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SureStay Plus Hotel by Best Western Mountain View

2.5 star property
Hotel near Palo Alto VA Hospital in Mountain View

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SureStay Plus Hotel by Best Western Mountain View

Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool
Front of property
Restaurant
Lobby

Overview of SureStay Plus Hotel by Best Western Mountain View

Reviews
7.2

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
Mountain View, CA
  • Popular LocationGoogleplex5 min drive
  • Popular LocationStanford University8 min drive
  • Popular LocationStanford University Medical Center12 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)20 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Hotel Aria
Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (127)
The price is CA $197
per night
CA $220 total
includes taxes & fees
17 May - 18 May
Hotel Aria

About the area

Mountain View

Heart of Mountain View.Your stay at this North Los Altos hotel places you within 3 miles (5 km) of Palo Alto VA Hospital and Googleplex. Shoreline Amphitheatre and Stanford University are also within 6 miles (10 km).

What's nearby

  • Googleplex - 5 min drive
  • Shoreline Amphitheatre - 7 min drive
  • Palo Alto VA Hospital - 7 min drive
  • Stanford University - 8 min drive
  • Stanford University Medical Center - 12 min drive

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 16 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • McDonald's - 15 min walk
  • Boba Bliss - 11 min walk
  • Chili's Grill & Bar - 9 min walk
  • Pacific Catch - 14 min walk
  • Gen Korean BBQ House - 8 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

Hotel near Palo Alto VA Hospital in Mountain View
SureStay Plus Hotel by Best Western Mountain View offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Mountain View. Free self parking is available.

This Mountain View hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. This Mountain View hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

We should mention

  • The seasonal pool will open May 01 and close October 31.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

SureStay Plus Hotel by Best Western Mountain View Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 194 out of 861 reviews" "
Rating 8 - Good. 302 out of 861 reviews" "
Rating 6 - Okay. 200 out of 861 reviews" "
Rating 4 - Poor. 103 out of 861 reviews" "
Rating 2 - Terrible. 62 out of 861 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

MATTHEW, RESTON

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The power was out when I arrived and I was asked to sign a blank lodging agreement. I will seek other lodging options next time.
Stayed 2 nights in Feb 2024

8/10 Good

laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lower price option to stay at
This hotel is a good location in Mountain View. A lot of shopping and eating options. Front lobby is nice and the staff are very helpful and friendly. Street noise was not great but other than than it is a nice place to stay
Stayed 1 night in Feb 2024

8/10 Good

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
Stayed 3 nights in Jan 2024

8/10 Good

Carl

Liked: Cleanliness, property conditions & facilities

8/10 Good

Helen J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Great location. All the staff were super friendly. Breakfast was always good and the coffee was plentiful and delicious. The reason I gave 4 stars to some items: my room was clearly smoked in, so an ozone machine might help; also the carpet needs to be replaced and a few corners need a bit more attention. Overall, I had a very nice experience.
Stayed 7 nights in Nov 2023

8/10 Good

Arthur

Travelled with family
Disliked: Property conditions & facilities
The check in staff was great. Very friendly. Room was older, but not bad. Felt as if room was not cleaned well as you could feel stuff under your feet and a blonde hair in the sheets. Hopefully they had been washed or changed out. Breakfast was good. Room was warm and cozy.
Stayed 1 night in Nov 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

minh, Daly City

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It's lovely small motel, thanks.
Stayed 1 night in Nov 2023

8/10 Good

Patrick

Liked: Cleanliness
A good basic motel. THe bathroom is too dimly lit and the bathroom door won't close if you are sitting on the toilet
Stayed 2 nights in Nov 2023