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Smile Hotel Namba

3.0 star property
Hotel with a full-service spa, near Osaka Science Museum

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Photo gallery for Smile Hotel Namba

Exterior
Reception
Economy Twin Room, Non Smoking
Hallway
Vending machine

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
3-3-9 Saiwai-cho, Naniwa-ku, Osaka, Osaka-fu, 556-0021
  • Place, Kyocera Dome Osaka
    ‪10 min walk‬
  • Place, Dotonbori
    ‪12 min walk‬
  • Place, Universal Studios Japan
    ‪8 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Smoking

Desk, free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1

Single Room Non Smoking

  • Sleeps 1

Semi Double Room Smoking

  • Sleeps 2

Semi Double Room Non Smoking

  • Sleeps 2

Twin Room Smoking

  • Sleeps 2

View all photos for Twin Room Non Smoking

Desk, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2

View all photos for Semi Double Room

Desk, free WiFi, bed sheets

Semi Double Room

  • Sleeps 2

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About the area

Osaka

Heart of Osaka.Your stay at this Naniwa hotel places you within 3 miles (5 km) of Osaka Science Museum and Shitennoji Temple. Osaka Museum of History and Umeda Sky Building are also within 3 miles (5 km).

What's nearby

  • Kyocera Dome Osaka - 10 min walk - 0.8 km
  • Dotonbori - 12 min walk - 1.1 km
  • Osaka Aquarium Kaiyukan - 6 min drive - 5.9 km
  • Universal Studios Japan - 8 min drive - 6.7 km
  • Osaka Castle - 9 min drive - 5.4 km

Getting around

  • Shiomibashi Station - 1 min walk
  • Taisho Station - 9 min walk
  • Itami Airport (ITM) - 12 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪そば処 あずま亭 - ‬2 min walk
  • ‪龍 - ‬2 min walk
  • ‪創庵 - ‬5 min walk
  • ‪本格讃岐うどん まるちゃん 桜川本店 - ‬4 min walk

About this property

Smile Hotel Namba

3-star spa hotel near Osaka Science Museum
Smile Hotel Namba offers its guests a full-service spa. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Smile Hotel Namba. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

  • 1 building
  • 88 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
Smile Hotel Namba offers 88 accommodations with slippers and hair dryers. 32-inch LCD televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, and toilets with an electronic bidet. This Osaka hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Full-service spa
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 800 for adults and JPY 800 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Namba
Smile Hotel Namba Osaka
Smile Namba
Smile Namba Hotel
Smile Namba Osaka
Quality One Nanba Osaka
Smile Hotel Namba Hotel
Smile Hotel Namba Osaka
Smile Hotel Namba Hotel Osaka

Smile Hotel Namba Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 207 out of 842 reviews
Rating 8 - Good. 398 out of 842 reviews
Rating 6 - Okay. 178 out of 842 reviews
Rating 4 - Poor. 41 out of 842 reviews
Rating 2 - Terrible. 18 out of 842 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very close to subway station and namba area for entertainment/food/shopping
Stayed 3 nights in Jun 2025

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness
The pictures and reviews did not properly represent the room we were staying in. The room was incredibly small as was the bathroom facilities which when we've paid quite a lot stay here, we expect a level of quality that unfortunately was just not there. The room that we were staying in was deemed as a Smoking Room, we are not smokers, and this made our stay worse. The room was so smelly, the smoke from previous guests was stuck to all the walls and furnishings which I can't imagine is pleasant even for smokers, maybe consider an outdoor smoking area instead? Staff were very friendly and tried to help where they could but I do feel like maybe there was a small language barrier issue.
Stayed 5 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing and helpful staff
Stayed 5 nights in May 2025

8/10 Good

Godiva

Stayed 1 night in Jan 2025

10/10 Excellent

Adelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Walkable from the JR station (15min or take a bus (5min Ride).This hotel is located by the subway station ~2 min walk distance. Everything was clean and convenient (laundry room in premises) but the AC did not work in the room. The hotel is older but it is priced accordingly. It was worth the stay to get around and visit tourists areas in Osaka. For a budget friendly stay it was great!
Stayed 1 night in Jun 2024

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy
Stayed 4 nights in Nov 2023

6/10 Okay

Hao

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

jirapan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
This location takes quite some time to get to a bullet train using the JR pass. Small hard bed and cramped conditions especially the bathroom. Staff were wonderfu,l, friendly and very helpful.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Aimee

Was a good room to stay in. Met all our needs.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Yumi, Hk

Liked: Cleanliness, staff & service
Toilet in room is too small. The check out time is a bit too early which is 10am. Other than these all over is good
Stayed 4 nights in Oct 2018

10/10 Excellent

ActiveID, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Late night check in was good. Stayed in Osaka because of train schedules back to my area.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy spot

I'm coming back. Definitely picking this one again.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Frown Hotel Namba

We arrived there around 2 had to wait till exactly 3 to check-in. The bed was extremely small for two people so we were very uncomfortable the whole time. Everything seemed like it hadn't been cleaned properly and felt dingy. The bathroom was tiny and had a terrible smell the whole time we were there. The breakfast was bare bones and bad. The location wasn't even worth while since we had to take the subway to get to dotonburi everyday since there is nothing around the hotel. The costs add up every time so you're spending more money just to get around and find a decent breakfast. I would highly recommend staying somewhere else since the price is not worth cutting corners for comfort and cleanliness.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Toilet very small, compared with standard Japanese room. Quality of breakfast slightly below average, anyway undertandably the room rate is cheap.

6/10 Okay

Dick Siu Chak

Liked: Staff & service
Disliked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Compact!

I only booked this hotel because the other hotels within a reasonable budget had booked out due to the busy cherry blossom season. The room, bed and bathroom were tiny, even for Japan. Could barely turn around in the bathroom. My partner hit his head on the towel rack when getting off the toilet and I nearly knocked the sink off the wall while attempting to get in the shower (we're not big people ourselves). Although I think there are rooms that are bigger than ours, but we didn't have an option as it was almost fully booked. Breakfast included various Japanese food such as fish, rice, soup and tjen eggs and other meat, which was cold as it wasn't kept in a bain marie. Showers in shared bath are traditional Japanese and were lovely. Natural hot spa was also lovely. Women could use this from 1700-2100 and men from 2115 until 0100. Bathrooms had toothbrushes, shavers, a comb, cotton tips and a hair dryer, which was convenient. Very close to train stations, but JR stations were either a 15 minute walk in either direction. Approximately 20 minute walk to Dotonbori. Given that this hotel was called Smile Hotel Namba, it would've been nice to have actually been located IN Namba. I knew this when booking as I'd done my research, but for those who book without looking too much into it, be aware that it's not right in the middle of Namba and it will take you at least 15-20 minutes to walk to areas with good food, shopping and nightlife, such as Namba and Dotonbori.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient, great service

The staff was great and service was very good. The hotel itself is a little old and could use a little sprucing up.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Tamie, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities

Staff at front

Staff at front talked bad to customers and could not communicate in English (stayed on 13-17 Sep 16). Suggested to get someone who could be more polite to customers. My expectation was actually not that high at this price but I'm quite serious about this service.

10/10 Excellent

Natthawut, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location close to subway