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Maison St Charles

3.0 star property
3-star hotel near National World War II Museum

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Photo gallery for Maison St Charles

Exterior
Lunch and dinner served, seafood
Property grounds
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Caesars Superdome
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suites

Pillowtop beds, in-room safe, desk, laptop workspace

Two Bedroom Suites

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

New Orleans

Central City stay.With a stay at this Central City hotel, you'll be within half a mile (1 km) of National World War II Museum and 2 miles (3 km) of Ernest N. Morial Convention Center. Bourbon Street and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • Magazine Street - 5 min walk - 0.4 km
  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 15 min walk - 1.3 km
  • Canal Street - 18 min walk - 1.5 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Maïs Arepas - ‬4 min walk
  • ‪Burger King - ‬4 min walk

About this property

Maison St Charles

3-star hotel near National World War II Museum
Maison St Charles offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 130 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Reviews

Maison St Charles Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 232 out of 426 reviews
Rating 8 - Good. 98 out of 426 reviews
Rating 6 - Okay. 47 out of 426 reviews
Rating 4 - Poor. 23 out of 426 reviews
Rating 2 - Terrible. 26 out of 426 reviews

Reviews

10/10 Excellent

ERICA, Baton Rouge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a long time customer, this is my go to hotel when I'm visiting.
Stayed 4 nights in Oct 2025

4/10 Poor

CAITLYN, Arlington

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Nicolas Lee, West st paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean . Very nice staff. Front desk was very knowledgeable. Breakfast was not bad for hotel buffet style. fresh orange juice.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in one of my favorite areas and close to everything. The cutest place Ive stayed. The pool and hot tub were extra bonuses after a long day of exploring. Will definitely be staying here next time Im in town!
Stayed 7 nights in Aug 2025

10/10 Excellent

Bobby

Stayed 1 night in Aug 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is over a largish site. We stayed over the pool which was lovely and clean. In the evening it stayed open till 10pm. Rooms have fridge, hairdryer, microwave. Ice machine on bottom floor. Streetcar stop outside great location but want quiter than middle of New Orleans
Stayed 5 nights in Aug 2025

10/10 Excellent

JESSICA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, walkable and convenient to the streetcar and to get an uber(pick up or drop off). Neighborhood offers a lot of things to do (food options, bars, shops). Pool was a bit dirty on our stay but it did rain lightly a few times. We were given a far room which was fine, just thought it was odd since we passed several that were empty. We didn’t get housekeeping service after our 1st night but they did end up coming. The giant gap at the bottom of the door was a bit annoying. Light got in, ac escaped but we made it work (used a towel to block light/heat). Overall I’d stay there again.
Pool
Room
Stayed 3 nights in Aug 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The room was cute and cozy. The WiFi didn’t work very well in my room.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was such a pleasant surprise ! It is quietly tucked away in between restaurants & shopping. The staff were so friendly and welcoming. The whole property is serene , clean and beautiful. Our rooms were very well maintained, everything was clean and fresh & the big plus was that there was no moldy stench from the a/c (yay!!) We didn’t opt in for the breakfast ticket this time because my son wanted to eat at a restaurant he had been told about but I will definitely try the breakfast next time because I will be staying here from now on.
Courtyard
Pool
Lobby
Lobby
Stayed 1 night in Aug 2025

10/10 Excellent

cynthia

Stayed 3 nights in Aug 2025

10/10 Excellent

REGINALD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WOULD STAY HERE AGAIN.
Stayed 3 nights in Aug 2025

2/10 Terrible

Yasean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The first room they gave me was dirty and they tried to make me pay for the it at the end of my stay. Even though there is a homeless person that keeps breaking into rooms and dirtying them.
Stayed 1 night in Jul 2025

8/10 Good

Kelsey

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is not up to date.
Stayed 3 nights in Aug 2025

4/10 Poor

Aqualia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room itself was filthy they do not dust at all the hotel look as if it was before Katrina with all the damages that it had
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, and the property was beautiful and well kept. My only issues were getting on the bed and taking a safe shower. I could have used a step stool, the beds were so high, and the shower. It was esthetically pleasing, with the one glass door. But the tub was super slippery and there was absolutely nothing to grab onto to keep from falling if one slipped. I ended up using a towel on the floor of the tub as grip and left the bathroom door open so I could use it to grab onto when exiting the tub. They seem like little things, but it was a struggle the entire stay. I would absolutely stay here again. I would just bring a rubber mat and a step stool.
Stayed 6 nights in Aug 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel right of the Street Car line. Close to the Quarter but not in. Tons of restaurants within 10-15 minutes of walking. Very quant and the staff was so nice. Bring a little cat food for the cats. Safe, enclosed parking
Stayed 3 nights in Aug 2025

10/10 Excellent

Dustin, Anacoco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Great location!
Stayed 2 nights in Aug 2025

2/10 Terrible

Vernice

Stayed 1 night in Aug 2025

10/10 Excellent

Mary, Denham springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Room comfort

Good location.

Room is a little "weathered". Poor water pressure, luke warm was the hottest, and phone did not work. Reported it after check in, but nothing done. They are strict on 4pm checkin. It is a good location. Right off of streetcar route. Next door to 2 fast food. Court yard is cute.
Courtyard outside room.
Stayed 1 night in Aug 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, the restaurant right next door was delicious, the staff was super friendly. We would definitely stay there again!
Stayed 3 nights in Aug 2025