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TownePlace Suites New Orleans Downtown/Canal Street

Property class: 3
3-star hotel near University Medical Center New Orleans

Choose dates to view prices

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
Lobby
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars Superdome
    ‪13 min walk‬
  • Place, Smoothie King Center
    ‪16 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(36 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, City View

Panoramic Studio, 2 Queen Beds, City View

Panoramic Studio, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Bay view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find University Medical Center New Orleans and Joy Theater. Saenger Theatre and Immaculate Conception Church are also within half a mile (1 km).

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Joy Theater - 5 min walk - 0.5 km
  • Saenger Theatre - 6 min walk - 0.6 km
  • Caesars Superdome - 13 min walk - 1.1 km
  • Smoothie King Center - 16 min walk - 1.4 km

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪PJ’s Coffee University Medical Center - ‬9 min walk
  • ‪PJ's Coffee - ‬11 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬10 min walk
  • ‪The Ruby Slipper - ‬8 min walk
  • ‪New Orleans Athletic Club - ‬9 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

3-star hotel near University Medical Center New Orleans
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Sonesta ES Suites New Orleans Downtown
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  • Pet friendly
  • Free WiFi
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

Frequently asked questions

How close is TownePlace Suites New Orleans Downtown/Canal Street to the airport?

TownePlace Suites New Orleans Downtown/Canal Street is 12.4 mi (19-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at TownePlace Suites New Orleans Downtown/Canal Street?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites New Orleans Downtown/Canal Street on May 26, 2026 start from CA $152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TownePlace Suites New Orleans Downtown/Canal Street have an airport shuttle?

Airport shuttle services are not available at TownePlace Suites New Orleans Downtown/Canal Street.

Does TownePlace Suites New Orleans Downtown/Canal Street offer free breakfast?

TownePlace Suites New Orleans Downtown/Canal Street offers free continental breakfast every day.

Is there a casino at TownePlace Suites New Orleans Downtown/Canal Street?

No, there is no casino at this hotel, but Caesars New Orleans Casino (2-min drive) and Fair Grounds Race Course (5-min drive) are nearby.

What time is check-in at TownePlace Suites New Orleans Downtown/Canal Street?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at TownePlace Suites New Orleans Downtown/Canal Street?

Free parking is not available at this hotel. Self parking is available for USD 40.00 per night, and valet parking for USD 59.00 per night.

Does TownePlace Suites New Orleans Downtown/Canal Street have a pool?

TownePlace Suites New Orleans Downtown/Canal Street does not have a pool.

Does TownePlace Suites New Orleans Downtown/Canal Street have a restaurant?

TownePlace Suites New Orleans Downtown/Canal Street is home to Vue, an ELEVATED rooftop, which features local cuisine, happy hour, and light fare.

Does TownePlace Suites New Orleans Downtown/Canal Street have a spa?

There are no spa services available at this hotel.

How close is TownePlace Suites New Orleans Downtown/Canal Street to downtown New Orleans?

TownePlace Suites New Orleans Downtown/Canal Street is 0.6 mi away from New Orleans.

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 914 reviews
Rating 8 - Good. 237 out of 914 reviews
Rating 6 - Okay. 62 out of 914 reviews
Rating 4 - Poor. 25 out of 914 reviews
Rating 2 - Terrible. 34 out of 914 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Stayed 3 nights in Jan 2026

8/10 Good

carl

Travelled with family
Liked: Staff & service, amenities
Nice clean room. Good and courteous staff persons.
Stayed 1 night in Jan 2026

8/10 Good

Odessa

Liked: Cleanliness, amenities, property conditions & facilities
Great room, amenities, etc.
Stayed 1 night in Jan 2026

10/10 Excellent

Quianna

Stayed 2 nights in Dec 2025

10/10 Excellent

Kasey

Stayed 1 night in Jan 2026

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, everyone working front desk was professional.
Stayed 4 nights in Dec 2025

8/10 Good

Edin

Stayed 4 nights in Dec 2025

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and the view was awesome. We got to see the new year fire works from the room. Everything was in walking distance and the street car stops were all down the street in front of the building. That was convenient after a night of drinking. Overall a good trip. Will definitely be using y’all for any future trips. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Darina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, clean, kitchenette was good. People nice
Stayed 6 nights in Dec 2025

6/10 Okay

Subramanian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious room, walkable or short uber ride to french quarter & other attractions, nice rooftop area. But if you're choosing this hotel over another because of the advertised "breakfast included", you'll be highly disappointed. We stayed 4 days and not one day was the breakfast sufficiently available-if there's bagel then no cream cheese next day vice versa, somedays only white bread, the eggs area was empty, no fruits, no side potatoes, no plastic spoons, forks; guests were walking in circles around breakfast area looking for food & cutlery. Whoever is in charge of food management in this hotel, needs intense training. If you can't figure out how to stock up enough food and cutlery, just don't offer it as included in the hotel price.
Stayed 4 nights in Dec 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Large room. Great location
Stayed 5 nights in Dec 2025

10/10 Excellent

Muhammad

Stayed 1 night in Dec 2025

6/10 Okay

Kamil

Stayed 2 nights in Dec 2025

10/10 Excellent

Alberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk and room were nice. Breakfast was not good—long wait, poor selection, poor communication.
Stayed 2 nights in Nov 2025

10/10 Excellent

Darrell K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location near public transportation, service, cleanliness all excellent
Stayed 5 nights in Dec 2025

10/10 Excellent

Patrick, Kailua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! The location is ideal, you’re far enough away to not have to hear the noise of Canal all night, but close enough to walk right outside and to all the bars, restaurants and everything Canal has to offer. The staff were very nice from the minute we checked in! Love the option of self parking or valet! The rooms were very clean and spacious, with a whole kitchen setup. The rooftop is also a great vibe and you can get great views of the city! Overall I’d most definitely stay here again!
Stayed 1 night in Dec 2025

6/10 Okay

Lesa, Oklahoma City

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
1) The front desk staff is outstanding - I wouldn’t even venture to say some of the best in the business. They know what they’re doing and they bust their butts to make sure all the guests have a good trip. Unfortunately? That’s about all you can say. The room as aged badly, there was mold in the grout and in the bathroom, and the molding and fixtures were scarred and needed repair and painting. The room smelled. The breakfast was standard powdered eggs. Overnight valet parking was $60 a night. Aging, below average property.
From the rooftop bar.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better selection
Stayed 8 nights in Dec 2025

10/10 Excellent

Breanna

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Jermeriah

Stayed 1 night in Dec 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food , noisy and dirty area
Stayed 4 nights in Nov 2025

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was absolutely amazing and the room was cleaned perfectly
Stayed 3 nights in Nov 2025

10/10 Excellent

Shanekia, 31763

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience, check in was easy and informative. The room was clean and comfortable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was great. Do not valet Got all my cash and my vape stolen by the valet. I know I shouldn’t have left it but absolutely ridiculous they stole from me.
Stayed 4 nights in Nov 2025