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SureStay Plus Hotel by Best Western Mountain View

2.5 star property
Hotel near Palo Alto VA Hospital in Mountain View

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Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Lobby
Lobby
Fitness facility
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Mountain View, CA
  • Place, San Andreas Fault Trail
    ‪2 min walk‬
  • Place, Rengstorff Park
    ‪8 min walk‬
  • Place, San Antonio Shopping Center
    ‪10 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room with Kitchen

  • Sleeps 2

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About the area

Mountain View

Heart of Mountain View.A stay at this North Los Altos hotel places you within 3 miles (5 km) of Palo Alto VA Hospital and 6 miles (10 km) of Shoreline Amphitheatre. Stanford University and Stanford University Medical Center are also within 6 miles (10 km).

What's nearby

  • San Andreas Fault Trail - 2 min walk - 0.2 km
  • Rengstorff Park - 8 min walk - 0.7 km
  • San Antonio Shopping Center - 10 min walk - 0.8 km
  • Mountain View Center for the Performing Arts - 4 min drive - 2.5 km
  • Los Altos History Museum - 4 min drive - 2.6 km

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 16 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 25 min drive

Restaurants

  • ‪Taco Bell - ‬11 min walk
  • ‪Kunjip Tofu - ‬9 min walk
  • ‪Boba Bliss - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Starbucks - ‬11 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

Hotel near Palo Alto VA Hospital in Mountain View
SureStay Plus Hotel by Best Western Mountain View offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Mountain View. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Mountain View hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. This Mountain View hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Lobby
Ramada by Wyndham Mountain View
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 918 reviews
The price is CA $119
CA $131 total
includes taxes & fees
Feb 15 - Feb 16
Ramada by Wyndham Mountain View

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • The seasonal pool will open May 01 and close October 31.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

SureStay Plus Hotel by Best Western Mountain View Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 244 out of 971 reviews
Rating 8 - Good. 326 out of 971 reviews
Rating 6 - Okay. 212 out of 971 reviews
Rating 4 - Poor. 115 out of 971 reviews
Rating 2 - Terrible. 74 out of 971 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Stayed 1 night in Nov 2025

8/10 Good

BRANDON

Stayed 5 nights in Oct 2025

10/10 Excellent

Angielyn

Travelled with family
Front desk staff is friendly. Approachable. Although room smells, because it’s an old building, room is clean.
Stayed 1 night in Oct 2025

6/10 Okay

Ron

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Cami

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian, Dover

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Itzel

Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

10/10 Excellent

Nina, Sacramento

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Claire

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jill-ann

Travelled with family
Disliked: Staff & service, property conditions & facilities
Make sure staff or anyone opens the residence doors and leaves them open. Our room door was found open after returning from dinner.
Stayed 2 nights in Oct 2025

2/10 Terrible

Toni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty, bathroom was covered in ants and the shower left puddles on the bathroom floor after I showered. By bed sheets had holes in it.
Stayed 1 night in Sep 2025

10/10 Excellent

Hye

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself seems old but the overall condition was quite clean. Good restaurants were nearby.
Stayed 1 night in Oct 2025

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, good value, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience staying here.
Stayed 1 night in Sep 2025

6/10 Okay

De

Stayed 1 night in Sep 2025

6/10 Okay

Sanford

Liked: Cleanliness, room comfort

Comfortable and the price was great but . . .

Clean comfortable room. Easy check-in and check-out. Good parking. We did not feel safe, though. On two occasions (one at 2 PM and one at 9 PM) someone kept trying to insert a key into our door as if trying to get in. That was very unsettling. At about 11 PM there were loud banging noises either on the door of the room next to ours. We reported all of these incidents to the front desk but there is, obviously, little they can do about this given the 2-story, open walkway design of the hotel. A gated entry to the parking lot and entrance would be the only reasonable solution.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samuel

Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Bhavesh

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Aug 2025

10/10 Excellent

Armando, las vegas

Stayed 1 night in Aug 2025

8/10 Good

Gian

Liked: Cleanliness, staff & service
Clean room and comfortable bed. That’s all we needed for one night.
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Liked: Property conditions & facilities, room comfort
The staff at Sure
Stayed 3 nights in Aug 2025