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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property
4-star eco-certified hotel near Byward Market Square

Choose dates to view prices

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
Lobby
Breakfast served
Front of property - evening/night
Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪3 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

Downtown Ottawa stay.You'll be steps from Byward Market Square and within a 10-minute walk of University of Ottawa with a stay at this Downtown Ottawa hotel. Rideau Canal and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • Byward Market Square - 3 min walk - 0.3 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Parliament Hill - 12 min walk - 1.0 km
  • Canadian Museum of History - 3 min drive - 2.2 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Le Moulin de Provence - ‬2 min walk
  • ‪Lowertown Brewery - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - ‬1 min walk

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star eco-certified hotel near Byward Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Meeting rooms
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2016
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1002 out of 1697 reviews
Rating 8 - Good. 349 out of 1697 reviews
Rating 6 - Okay. 143 out of 1697 reviews
Rating 4 - Poor. 99 out of 1697 reviews
Rating 2 - Terrible. 104 out of 1697 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Preston

Liked: Staff & service, property conditions & facilities
It was very nice, the beds, the pillows, staff was great and the service at the resturant was excellent. Only problem was the noise coming from the construction next door.
Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We’ve stayed at this hotel a few times, and keep coming back because it’s absolutely stunning inside, in a fantastic location with incredible city views, and the staff are friendly. The design and ambiance of the hotel are typically a dream—elegant, inviting, and perfect for a relaxing getaway. However, during my last two stays, the construction noise has been completely overwhelming. It’s not just background noise—it’s loud, constant, and completely disrupts the peaceful atmosphere that makes this hotel special. At times, it was so bad that we considered packing up and leaving altogether. It’s incredibly frustrating to book a stay expecting luxury, only to feel like you’re in the middle of a construction site. To make matters worse, small but important details in the room were lacking. The in-room phone didn’t work, which made simple requests like ordering room service unnecessarily difficult. There wasn’t a restaurant menu provided, so we had to call (from our personal phones) to even figure out what was available. There is absolutely no parking except for $50 valet or the option of walking 15 minutes to self park. We also found someone else’s food leftovers in our mini fridge, which made us question the cleanliness of the room when we arrived. All of these small inconveniences added up and made the overall experience feel more frustrating than enjoyable.
Stayed 1 night in Feb 2025

6/10 Okay

Pearse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, room, view and staff were very good. But there is extremely loud construction going on in the area that was the worst on the main floor and could even hear on our room on the 10th floor. It woke us at 7 am. Suggest asking about it to confirm the construction is over or get a room on the 15th floor. We didn’t hear it in the lounge - which is lovely and would highly recommend.
Stayed 1 night in Feb 2025

8/10 Good

Vida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is wonderful and clean and the staff are very helpful. The only reason they are receiving a lower rating is due to the construction around the hotel that was very loud and constant and went past the city’s noise bylaw of 7pm.
Stayed 3 nights in Feb 2025

6/10 Okay

Lazar

Liked: Cleanliness, staff & service, property conditions & facilities
They did not let it be known there would be extremely LOUD construction going on the entire day, to the point where you would need ear plugs and a white noise machine
Stayed 2 nights in Feb 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
great spot downtown
Stayed 1 night in Feb 2025

6/10 Okay

Evgeny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kerrie

Liked: Cleanliness, staff & service
Room was just a standard king bed room, view was ok. Pillows were extremely flat and uncomfortable, bathroom ceiling showing poor repair work. We ate at the restaurant- limited menu with some options not available. Burger was only average and over priced. Would suggest skipping the restaurant for meals, nice for a drink only.
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing . Very polite and courteous. Room was on 13th floor , great views . Overall very satisfied with our 2 nights stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Niki

Stayed 2 nights in Feb 2025

8/10 Good

Janeth Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, but the construction was distracting and made it difficult to relax
Stayed 2 nights in Feb 2025

4/10 Poor

Chris

Liked: Cleanliness

Don’t book room with a “view”

Buyer beware. Although we paid for room with a view, we were facing a construction site to the East, NOT Parliament Hill. The photos and descriptions are misleading. When we told the front desk, he did nothing to help because he said we were on a high floor (13). Not impressed with service or description
Stayed 1 night in Feb 2025

6/10 Okay

jordan

Stayed 1 night in Feb 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Ghazaleh

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property had construction activities the entire day including Saturday morning with very loud drilling noises as next door they’re building a high rise. I wish I was informed about this. Truly impacted our getaway negatively. I would’ve 10000p found an alternative, but unfortunately no one informed us.
Stayed 1 night in Feb 2025

10/10 Excellent

MANU

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place nice view
Stayed 1 night in Feb 2025

4/10 Poor

Bruce, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Our hotel stay was fine with the exception of the construction noise!! We were notified by the hotel after our booking was complete so we were unable to cancel. Construction noise didn’t end until 8pm on Friday evening and started up again on Saturday morning at 9am. Really not acceptable. Be careful when booking here as the building construction at the back of the hotel is just starting
Stayed 1 night in Feb 2025

10/10 Excellent

Michel

Liked: Property conditions & facilities
Quiet and cozy environment! Highly recommend this for whoever wants to book at Andaz.
Stayed 1 night in Feb 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing, lots of noise from construction happening next to the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaskaran

Stayed 1 night in Feb 2025

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Surendar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rajwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025