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"staff was awesome, hotel was average for the price. " More

By a verified traveller on Sun 06 Sep 2015

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Hotel Description

4-star romantic hotel near Palm Springs Convention Center

City center retreat

Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find San Jacinto Mountains and Palm Springs Art Museum. Heusso Gallery and Plaza Theatre are also within half a mile (1 km).

Renovated in 2013

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and free airport shuttle. You'll appreciate the fitness center, bar/lounge, and wedding services.

Free WiFi, iPod docks

The 163 guestrooms offer free WiFi, balconies or patios, and iPod docks. Other amenities include flat-screen TVs, minibars, and room service.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$209* Per night/room 27 Feb. - 28 Feb.

Premium Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Zoso ratings based on 28 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Zoso

Everyone (14) Couples (5) Family (7)
5 out of 5
Staff were all very friendly. Restaurant floor was not super clean, but service and food was great.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Lisa

Thank you for the 5 out of 5! Can't wait to welcome you back.

4 out of 5
The hotel location, and it's cool vibe make it my favorite PS hotel.

Posted by on 12 Feb. 2020

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5 out of 5
The staff was super friendly and accommodating. We stay there every year for that reason specifically but if you add the fact that is right in the middle of Palm Springs with great restaurants and attractions within walking distance it’s a sure winner.

Posted by on 3 Feb. 2020

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4 out of 5

Posted by on 20 Jan. 2020

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3 out of 5
Loved the décor of the hotel and the staff was very polite

Posted by on 21 Oct. 2019

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Comment from Hotel Management

12 Nov. 2019 by Lucia

Thank you for sharing this great review!

4 out of 5
The size of the room and the decor was very good. Valet staff was excellent! Room service was very good and not overly expensive!

Posted by on 7 Oct. 2019

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3 out of 5
The pool was being renovated and they didn’t tell us until two days before our trip. We were here for a bachelorette party and that was our Saturday plan we were able to use the Hilton pool but it wasn’t the same. I felt as though we should have been compensated in some way.

Posted by on 6 Oct. 2019

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4 out of 5
I loved the staircase from the 2nd floor. The balcony off our room was great with the whole wall/door being a window, with black out curtains. the bed was super huge and totally comfortable. My only problem was that when I book the hotel it didn't say that the pool is going to be closed for construction.I only found that out 3 days before we left to come down there. The staff though was absolutely amazing from the valet drivers the security the gals and guys behind the counter the bartenders the room staff everybody was so amazing I had such an amazing time

Posted by , from Seattle on 1 Oct. 2019

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3 out of 5
Pool was broken No store to buy drinks just rip off mini bar Valet parking only

Posted by on 27 Sep. 2019

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2 out of 5
This place is filthy snd unkept. Torn hall carpeting, smells like wet dog, they dont even seem to vaccuum. Will never waste my money here again.

Posted by on 2 Sep. 2019

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Property Features

Hotel Zoso offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Zoso. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. A complete renovation of Hotel Zoso was completed in August 2013. This 4-star Palm Springs hotel is smoke free.

  • 163 guestrooms or units
  • 3 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (4.6 km / 2.9 mi)
  • Train station: Palm Springs Station (8.5 km / 5.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Zoso offers 163 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:00 AM.

The Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 7:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7:00 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Resort fee: USD 42.05 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Valet parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Valet parking fee: USD 0 per day
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Palm Springs
  • Hard Rock Palm Springs
  • Palm Springs Hard Rock Hotel
  • Zoso Resort Palm Springs
  • Zoso Hotel Palm Springs
  • Zoso Palm Springs
  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel
  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel Palm Springs

You should know

  • Hotel Zoso offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.ca/Palm-Springs-Hotels-Hotel-Zoso.h901941-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.