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Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

3.5-star property
301 Dauphine St, New Orleans, LA 1-855-887-0424
4.5 out of 5
Excellent!
See all 25 travelocity Reviews

"Great staff and easy walk to wherever we wanted to go. " More

By a verified traveller on Wed 20 Dec 2023

Points Of Interest

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Hotel Description

Hotel near Bourbon Street in New Orleans

City center stay

At this French Quarter hotel, you'll be within a 5-minute walk of Bourbon Street and Canal Street. Also, Jackson Square is within half a mile (1 km) and Café du Monde is within 2 miles (3 km).

Business services

An outdoor pool, valet parking, and concierge services are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and express check-in.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $169* Per night/room 29 Apr. - 30 Apr.

Suite, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel ratings based on 25 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

Everyone (12) Couples (4) Family (5)
5 out of 5

Posted by on 25 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Jasmonique Jackson

Hi Kenya, We thank you for taking the time to share your most recent experience at The Holiday Inn Chateau LeMoyne. We are delighted to hear you had a great stay and look forward to seeing you again.

5 out of 5
Great staff and easy walk to wherever we wanted to go.

Posted by , from HARTSELLE on 20 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Deb

Thank you for the great review on the Chateau LeMoyne.We are delighted that you enjoyed your stay with us. Great customer service is paramount. We hope you will consider us again should your travels bring you back to New Orleans.Best Regards,Debra Jones

5 out of 5
Everything was great. Love the balcony

Posted by , from Osakis on 29 Nov. 2023

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Comment from Hotel Management

3 Dec. 2023 by Jasmonique Jackson

Hi Linda, We thank you for taking the time to share your most recent experience. We are delighted to hear everything was great and you loved the premium balcony room. Thank you for your business, we look forward to seeing you again.

5 out of 5

Posted by on 12 Nov. 2023

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Comment from Hotel Management

5 Dec. 2023 by Deb

Thank you for the great review on the Chateau LeMoyne. We are delighted that you enjoyed your stay with us. Great customer service is paramount. We look forward to having you back should your travels bring you back to our great City.Best Regards,Debra Jones

5 out of 5

Posted by on 29 Sep. 2023

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Comment from Hotel Management

19 Oct. 2023 by Deb

Thank you for the great review on the Chateau LeMoyne.We are so happy that you were pleased with your accommodations. Great customer service is paramount.We look forward to having you back should your travels bring you back to New Orleans.Best Regards,Debra Jones

4 out of 5
Staff - excellent service. Valet parking - awesome. Rooms were clean but they need upgrade. We had to move rooms because the shower was not working. However, staff provided solution instantly by moving us to a different room. A bit of inconvenience but glad we were able to move.

Posted by on 24 Aug. 2023

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Comment from Hotel Management

24 Aug. 2023 by Deb

Thank you for taking the time to review the Chateau LeMoyne. We sincerely apologize for the inconvenience you encountered. We are happy the staff was able to resolve your issue quickly. We hope this does not deter you from staying with us in the future. We look forward to having you back.Best Regards,Debra Jones

5 out of 5

Posted by on 28 Jun. 2023

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Comment from Hotel Management

18 Jul. 2023 by Deb

Thank you for the great review on the Chateau LeMoyne.We are delighted that you enjoyed your stay with us.It is our desire to ensure that all of our guests are satisfied with their stay. We look forward to having you back with us.Best Regards,Debra Jones

5 out of 5
Great location! Walking distance to everything. Hallway carpets need replacing, other than that everything was wonderful.

Posted by on 24 May 2023

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Comment from Hotel Management

25 May 2023 by Deb

Thank you for taking the time to write a great review on the Chateau LeMoyne. We are delighted that you enjoyed your stay with us. We are in the beginning stages of planning for a renovation. The carpeting will be addressed. We look forward to your return visit with us.Best Regards,Debra Jones

5 out of 5

Posted by on 16 Mar. 2023

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Comment from Hotel Management

17 Apr. 2023 by Jasmonique Jackson

Hi Peter, We thank you for taking time to review our hotel and look forward to seeing you again.

4 out of 5
great location, walking distance to restaurants and river front area

Posted by on 17 Oct. 2022

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Comment from Hotel Management

21 Oct. 2022 by Jasmonique Jackson

Hi Claudine, We thank you for taking the opportunity to review our hotel and are great to hear you enjoyed the location, and everything was in walking distance. We thank you for your business and do hope to see you again.

About the Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

Location 301 Dauphine St, New Orleans, LA 70112

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2067 square feet (192 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. This New Orleans hotel is smoke free.

  • 171 guestrooms or units
  • 5 levels
  • 2067 sq ft of conference space
  • 192 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.7 km / 1.1 mi)
  • Metro station: Canal at Dauphine Stop (0.3 km / 0.2 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel offers 171 accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Travel crib

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 46 per day (in/out privileges)
  • Uncovered extended parking fee: USD 50 per day
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.