NJ on 28 Jul. 2018

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Comment from Hotel Management

1 Aug. 2018 by Minh N. - Front Office Manager

Dear guest, Thank you so much for your kind review. We are happy to read that you enjoyed our location in downtown Montreal and the cleanliness. We are sorry to hear that the complimentary breakfast did not meet your expectation. Best regards,

4 out of 5

very central

Pros: location
Cons: breakfast
Location: central to lots of restaurants- bars, subway, waterfront
was right downtown on main street which made it easy to get back to & around town. Staff was great. Breakfast was ok, kinda that plastic type processed food but if your not picky you will like. Have toast, yogurt as well. Great location very big rooms. Great location

Posted by on 23 Feb. 2017

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Comment from Hotel Management

27 Feb. 2017 by Natasha L.J., Front Desk Manager

Dear Guest, thank you for your comments. We are happy that you enjoyed your stay. Thank you.

5 out of 5

hotel efficiency and pleasentry

Pros: Free breakfast, Close restaurants
the hotel staff were very pleasant and helpful. their smiling personalities made our stay very pleasant.

Posted by on 15 Oct. 2012

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1 out of 5

be wary!

Pros: Free breakfast, Free Internet
Cons: not hospitable at all
A "standard room for two adults" = 1 full size bed. If you let them know that you booked a standard room for two adults with two beds, they'll just tell you they dont have anymore, but you can keep coming back to ask. Also, you have to leave a $50 deposit upon checking in - which wasnt mentioned until we got here.

Posted by on 3 Aug. 2012

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1 out of 5

Couldn't wait to leave hotel!

Pros: Free breakfast, Free Internet, walking distance to sights
Cons: dingy
Maybe we were tainted because we came to this hotel after staying in a very nice one in Toronto. But I thought this hotel was dingy and icky and couldn't wait to leave. Location wise it was great - walking distance to old Montreal and the sights there. Breakfast was okay, not bad but nothing great either. Parking garage was conveniently located under the hotel and accessed by hotel elevators. Staff were courteous and helpful when needed, speaking both French and English. But that's where the good ends. Let me list the bad: - Entire hotel needs updating, feels gloomy. - my bed was hard - my daughter took the 2nd shower of the night and had no hot water. - carpeting in rooms need to be replaced - light fixtures by the beds are fitted with incompatible lightbulbs and shades, so the shades don't fit on right and are hanging off. - rooms need more electric sockets available so our family of four can plug in and charge all our phone, laptops, etc to charge up. - has elevators that you can't use and you walk all around looking for the ones you can. - signs that point to ice machine locations on every floor are wrong; the only ice machine is on the ground floor. - cleaning staff continually didn't provided our family of 4 enough towels. I felt like everyday I had to ask for additional towels for the room. - no safe in the room for valuables - I love ice in my water and the room was provided with full size refridgerator but no ice bucket. Had to use glass bowl to get ice. - you need your room key to be able to push any buttons on the elevators. Very annoying. - Our comforter on our bed had BLOOD STAINS on it. I was totally repulsed by hotel after that. Staff replaced all our linens after that, but my mental damage was already done.

Posted by , from Philadelphia, PA, USA on 27 Jun. 2012

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4 out of 5

Perfectly adequate for our 1-night stay. Good location.

Pros: Free breakfast, Close restaurants, Free Internet
We stayed 1 night on a drive-through. Wanted to have dinner and see old Montreal. Staff was helpful and the free breakfast was good.

Posted by , from Mahtomedi, MN, USA on 20 Jun. 2012

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5 out of 5

The hotel was in walking distance to many amenities.

Pros: Free breakfast
We enjoyed the BIG rooms this hotel provided. Beds were comfortable. There were some items that needed upgrading. The couch (seating material) was falling apart and the lamps were missing their switch, making it impossible to turn on. But these were so minor in comparison to the outstanding service we were provided by their staff. Free breakfast downstairs was the reason I chose this hotel.

Posted by , from San Jose, CA, USA on 31 May 2012

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Renovations + Closures

The following facilities will be closed from 10 February 2019 to 31 May 2019 (dates subject to change):

  • Parking area

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Faubourg Montreal Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Montreal hotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 8 levels
  • Built in 2002
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) (19.8 km / 12.3 mi)
  • Train station: Montreal Central Station (1.4 km / 0.9 mi)
  • Metro station: Champ-de-Mars Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Faubourg Montreal Downtown offers 161 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 25 per accommodation, per day

Policies

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 26 per day (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Faubourg Montreal
  • Hotel Faubourg
  • Holiday Inn Express Montreal Centre-Ville Hotel Montreal
  • Montreal Holiday Inn
  • Hotel Faubourg Montreal Downtown
  • Faubourg Montreal Downtown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.