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Maison St Charles

3.0 star property
3-star hotel near National World War II Museum

Choose dates to view prices

Photo gallery for Maison St Charles

Exterior
Reception
Suite, 2 Bedrooms
1 bedroom, in-room safe, desk, laptop workspace
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Canal Street
    ‪19 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool)

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.2 out of 10
Good
(15 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

Central City stay.With a stay at this Central City hotel, you'll be within half a mile (1 km) of National World War II Museum and 2 miles (3 km) of Ernest N. Morial Convention Center. Bourbon Street and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Port of New Orleans - 19 min walk - 1.7 km
  • Canal Street - 19 min walk - 1.7 km
  • Bourbon Street - 3 min drive - 2.2 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬9 min walk

About this property

Maison St Charles

3-star hotel near National World War II Museum
Maison St Charles offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 130 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to June 30 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Maison St Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 142 reviews
Rating 8 - Good. 34 out of 142 reviews
Rating 6 - Okay. 10 out of 142 reviews
Rating 4 - Poor. 7 out of 142 reviews
Rating 2 - Terrible. 9 out of 142 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service
This property had so much character. It was unique and pretty quiet. The staff we interacted with were all wonderful. There were a couple buildings with rooms... We stayed in a small one. We were on the second floor with a lot of stairs (they did ask if there were any issues with stairs in our group). It was clearly a very old building with some updates- I would say well over 100 years old. We had 3 rooms for our party - the 2 of us right next to each other did have hot water issues with the shower (not the sink though?). The doors don't have a good seal so there was a soft spot in front of mine. BUT, it was clean, the beds were comfortable, the AC worked, and you could tell some updates had been done. We had brand new TVs in our rooms. It was convenient to the streetcar, walking distance to the WWII museum, and there was a seafood restaurant next door. We didn't use the pool and hot tub, but they were clean and the area was nice. Overall, we enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dave and Marlene, Blue Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gardens, nice accomodations
Stayed 3 nights in Mar 2025

8/10 Good

Amaya, Keller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel needs renovations. He had many things in our room that didn’t work. We never had enough hot water. The cleaning in our room was bad.
Stayed 3 nights in Mar 2025

8/10 Good

Misti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Price, Great Location!

Fairly priced stay near the Port of New Orleans. Good parking options and I enjoyed the safety of the gated-type grounds. Pool and spa were nice.
Pool
Street entrance
Pool at night
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was very unhappy with the state of my room. There was multiple issues with the space and it screamed “landlord special” all around. One night it rained and the rain leaked into my room through the gaping cracks in my room door.
Stayed 9 nights in Mar 2025

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was close to the streetcar, popeyes and wendy’s were opened late, staff was helpful, only downside is that there were bed bugs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. Thought it was weird the air conditioner was under the table but not a big issue. About 2 blocks from the trolley so no need to drive anywhere. We parked on the street which saved 25 dollars a day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Louis

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time

Just visiting family
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Maison St. Charles before a cruise for our honeymoon. So far we have enjoyed the trolley stop near by and Mr. Ed’s restaurant. The front desk staff was very helpful with giving us an early check in without us even having to ask. The rooms are very clean and unique too!
Stayed 1 night in Mar 2025

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly. Hotel was clean and pleasant.
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel room was very clean. Could do without the unnecessary large table in the room.
Stayed 4 nights in Mar 2025

2/10 Terrible

Regielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unprofessional Staff Members

I booked a 3 night stay for me and my family and never received my $100 deposit back for parking and I don’t even own a car ! The manger there told me I was charged for 3 nights of parking & I never had a car to park for the start I don’t even know how I had to pay a deposit for parking that I never asked for either and they never responded back ! Or put my money back on my card either so what I just lose out ? Overall the stay was wonderful until this issue at checkout and I still never heard anything back about it ! Can I have my deposit back please and thank you
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and safe.
Stayed 1 night in Mar 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Use Uber!

Great stay, staff was friendly. On site security and parking was easy. We took an Urber everywhere so we could be free from having to find parking in the city. Rooms are kinda on the smaller side but we was in them long. Great seafood restaurant next door. This will be our go to hotel from now on. Glad i found this place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness
Nice, curtains broke and water did not get hot in the shower. Overall good. The restaurant next door was outstanding with excellent service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how the property included multiple renovated buildings and kept some of their characteristics and history. Being located right off of St. Charles made transportation around downtown New Orleans easy with the streetcar. I wouldn't recommend walking directly from the hotel to downtown, especially the area around the highway at night. Had no problems myself, but I can understand others may want to drive or take public transportation to feel safer.
Stayed 3 nights in Mar 2025

8/10 Good

Pauline, Montgomery

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Bathroom had mold around the tub. Other than that everything else was great.
Stayed 6 nights in Feb 2025

10/10 Excellent

Vishwanauth

Stayed 3 nights in Dec 2024

2/10 Terrible

Nigel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! We have stayed several Mardi Gras here. The area is safe and family friendly. Great location!
Stayed 6 nights in Feb 2025