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"My room wasn't really ready, and we got there at 10pm. Hotel staff was very loud in the hallway outside our room, still working on the room turnover. " More

By a verified traveller on Tue 02 Aug 2022

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Hotel Description

3-star hotel near Seneca Niagara Resort & Casino

Downtown Niagara Falls stay

A stay at this Downtown Niagara Falls hotel places you within half a mile (1 km) of Seneca Niagara Resort & Casino and 2 miles (3 km) of Rainbow Bridge. American Falls and Clifton Hill are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free on-the-go breakfast each morning.

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $92* Per night/room 11 Dec. - 12 Dec.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Multiple Beds, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/ Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wingate By Wyndham Niagara Falls ratings based on 44 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wingate By Wyndham Niagara Falls

Everyone (12) Couples (6) Family (21)
1 out of 5
This hotel it’s extremely dirty. Our room was not clean when we arrived, they had to call housekeeping to redo it. The elevators and hallways looked like they haven’t been cleaned for months. The cafeteria had unbelievable amount of fruit flies on the walls of the coffee and the food area. We will never use this hotel again. We had prepaid so we couldn’t even asked for any credit on the bill. To Travelocity; we are disappointed that this hotel it’s in your list.

Posted by on 12 Sep. 2022

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3 out of 5
My room wasn't really ready, and we got there at 10pm. Hotel staff was very loud in the hallway outside our room, still working on the room turnover.

Posted by , from Batavia on 2 Aug. 2022

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1 out of 5
Dusty uncleaned room corners and beneath beds. Bed bugs in room 309. There were mice crawling right across the dining area by the check-in desk

Posted by on 29 Jul. 2022

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1 out of 5
Would never recommend anyone to stay here. Front desk informed multiple times during our stay about the bathroom door not closing/locking, the bathtub did not drain, toilet did not flush and we did not see housekeeping for 3 days... There was no maintenance person on the property to send to the room, front desk was going to "check- in" if our problems were resolved. Nothing was ever resolved - had to go downstairs to lobby to use a restroom, did not shower due to a disgusting bathtub, breakfast was so overcrowded went offsite everyday to eat. No contact whatsoever from a shift manager/general manager, Travelocity gave up after trying to contact them after 2 days. Will never book through here again.

Posted by on 10 Jul. 2022

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3 out of 5

Posted by on 2 Jul. 2022

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4 out of 5
Loved the hotel, in close walking proximity to the Falls, restaurants, attractions and the Canadian Border! Loved it! Would go back again!

Posted by on 28 Jun. 2022

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3 out of 5
The team tried, everyone is short staffed. They reported being overbooked because two house keepers were missing: one had called in sick (one was let go). One of my reservations was missing. I texted with Angelo on Travelocity and he said I would hear soon- I requested a reimbursement for the one room; waiting still.

Posted by on 3 Jun. 2022

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1 out of 5
Very dirty. The room clearly hadn't been cleaned in several days

Posted by on 7 Apr. 2022

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4 out of 5
You can tell the hotel has just been updated. When we walked into our room there was a strong odor of some sort. They had no extra room to change us into. There was dirty towels in the closest from previous guest. The hotel Is extremely understaffed. The girls running the front desk in the evening was running around doing everything. We went down for breakfast at 7:15 and it wasn’t ready. Breakfast wasn’t ready until 7:45. The hotel is close to everything. Only about a 5 min drive to falls. You are able to walk to casino. We would stay here again if we had too. Wouldn’t be our first choice.

Posted by on 14 Mar. 2022

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Comment from Hotel Management

6 Apr. 2022 by sasha

We're sorry to hear of your stay was compromised by cleanliness of your room. We have since fixed our staff issue and we are working hard to prevent any inconveniences from recurring.

5 out of 5
The only complaint is that the hall was dirty, seemed like they dragged something that was leaking and didn’t clean after ……..

Posted by , from Upper Saddlle River on 11 Nov. 2021

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About the Wingate By Wyndham Niagara Falls

Location 333 Rainbow Blvd, Niagara Falls, NY 14303

Property Features

Wingate By Wyndham Niagara Falls offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. Tour/ticket assistance, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Wingate By Wyndham Niagara Falls. Parking is available for a fee. This 3-star Niagara Falls hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls Station (3.5 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Wingate By Wyndham Niagara Falls offers 110 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 47-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.

Wingate By Wyndham Niagara Falls has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • In-room safe fee: USD 1.62 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Wyndham Niagara Falls Hotel
  • Wingate Wyndham Niagara Falls
  • Wingate By Wyndham Niagara Falls Hotel
  • Wingate By Wyndham Niagara Falls Niagara Falls
  • Wingate By Wyndham Niagara Falls Hotel Niagara Falls

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.