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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel near Byward Market Square in Ottawa

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Free daily on-the-go breakfast
Property amenity
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, University of Ottawa
    ‪8 min walk‬
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(157 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(42 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(258 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Breakfast included
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CA $160 total
includes taxes & fees
Dec 21 - Dec 22
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About the area

Ottawa

Heart of Ottawa.Within a 15-minute walk of this Lowertown hotel, you'll find Byward Market Square and University of Ottawa. Also, National Gallery of Canada is within half a mile (1 km) and Rideau Canal is within 2 miles (3 km).

What's nearby

  • University of Ottawa - 8 min walk - 0.7 km
  • Byward Market Square - 8 min walk - 0.7 km
  • Rideau Canal - 11 min walk - 1.0 km
  • National Gallery of Canada - 12 min walk - 1.0 km
  • Parliament Hill - 16 min walk - 1.4 km

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • Brigid's Well
  • ‪La La Noodle - ‬6 min walk
  • ‪The Shawarma Place - ‬5 min walk
  • ‪El Taco De Oro - ‬3 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square in Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 182 guestrooms or units
  • 9 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Room, 2 Queen Beds, Accessible, Non Smoking
Hampton Inn by Hilton Ottawa
  • Pool
  • Breakfast included
  • Pet-friendly
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The price is CA $135
CA $160 total
includes taxes & fees
Dec 21 - Dec 22
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Property amenities

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Reviews

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1372 out of 2608 reviews
Rating 8 - Good. 748 out of 2608 reviews
Rating 6 - Okay. 283 out of 2608 reviews
Rating 4 - Poor. 97 out of 2608 reviews
Rating 2 - Terrible. 108 out of 2608 reviews

Reviews

10/10 Excellent

FARES A I

Liked: Cleanliness, staff & service, property conditions & facilities
Great 😌 Breakfast
Stayed 1 night in Sep 2025

8/10 Good

rosemarie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

King Hei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient location for sightseeing, will come back again. But, the garage area has much dust.
Stayed 2 nights in Aug 2025

10/10 Excellent

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was fine. A lot of homeless people across the street, drugs and begging which I did not like
Stayed 3 nights in Sep 2025

10/10 Excellent

manan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Fahad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking illmannered staff
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with family, Travelled with partner
Liked: Amenities
Limited paid parking space. Had to park one block away. I had to walk past so many homeless people. A few of them were fighting with each other.
Stayed 2 nights in Aug 2025

8/10 Good

Abdul

Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Janis

Travelled with partner
Liked: Cleanliness, staff & service
Close to Byward Market
Stayed 3 nights in Aug 2025

8/10 Good

Carrie

Beds are comfy
Stayed 1 night in Sep 2025

10/10 Excellent

Leanne

Stayed 1 night in Sep 2025

10/10 Excellent

Koffi

Stayed 2 nights in Aug 2025

10/10 Excellent

Igor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay,freshly renovated
Stayed 1 night in Aug 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and easy to check in and out and parking was convenient. The breakfast was fantastic and the room was clean but very noisy. You could hear the traffic from the 7th floor.
Stayed 1 night in Sep 2025

10/10 Excellent

Jakline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel over the Canada Day long weekend, and it was a perfect location to all the popular areas that we wanted to visit - all walking distance.
Stayed 5 nights in Jun 2025

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location close enough to downtown attractions and walkable if you choose too. Property felt recently renovated for the most part. Good amenities available. I was impressed by some accessibility features. We enjoyed the breakfast very much and complimentary coffee. The room was very nice and had premium beds allowing for a great nights sleep. There’s parking available for a fee onsite in an underground garage. I found the entrance by car to be a bit tricky and not easy to access but not as bad once you know. Also, the area for guest drop off/ pickup is somewhat tight and limited so you’re not allowed to stand more than a few minutes.
Stayed 1 night in Jul 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff in the dining area are so accommodating and friendly especially Marie,
Stayed 1 night in Aug 2025

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 2 nights in Aug 2025

8/10 Good

phung

Liked: Cleanliness, staff & service, property conditions & facilities
Simple breakfast and there is no kettle in the room
Stayed 1 night in Aug 2025

10/10 Excellent

amir

Stayed 3 nights in Aug 2025

6/10 Okay

Brittney

Travelled with family
I liked the breakfast however, for the amount we paid for the stay, I think the quality in food could be a bit better. Powdered eggs, artificial bacon, a pancakes machine in a bag? Are all cheap areas that can be improved. I wouldn’t mind paying 12-20 dollars going to a breakfast spot that would at least serve me real eggs and portionable pancakes. Secondly, the beds were terrible. The beds were not firm at all and the pillows were flat. I left this hotel with a lot of back pain and did not get a full nights rest on any of the days I was there. I was so glad to go home and sleep in my bed. The hotel is not in the best area as there are crack heads and needles everywhere. I would definitely think twice before booking here as it is not the best for walking. The hotel itself is nice. Also, please tell some of the cleaning staff (the males in particular) to please mange their bodily hygiene. It is not pleasant to walk by especially when they are cleaning your room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed this year. Always a great experience.
Stayed 3 nights in Aug 2025

8/10 Good

Angela

Stayed 1 night in Aug 2025