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Oriental Hotel Universal City

Property class: 4
4-star hotel near Universal Studios Japan

Choose dates to view prices

Photo gallery for Oriental Hotel Universal City

The entrance of Oriental Hotel Universal City with a modern design, featuring a large vertical garden and a textured wall facade.
A spacious lobby with modern wooden ceiling structures, a central seating area, and vertical greenery walls.
A buffet setup with various food items and beverages, a seating area with a modern chair, and a decorative ceiling light fixture.
A modern hotel room with a sofa, two beds, a TV, a desk, and a large abstract wall mural.
A hotel room with two beds, a sofa, a desk, and a large abstract wall art piece.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal CityWalk Osaka
    ‪1 min walk‬
  • Place, Universal Studios Japan
    ‪4 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪10 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, and a wooden wardrobe.

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.2 out of 10
Very good
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

A hotel room with two beds, a sofa, a desk, and a large abstract wall art piece.

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

A hotel room with two beds, a sofa, a desk, and a large abstract wall art piece.

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

A modern hotel room with two beds, a desk, and a large mirror.

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

A modern hotel room with two beds, a desk, and a large mirror.

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds
  • Free WiFi

View all photos for Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

A modern hotel room with two beds, a desk, and a large mirror.

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

A hotel room with two beds, a desk, a chair, and a large wall-mounted light fixture.

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

A modern hotel room with a sofa set, a TV, a coffee table, and a large bed.

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

A modern hotel room with a sofa set, a TV, a coffee table, and a large bed.

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

A hotel room with two beds, a desk, a chair, and a large wall-mounted light fixture.

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(76 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

A hotel room with two beds, a sofa, a desk, and a large abstract wall art piece.

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(43 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

A modern hotel room with a sofa set, a TV, a coffee table, and a large bed.

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

A modern hotel room with a sofa set, a TV, a coffee table, and a large bed.

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds
  • Free WiFi

View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

A modern hotel room with two beds, a desk, and a large mirror.

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Triple room, Non-smoking ([Non-smoking]Deluxe Triple (35 square meters))

A hotel room with two beds, a sofa, a TV, and a desk.

Deluxe Triple room, Non-smoking ([Non-smoking]Deluxe Triple (35 square meters))

  • Sleeps 11
  • 3 Twin Beds
  • Free WiFi

View all photos for Moderate Double Room, Non-smoking, 18 Square Meters

A modern hotel room with a large bed, a TV, and a desk with a telephone.

Moderate Double Room, Non-smoking, 18 Square Meters

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Twin Room, Non-smoking, 27 Square Meters

A hotel room with two beds, a sofa, a TV, and a large abstract wall art piece.

Moderate Twin Room, Non-smoking, 27 Square Meters

  • Sleeps 7
  • 2 Twin Beds
  • Free WiFi

View all photos for [Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

A room with a bed, balloons, and a 'Happy Birthday Kenta' balloon.

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board (on request)

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board (on request)

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Ice Cream in fridge

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Ice Cream in fridge

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Ice Cream in fridge

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Ice Cream in fridge

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Ice Cream in fridge

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds
  • Free WiFi

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About the area

Osaka

Konohana stay.A stay at this Konohana hotel places you within half a mile (1 km) of Universal Studios Japan and 3 miles (5 km) of Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 miles (10 km).

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Osaka Takoyaki Museum - 1 min walk - 0.1 km
  • Universal Studios Japan - 4 min walk - 0.4 km
  • Zepp Osaka Bayside - 13 min walk - 1.1 km
  • Osaka Aquarium Kaiyukan - 10 min drive - 5.4 km

Getting around

  • Chidoribashi Station - 4 min drive
  • Universal City Station - 6 min walk
  • Itami Airport (ITM) - 43 min drive

Restaurants

  • ‪メルズ・ドライブイン (Mel's Drive-In) - ‬9 min walk
  • ‪キノピオ・カフェ - ‬16 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪Louie’s N.Y. Pizza Parlor - ‬11 min walk
  • ‪ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - ‬10 min walk

About this property

Oriental Hotel Universal City

4-star hotel near Universal Studios Japan
Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

  • 330 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property entrance
The Park Front Hotel at Universal Studios Japan
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 2,279 reviews
The price is CA $100
CA $123 total
Sep 1 - Sep 2
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Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,700 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1700 for children
  • Covered self parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

How close is Oriental Hotel Universal City to the airport?

Oriental Hotel Universal City is 15.8 mi (43-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Oriental Hotel Universal City?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on Sept 6, 2026 start from CA $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oriental Hotel Universal City have an airport shuttle?

Airport shuttle services are not available at Oriental Hotel Universal City.

Does Oriental Hotel Universal City offer free breakfast?

Free breakfast isn’t provided at Oriental Hotel Universal City, but buffet breakfast is offered for a fee of JPY 3600 for adults and JPY 1700 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Oriental Hotel Universal City?

No, there is no casino at this hotel.

What time is check-in at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Oriental Hotel Universal City?

Free parking is not available at this hotel. Self parking is available for JPY 3000 per day.

Does Oriental Hotel Universal City have a pool?

Oriental Hotel Universal City does not have a pool.

Does Oriental Hotel Universal City have a restaurant?

Yes, there is a restaurant on site.

Does Oriental Hotel Universal City have a spa?

There are no spa services available at this hotel.

How close is Oriental Hotel Universal City to downtown Osaka?

Oriental Hotel Universal City is 4 mi away from Osaka.

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1027 out of 1559 reviews
Rating 8 - Good. 364 out of 1559 reviews
Rating 6 - Okay. 114 out of 1559 reviews
Rating 4 - Poor. 26 out of 1559 reviews
Rating 2 - Terrible. 28 out of 1559 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kathlene

Liked: Cleanliness
Great location beautiful hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for families
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place we cleaned and quiet and the breakfast was amazing! I would definitely stay here again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff , very close to universal studio so extremely convenient
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, breakfast was fresh and tasty, welcome lounge was a nice perk
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Overall excellent location, helpful staff, plenty of amenities and kids loved the pancakes and ice cream.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location literally in the universal city walk
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff was very friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small but clean, bed was very comfortable very convenient location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dennis Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient place to stay when going to universal especially after a full day of walking around
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t realise how close we were to USJ, we had an awesome time having dinner at a local restaurant.
Stayed 1 night in May 2026
Verified review

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near universal studio , it was great !
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, convenient to the USJ and train station. Clean and nice services
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and in a convenient location walking distance from Universal.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to USJ and the train station making it easy for our traveling family.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms , great breakfast super friendly staff universal studios city walk outside hotel front doors and metro station 1 minute walk
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sandra Cecilia Delgado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the service and hotel were great.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a mid tier hotel with a great location if you’re going to universal, great options at breakfast.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hospitality!! We come back again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel was very friendly. Room was clean, and housekeeping was fantastic. Location was supreme being right in city walk. They have a candy and drink welcome for guests from 2 - 9 which the kids love. Universal City Station was 2 min away as well, very convenient. Would definitely stay there again and recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities
The property was steps away from USJ, the staff was extremely knowledgeable about the pass, express pass and the app! They helped us out so much. Clean, convenient and great service.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh hotel overall with a very helpful staff. Brilliant breakfast with everything from local cuisine to an amazing mini-burger, freshly squeezed orange juice… the list just goes on. Oriental knows how to please the client!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

mary christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train and bus stations
Stayed 3 nights in Apr 2026