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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property
3-star hotel near University Medical Center New Orleans

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Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

Enjoy panoramic views of the city and surrounding water from this rooftop retreat, featuring comfortable wicker furniture and lush greenery.
Relax in the stylish lobby, featuring a unique trombone sculpture, comfortable seating areas, and a bar.
Situated on a street corner, this high-rise building offers stunning views of the surrounding environment through its large windows.
Indulge in a variety of breakfast options, including scrambled eggs, turkey sausage, and fresh bread.
Two beds with crisp linens and a comfortable nightstand with a lamp. Enjoy the city view from the large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Kitchen

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Caesars Superdome
    ‪10 min walk‬
  • Smoothie King Center
    ‪15 min walk‬
  • National World War II Museum
    ‪3 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 46 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find University Medical Center New Orleans and Joy Theater. Saenger Theatre and Immaculate Conception Church are also within half a mile (1 km).

What's nearby

  • Saenger Theatre - 6 min walk - 0.6 km
  • Caesars Superdome - 10 min walk - 0.9 km
  • Bourbon Street - 11 min walk - 1.0 km
  • Smoothie King Center - 15 min walk - 1.3 km
  • National World War II Museum - 3 min drive - 3.3 km

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Fiery Crab Seafood Res - ‬10 min walk
  • ‪Monkey Board - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪Ruby Slipper Cafe - ‬8 min walk
  • ‪The Burgundy Bar - ‬8 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

3-star hotel near University Medical Center New Orleans
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 806 reviews
Rating 8 - Good. 209 out of 806 reviews
Rating 6 - Okay. 51 out of 806 reviews
Rating 4 - Poor. 23 out of 806 reviews
Rating 2 - Terrible. 33 out of 806 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I think what was unique was the bar and workout facility as well as the rooftop patio all on the 14th floor. Very nice and we utilized it often and throughout the week. The property was clean and the staff was excellent however the location is not ideal. It’s noisy and the area is below average. We had a great time overall, four star experience.
Stayed 5 nights in Apr 2025

6/10 Okay

Kevin

Stayed 3 nights in Apr 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Feb 2025

10/10 Excellent

Reyna

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay and staff was friendly, helpful and very polite
Stayed 5 nights in Feb 2025

10/10 Excellent

peter

Stayed 1 night in Feb 2025

6/10 Okay

Mel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was expensive for what you get. If you looked close, you see a lot of damage. The staff was nice, the breakfast was good. The beds were comfy. Our tv was messed up and the kitchen sink didn't drain well. It wasn't the room we booked, but we were the last ones to arrive on a sold out night so we got whatever they had left. I guess they oversold the suite.
Stayed 2 nights in Mar 2025

6/10 Okay

Marie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good I can say about the hotel was that they served breakfast. The room was not clean. It sure was not worth the cost we paid.
Stayed 2 nights in Feb 2025

6/10 Okay

Erin

Stayed 2 nights in Feb 2025

10/10 Excellent

Sky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back there again!!!
Stayed 2 nights in Feb 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good - big room and clean. The staff was generally helpful with a few who weren't. The biggest drawback was parking. The valet was expensive $39? per day but the alternative was a self-park $24?/day . it was described as two blocks away and down the street, Given the area, the valet fee felt more like an insurance policy.
Stayed 3 nights in Feb 2025

2/10 Terrible

Anna L.

Travelled with family
Disliked: Property conditions & facilities
Outside of property very dirty, our room smelled, a lot of noise coming from outside thru the windows, staff not welcoming. The parking was such an inconvenience! It was freezing cold and we had to walk way down the street for property parking ,which was an extra fee! No free parking
Stayed 1 night in Feb 2025

10/10 Excellent

Emery

Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Brajuana

Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service Kendrick nd the front desk were wonderful
Stayed 2 nights in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

keith, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Helpful staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Sanchit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for family

It was nice and comfortable stay for my family. Rooms were clean and staff was friendly. Locality was great and easy access to everything you need.
Stayed 2 nights in Dec 2024

8/10 Good

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was nice and fairly clean. Our shower in room 1202 has some black mold type substance that needed some attention. Otherwise nice place would consider staying again. Other suggestion would to make coffee and tea available 24 hour a day - 7 days a week.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING HOSPITALITY

The hospitality of the staff was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the full size refrigerator, microwave and stove top and dishwasher. Great location entertainment and food all walking distances
Stayed 7 nights in Dec 2024

8/10 Good

Damien, N BETHESDA

Liked: Cleanliness, staff & service
Walking distance from downtown. Make the room every other day. Unorganized breakfast!
Stayed 7 nights in Dec 2024