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4.6 out of 5

"Beautiful facility in a great location, except street noise was very loud at night (we were on the sixth floor). " More

By a verified traveller on Wed 06 Dec 2023

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Hotel Description

Historic hotel near Bourbon Street

French Quarter stay

Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. Also, French Market is within half a mile (1 km) and Ernest N. Morial Convention Center is within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the outdoor pool and unwind at the bar/lounge and poolside bar.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $310* Per night/room 27 Mar. - 28 Mar.

Iberville King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Iberville Superior King

Bed Count 1 King Bed Maximum Occupancy 3 Max

French Quarter Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Vieux Carre)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riverview Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Monteleone, New Orleans ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Monteleone, New Orleans

Everyone (16) Couples (10) Family (10)
5 out of 5

Posted by , from Pt Colborne on 6 Mar. 2022

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4 out of 5
Beautiful facility in a great location, except street noise was very loud at night (we were on the sixth floor).

Posted by on 6 Dec. 2023

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Comment from Hotel Management

7 Dec. 2023 by Valeriya Bezkhlebetskaya -Guest Experience Analyst

We're delighted that you found our location and property appealing! However, we're truly sorry that the street noise disrupted your restful experience. We understand how crucial a peaceful atmosphere is for a comfortable stay, and we're actively seeking ways to address and minimize external disturbances. Your feedback is invaluable, and we'll strive to make necessary improvements to ensure a more serene environment for our guests. Thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back for a more tranquil stay in the future.

5 out of 5
Very nice

Posted by on 11 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Valeriya Bezkhlebetskaya -Guest Experience Analyst

Thank you for the wonderful rating and your comment. We're pleased to hear that you had a positive experience, and we look forward to welcoming you back for another enjoyable stay in the future. Your satisfaction is important to us.

4 out of 5
The elevator was not working at one point. We received poor directions getting back to our room.

Posted by on 7 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Valeriya Bezkhlebetskaya-Guest Experience Analyst

We apologize for the inconvenience you experienced with the elevator and for the poor directions you received. Your feedback is valuable to us, and we will address these issues with our team to improve our services. We appreciate your understanding and hope that the rest of your stay at Hotel Monteleone was enjoyable. Should you choose to visit us again, do not hesitate to reach out to us directly. We are committed to ensuring your experience is fantastic to the best of our abilities.

1 out of 5
Property was great. My issue is that I had to pay for my hotel room twice. The hotel had no record of my reservation through travelocity. Even though I showed them the email confirmation, travelocity had never confirmed the reservation with the hotel. This is not something a traveler needs to hear after a full day of travel and dealing with canceled and delayed flights. Luckily the hotel had an available room for us, but I had to charge it (again). Now that my trip is over, I have to deal with the excessive room charge. Anyone who has ever dealt with customer service with travelocity knows that this will be (at minimum) a 2 hour phone call.

Posted by on 19 Jun. 2023

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Comment from Hotel Management

23 Jun. 2023 by Valeriya Bezkhlebetskaya-Guest Experience Analyst

I apologize for the inconvenience you experienced regarding your reservation. As Hotel Monteleone, we strive to provide a seamless experience for all our guests, and it's regrettable that this issue occurred. We recommend reaching out to Travelocity's customer service to address the matter. You can explain the situation, providing them with the necessary details such as your reservation confirmation and any other relevant documentation. They should be able to assist you in resolving the issue. If you have any additional questions or if there's anything else we can do to assist you, please don't hesitate to let us know. We want to ensure that you have a satisfactory resolution to this matter.

5 out of 5
Wonderful hotel and staff.

Posted by on 8 May 2023

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4 out of 5
Well located

Posted by , from ST PAUL on 21 Mar. 2023

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5 out of 5
It is a historic hotel in the French Quarter. Perfect location

Posted by on 19 Mar. 2023

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5 out of 5
Staff was the best I have been around. Above excellent!!

Posted by on 13 Mar. 2023

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5 out of 5
Friendly staff, convenient location.

Posted by on 23 Feb. 2023

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About the Hotel Monteleone, New Orleans

Location 214 Royal Street, New Orleans, LA 70130

Property Features

Hotel Monteleone, New Orleans offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 24003 square feet (2230 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Monteleone, New Orleans. For a fee, parking is available. This New Orleans hotel is smoke free.

  • 570 guestrooms or units
  • 17 levels
  • 3 buildings
  • Meeting rooms
  • 24003 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1886
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.8 km / 1.1 mi)
  • Metro station: Canal at Royal Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Monteleone, New Orleans offers 570 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature Frette Italian sheets. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Criollo Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Carousel Lounge - This bar serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per night, plus a one-time cleaning fee of USD 100 and a deposit of USD 100.00 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25–35 per person
  • Covered valet parking fee: USD 54.09 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per night plus USD 100 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Monteleone
  • Hotel New Orleans Monteleone
  • Monteleone
  • Monteleone Hotel
  • Monteleone Hotel New Orleans
  • Monteleone New Orleans
  • Monteleone New Orleans Hotel
  • New Orleans Hotel Monteleone
  • New Orleans Monteleone
  • New Orleans Monteleone Hotel
  • Hotel Monteleone New Orleans
  • Monteleone, Orleans Orleans
  • Hotel Monteleone, New Orleans Hotel
  • Hotel Monteleone, New Orleans New Orleans
  • Hotel Monteleone, New Orleans Hotel New Orleans

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.