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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property
4-star hotel near Byward Market Square

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar
In-room safe, desk, blackout drapes, soundproofing
2 bars/lounges, rooftop bar
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, University of Ottawa
    ‪5 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(72 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

8.8 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

8.8 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(86 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(68 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

Downtown Ottawa stay.You'll be steps from Byward Market Square and within a 10-minute walk of University of Ottawa with a stay at this Downtown Ottawa hotel. Rideau Canal and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • Byward Market Square - 3 min walk - 0.3 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Rideau Canal - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Parliament Hill - 12 min walk - 1.0 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Chuck’s Roadhouse Bar & Grill - ‬1 min walk
  • ‪Apothecary - ‬1 min walk
  • ‪Lowertown Brewery - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - Ottawa Market - ‬1 min walk
  • ‪Courtyard Marriott - The Bistro - ‬2 min walk

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star hotel near Byward Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Meeting rooms
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2016
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1181 out of 1896 reviews
Rating 8 - Good. 371 out of 1896 reviews
Rating 6 - Okay. 155 out of 1896 reviews
Rating 4 - Poor. 90 out of 1896 reviews
Rating 2 - Terrible. 99 out of 1896 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

HAJRA

Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Check- in was hectic on a Saturday afternoon. Waited 10 minutes for luggage cart which did not arrive. No one offered to help with bags. 3 trips back and forth on the elevator got it done. Nice room, great view. 2 restaurants, but main one was closed for dinner on Sunday and Monday. Other restaurant/rooftop bar had limited menu. No room service available. Breakfast lady at coffee counter was nice. Breakfast and coffee we're good. Had room cleaned once, and they failed to remove replace some obviously dirty towels. Towel supply is weak. Need more. Pillows are thin. Need more or bigger. Found luggage cart in time for checkout. No one offered to help wheel the cart or load the car. Staff was nice enough and they were obviously busy --- but this is a high end hotel (for us), and i expect better. Great location, but overall available service needs some improvement. I'd probably go again, but with tempered expectations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed the rooftop lounge was closed for a private party. They did not tell us at check in. (** There was a cadet hockey team that ran up and down the halls banging on doors on our first night. Really not cool. Parents, supervise your kids! **)
Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome. Did not feel safe outside the hotel, it is situated in bad area. Breakfast was expensive. Room were small.
Stayed 2 nights in Sep 2025

10/10 Excellent

CONGCONG, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice services. Even though we had a situation when we first walked into the room, the staff were nice and fixed it for us. Overall, it was good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was amazing at check in - Angeline was fantastic and went above and beyond! I’ll definitely be coming back
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer, Vankleek Hill

Liked: Cleanliness, amenities, property conditions & facilities
Great property, perfectly located in the city center and staff is so accommodating and friendly
Stayed 1 night in Sep 2025

8/10 Good

Chelsea

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Grayson

Stayed 1 night in Aug 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The room was clean and comfortable, but the highlight was the staff—so friendly, helpful, and welcoming. Would definitely stay here again! The location is excellent for the downtown area
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Great
Stayed 2 nights in Aug 2025

8/10 Good

Annie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! Pillows were a little too firm and flat, but the rainfall shower was amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not quite but you’re downtown, everything else was awesome
Stayed 1 night in Sep 2025

2/10 Terrible

Andrea

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Vicky Le Thuy Gia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely and the staff couldn’t have been nicer. Lots of construction in the area which of course brings a lot of noice and dust. For our purposes the location was perfect within walking distance of the National Gallery and the National Arts Centre. Would definitely stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for your help and the great check in experience
Stayed 1 night in Sep 2025

10/10 Excellent

Carmine

Liked: Property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great place for a quick getaway

Had a quick getaway last weekend. The hotel is close to everything. The manager Gee provided wonderful service. He was very attentive and kind. We enjoyed their rooftop bar that has a lovely view of the city. I would highly recommend this hotel. If you are taking a room with a view make sure to ask for the view with the parliament. The other side has construction. There is a much cheaper parking option only a block and a half away.
Stayed 1 night in Sep 2025

6/10 Okay

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except construction behind the building. Staff were friendly and gave us different room but it was still noisy. Overall was very good!
Stayed 3 nights in Sep 2025

10/10 Excellent

Carla Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff had problems with heat but otherwise good. Microwave in the room would’ve been good too for long term stay. Area is unsafe especially at night
Stayed 10 nights in Aug 2025

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025