Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Seneca Niagara Resort & Casino. Rainbow Bridge and American Falls are also within 2 miles (3 km).
Free breakfast
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free on-the-go breakfast each morning.
Wingate By Wyndham Niagara Falls ratings based on 50 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Wingate By Wyndham Niagara Falls
Everyone (19)Couples (5)Family (20)
2 out of 5
When we checked in the girl who checked us in was wonderful helpful and very friendly the morning staff was taking our concerns but I felt they were not going over and above. We had to move our room because the noise of the people above, we moved into another room and the door would not close, then moved to a third room. The first room had no cool air, the second the door did not shut the third the TV was not working and the heat/air was not working well. The restroom in the lobby had no soap and the morning staff (man) knew about it but it was not filled, the fitness centre had two towels on the rack that were used and there the next day, the door from the parking lot was unlocked so no safety procedures in place. It was supposed to be a couple of days away and it was very disapointing.
Posted by Shelley on 20 Mar. 2023
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Comment from Hotel Management
28 Mar. 2023
by R
We are sorry that you stay with us did not meet your expectations. We have reviewed issues with our staff and maintenance to rectify your concerns. We hope that you will allow us another chance to serve you.
3 out of 5
Broken toilet
Posted by Michael on 25 Sep. 2023
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Comment from Hotel Management
25 Sep. 2023
by Lenny GM
We apologize for the issues. Thank you for the feedback as it helps us make the property better for everyone. We hope that when you are back in the area, you come see us.
2 out of 5
Posted by chaminda on 28 Aug. 2023
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Comment from Hotel Management
20 Sep. 2023
by Lenny GM
Thank you for the response. We are sorry for any issues you might have dealt with. Providing excellent service and cleanliness is something we strive for. If ever in the area, please come see us again.
2 out of 5
When checked in the room.the Room not really clean toilet has stains. 2 Toilets papers were used and have a little bit left. Shampoo bottles were empty Opened soap bar left on the shower tub and tissue box was empty don't have a do not disturb sign hang on the door. I have to go downstairs to customer service to get more toilet paper and tissues box and do not disturb sign.
Posted by Tony on 16 Aug. 2023
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Comment from Hotel Management
16 Aug. 2023
by Lenny GM
We apologize for your issues. We strive to provide cleanliness and excellent service to all our guests. Please if ever in the area again, come see us.
4 out of 5
There is no breakfast option at the hotel, most of all it's a good option, the price of the hotel is acceptable
Posted by Edwin on 7 Aug. 2023
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Comment from Hotel Management
7 Aug. 2023
by Lenny GM
Thank you for your response. We are so glad you enjoyed your stay with us. Feedback is so important to us as it helps us make the property the best it can be for our guests. If ever in the area again, please come see us.
4 out of 5
Quite satisfied with everything.
Posted by Rich on 26 Jul. 2023
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Comment from Hotel Management
26 Jul. 2023
by Lenny GM
Thank you so much for your response. We are so pleased you enjoyed your stay. Please, next time you are in the area, come see us again at Wingate by Wyndham Niagara Falls.
5 out of 5
Door locks, tvs, and various other items were broken or not working correctly. It’s a great location though.
Posted by Shawn on 23 Jun. 2023
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Comment from Hotel Management
23 Jun. 2023
by Lenny GM
Thank you for response. We are so glad you enjoyed your stay we apologize for your issues that you had, thank you for making us aware as it helps us create a better atmosphere for our customers. We do hope next time you are in the area, you come see us again.
4 out of 5
Didn’t realize you had to pay to park, when I checked in they said it was included. So the additional 40 dollars was a surprise.
Posted by Melissa on 20 Jun. 2023
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Comment from Hotel Management
21 Jun. 2023
by Lenny GM
Thank you for leaving your response with us. We are glad you enjoyed your stay. Feedback is always appreciated from our guests. Please next time in the area, you come again.
4 out of 5
Posted by Joyce on 11 Jun. 2023
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Comment from Hotel Management
3 Jul. 2023
by Lenny GM
Thank you for the response. We are so glad you enjoyed your stay with us. Please come back and see us in the future if ever in the area.
4 out of 5
Posted by Robert on 10 Jun. 2023
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Comment from Hotel Management
30 Jun. 2023
by Lenny GM
Thank you for the response. We are glad you enjoyed your stay with us. Please come again whenever you are back in the area.
Wingate By Wyndham Niagara Falls offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at the business-friendly Wingate By Wyndham Niagara Falls. Parking is available for a fee. This 3-star Niagara Falls hotel is smoke free.
110 guestrooms or units
4 levels
600 sq ft of conference space
56 sq m of conference space
To-go breakfast (free)
Deli
Business center (24 hours)
Conference space
Coffee in lobby
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Game room or arcade
Gift shop
Newspapers in lobby (free)
ATM
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Soundproofed rooms
Snack bar/deli
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
, High-speed internet access
Available in some public areas:
Free WiFi
, Free wired internet
, Internet access in public areas - high speed
Parking
Self parking (surcharge)
Transport
Train station: Niagara Falls Station (3.5 km / 2.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Wingate By Wyndham Niagara Falls offers 110 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 47-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Flat-screen television
Satellite channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe (surcharge)
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.
Wingate By Wyndham Niagara Falls has a restaurant on site.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 6 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 15.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Masks are compulsory at the property for guests without full COVID-19 vaccination
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest education on local ecosystems and culture
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 10 per night
In-room safe fee: USD 1.62 per night
Rollaway bed fee: USD 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Wingate Wyndham Niagara Falls Hotel
Wingate Wyndham Niagara Falls
Wingate By Wyndham Niagara Falls Hotel
Wingate By Wyndham Niagara Falls Niagara Falls
Wingate By Wyndham Niagara Falls Hotel Niagara Falls
You should know
Pool access available from 9:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
