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Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

2.5-star property
235 KING EDWARD AVENUE, Ottawa, ON 1-855-887-0424
5.0 out of 5
Exceptional!
See all 3 travelocity Reviews

"I love the hotel, staff and amenities. The hotel itself is way better than those expensive ones. One downfall is the location. It is near to one of t ... " More

By a verified traveller on Thu 26 May 2022

Points Of Interest

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Hotel Description

Hotel near Byward Market Square in Ottawa

Heart of Ottawa

Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Byward Market Square and University of Ottawa. Also, National Gallery of Canada is within half a mile (1 km) and Parliament Hill is within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the business center and free Internet in public areas. Self parking and a snack bar/deli are also offered on site.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $144* Per night/room 1 Oct. - 2 Oct.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Everyone (2)
5 out of 5

Posted by on 11 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by GSA

Thank you for taking out time and sending us a feedback.

5 out of 5

Posted by on 14 Nov. 2022

Was this review helpful to you?
5 out of 5
I love the hotel, staff and amenities. The hotel itself is way better than those expensive ones. One downfall is the location. It is near to one of those “shelter houses”. You have to be careful at night times. As I said the hotel is very hotel. Free breakfast (buffet style), gym and pool.

Posted by on 26 May 2022

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Comment from Hotel Management

10 Jun. 2022 by GSA

Thank you for choosing Holiday Inn Express and Suites Ottawa Downtown East. We appreciate the feedback and hope that you will give us the opportunity to serve you again in the future.

About the Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Location 235 KING EDWARD AVENUE, Ottawa, ON K1N 7L8

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Dining venue(s)
  • Fitness facility
  • Indoor pool

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 182 guestrooms or units
  • 9 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • ATM
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Ottawa Station (5.2 km / 3.2 mi)
  • Metro station: Rideau Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday INN EXP Stes Downtown East OTTAWA
  • Holiday Inn Express & Suites Ottawa Downtown East Property
  • Holiday Inn Express & Suites Ottawa Downtown East Ottawa
  • Holiday INN EXP Stes Downtown East
  • Express & Suites Ottawa Ottawa
  • Holiday EXP Stes Downtown East OTTAWA
  • Holiday EXP Stes Downtown East
  • Property Holiday INN EXP Stes Downtown East OTTAWA
  • OTTAWA Holiday INN EXP Stes Downtown East Property
  • Property Holiday INN EXP Stes Downtown East
  • Holiday Inn Express Suites Ottawa Downtown East

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.