Maison St Charles

3.0 star property
3-star hotel near National World War II Museum

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Photo gallery for Maison St Charles

Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Property grounds
Lunch and dinner served, seafood

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Caesars Superdome
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(20 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

New Orleans

Central City stay.With a stay at this Central City hotel, you'll be within half a mile (1 km) of National World War II Museum and 2 miles (3 km) of Ernest N. Morial Convention Center. Bourbon Street and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • Magazine Street - 5 min walk - 0.4 km
  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 15 min walk - 1.3 km
  • Canal Street - 18 min walk - 1.5 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Circle K - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk

About this property

Maison St Charles

3-star hotel near National World War II Museum
Maison St Charles offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 130 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Maison St Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 341 out of 663 reviews
Rating 8 - Good. 149 out of 663 reviews
Rating 6 - Okay. 89 out of 663 reviews
Rating 4 - Poor. 41 out of 663 reviews
Rating 2 - Terrible. 43 out of 663 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

John, Anderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to everything we wanted to see and do. Super comfortable beds, wicked hot hot tub! Staff were awesome!
Stayed 6 nights in Dec 2025

8/10 Good

Heidi

Liked: Cleanliness, amenities
Cute hotel, room could use renovating (bathroom door was cracked) . Good food options in walking distance. They do apparently run out of parking spots, so try and get there early (though they wouldn't let us check in early)
Stayed 1 night in Jan 2026

10/10 Excellent

Marshall

Liked: Cleanliness
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Carolina

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast. Great little place. We will stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Teri

Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Stayed 2 nights in Dec 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice - set up like a village - with beautiful grounds. Room was nice and clean. Parking is the only negative
Stayed 1 night in Jan 2026

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE. Check in about one in the morning and got up in the middle of the night to use the restroom. Turned on the light to COCKROACHES. Found someone at the front desk around 7:30 and asked to be moved to a different building or speak to the manager. I was told management and housekeeping would be there by 9 and was promised a call. We left and went to eat breakfast and waste time until we had a new room and could shower and unpack. 5 HOURS LATER still no room. Finally was told I could speak to the housekeeping manager and was informed it was taking this long because I requested a specific room and it would be another 30 minutes! I called Expedia begged to move to somewhere else I just wanted to shower and unpack. Expedia said they had to call The hotel to request a refund. 5 minutes later a room was magically ready. I had already found somewhere else to stay. My whole first day of vacation wasted and zero refund for this place. Started a claim with Expedia which went absolutely nowhere. It’s a shame I’ve stayed at this hotel 3 other times and it was my go to place. DO NOT STAY HERE
Stayed 5 nights in Dec 2025

8/10 Good

Princets

Travelled with group
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Genevieve

Stayed 1 night in Dec 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pretty clean and quiet. Check in staff pretty dull like they didn't want to be there.
Stayed 3 nights in Oct 2025

4/10 Poor

Pei Hsuan

Travelled with group
Disliked: Amenities, property conditions & facilities
Our room's bathtub drain was clogged and we asked for fixed after the first night. The technician came but the problem didn't quit fit it. And also we chechin with three people but only get all the supplies for two people. When we asked for extra blankets, we were told that they didn't have more. Also the parking policy was not really clear too.
Stayed 5 nights in Dec 2025

10/10 Excellent

Alicia

Travelled with family
Great service. Lady that checked me in was super!
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before. The property is always clean and safe. I never doubt staying here if im staying or working in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

Romina Coy Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the layout of the hotel and the different courtyards to enjoy! The staff was absolutely friendly, inviting, and professional. Will return for sure!
Stayed 4 nights in Nov 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room.
Stayed 3 nights in Dec 2025

6/10 Okay

Rachel

Stayed 1 night in Dec 2025

8/10 Good

Sherry

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Sherry

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 9 nights in Dec 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
Comfortable enough, reasonably clean. Shower was only lukewarm. Front desk staff said they'd send someone to check it out, never did. Thin blanket on bed; asked for a second blanket three times, never got one.
Stayed 5 nights in Dec 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities
everyone was extremely kind and helpful, clean, comfortable beds
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Computer was down when I checked in. Long wait Bathtub curved bottom no grab bar. I would not stay again for that reason
Stayed 5 nights in Dec 2025