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"Nice hotel good location with many conveniences. We booked it understanding breakfast was included but they did not honor it upon arrival. Tax and f ... " More

By a verified traveller on Wed 11 Jul 2018

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Hotel Description

3-star hotel near Niagara Falls State Park

In Niagara Falls

Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Aquarium of Niagara. Cave of the Winds and American Falls are also within 2 miles (3 km).

Renovated in 2018

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 188 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and phones.

Room, 1 Queen Bed, View (City View, Casino View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$78* Per night/room 16 Dec. - 17 Dec.

Room, 2 Queen Beds, Non Smoking, View (Fresh by Stay Well, Skyline View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Suite, 1 King Bed, View (Casino View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, View (City View, Casino View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed, View (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, View (Skyline View, Sky Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wyndham Garden at Niagara Falls ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wyndham Garden at Niagara Falls

Everyone (15) Couples (7) Family (6)
1 out of 5
There is horrible customer service at this property.

Posted by on 29 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Guest Service

Thank you for your review. On behalf of our entire staff, we apologize that we failed to provide you with a better experience. You should be able to expect comfortable accommodations and friendly, efficient service and it appears that we did not meet those expectations. We will share your comments and address each of these areas in order to prevent them from happening again in the future. We hope you do visit us again and give us the opportunity to impress you.

5 out of 5
Super convenient location, within walking distance from the Canadian border and the American side of the falls.

Posted by on 14 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Guest Service

Thank you for your review. We are happy that you enjoyed our proximity to the state park and Niagara Falls. We hope you have the opportunity to visit again soon.

5 out of 5
The staff at front desk/reception area are very nice and efficient during the check in process.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Guest Services

Thank you for sharing your experience. We are happy that you enjoyed our front desk staff at check in.We hope to have you back soon as our guest and look forward to the chance to again be your host while you visit Niagara Falls.

5 out of 5
Clean, Good location and parking is available. Rainbow Bridge is just 2-3 mins walking distance

Posted by , from NY on 24 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by Guest Service

Thank you for your review. It was our pleasure to have you as our guest and we are happy that you enjoyed our proximity to Niagara Falls and Canada. Please visit us again soon.

5 out of 5
Great place to stay. Right in the middle of downtown. The restaurant, pub, is awesome. If I had only eaten at this hotel, I’d never have had a bad meal!

Posted by on 22 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by Guest Service

Thank you for sharing your experience. It was our pleasure to have you as our guest and we are happy to know that you enjoyed your meals at Chill 443. We hope you have many more reasons to visit Niagara Falls Safe travels.

3 out of 5
Close to Niagara State Park. Staff member who checked us in was no friendly. Never told us our to number. Didn’t communicate with us hardly at all. We just waited. He never said anything and I asked if we were done and he just said no. We were waiting on something else but he never told us.

Posted by on 6 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Guest Services

Thank you for your review. We strive to provide a welcoming experience and work hard to ensure that our customers’ needs are being met, however, It appears we failed you during your visit. On behalf of our entire staff, please accept our sincere apologies again thank you.

5 out of 5
View from our room was beautiful at night. Canada skyline from our suite. Chill 443 was awesome. Our bartender was great. I think her name was Jennifer. Will definitely be back

Posted by on 4 Oct. 2019

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Comment from Hotel Management

5 Oct. 2019 by Guest Service

Thank you for sharing your experience. We are pleased to know you had a wonderful view and that you would definitely return. We look forward to having you again as our guest. Safe travels.

3 out of 5
LEFT A BAD TASTE IN MY MOUTH After paying over $200 for a single night (not out of line for area), but in the morning, I had to pay almost $3 and wait in line for over 10 min for a small coffee from the on-premise Starbucks!!!

Posted by on 20 Sep. 2019

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Comment from Hotel Management

21 Sep. 2019 by Guest Service

Thank you for taking time to share your review. On behalf of the entire staff, we apologize for failing to provide you with a better experience.We hope you give us another chance to impress you. Thank you, and again, our apologies.

4 out of 5
Very convenient to the falls. We booked a tour and very much enjoyed it. Definitely a busy hotel.

Posted by on 18 Sep. 2019

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Comment from Hotel Management

20 Sep. 2019 by Guest Service

Thank you for taking time to share your experience. We are happy that you enjoyed the tour and you had a good trip. Join us again so you can experience all that Niagara Falls has to offer. Thank you and safe travels.

1 out of 5
Location is pretty good. Front desk employees are lacking customer service. Check in takes 20 minutes or more. Management team lost control of entire hotel. Asked for towels at 18:00 did not get them until following day when asked for it again. Asked for disposable slippers were advised that hotel does not have it. Next morning seen it with house keepers. Buffet breakfast is terrible, for $14.00 you only have eggs and bacon. Would not recommend this hotel for the price that they charge.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Guest Services

Thank you for your review. On behalf of our entire staff, we apologize for not meeting your expectations due to the issues you mentioned. We hope you have the chance to visit Niagara Falls again in the future. Thank you and safe travels.

About the Wyndham Garden at Niagara Falls

Location 443 Main St, Niagara Falls, NY 14301

Property Features

Wyndham Garden at Niagara Falls offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Wyndham Garden at Niagara Falls. Limited free parking is available on a first-come, first-served basis. A complete renovation of Wyndham Garden at Niagara Falls was completed in March 2018. This 3-star Niagara Falls hotel is smoke free.

  • 188 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (42.9 km / 26.7 mi)
  • Train station: Niagara Falls Station (3 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Wyndham Garden at Niagara Falls offers 188 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Wyndham Garden at Niagara Falls has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 for adults, USD 2 and USD 15 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Niagara Falls
  • Days Inn Niagara Falls
  • Niagara Falls Days Inn
  • Days Inn Niagara Falls Hotel
  • Days Inn At The Falls Hotel Niagara Falls
  • Wyndham Garden Niagara Falls Hotel
  • Wyndham Garden Niagara Falls
  • Wyndham Garden at The Falls
  • Wyndham At Niagara Falls
  • Wyndham Garden at Niagara Falls Hotel
  • Wyndham Garden at Niagara Falls Niagara Falls
  • Wyndham Garden at Niagara Falls Hotel Niagara Falls

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Niagara-Falls-Hotels-Wyndham-Garden-at-Niagara-Falls.h26041-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.