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Hotel Description

4-star hotel near Palm Springs Convention Center

Downtown Palm Springs stay

Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find Palm Springs Art Museum and San Jacinto Mountains. Palm Springs Convention Center and O'Donnell Golf Club are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. A poolside bar, a 24-hour front desk, and a bar/lounge are also provided.

Free WiFi, iPod docks

The 197 individually furnished guestrooms offer free WiFi and iPod docks. Flat-screen TVs come with cable channels, and other amenities include sitting areas and refrigerators.

Hyatt Palm Springs ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Palm Springs

Everyone (13) Couples (1) Family (4)
4 out of 5
Great location. Every time we went to go get bikes for a few hours they would say they had lots & ten minutes later when we returned after putting on running shoes ect they would be out all of a sudden. Happened several times, frustrating

Posted by on 5 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Hyatt Palm Springs

Thank you for choosing to stay at the Hyatt Palm Springs. We recognize your time is valuable and appreciate the feedback you have provided on Expedia. Providing our guests with the highest level of hospitality and maintaining a fresh atmosphere within our guest rooms and common areas is our number one priority and we sincerely apologize for falling short of meeting your expectations in the areas that you described. As a teachable moment, we have shared your feedback to our appropriate hotel team to ensure the necessary guidelines are in place to improve our overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Palm Springs.

4 out of 5
The pool area was lovely, the nightly reception excellent. Some staff not knowledgeable about hotel offerings, all staff very friendly and helpful, tho directions given to us were faulty.

Posted by on 29 Mar. 2019

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4 out of 5
I could only judge the amenities based on what was open & available to us during our stay.based on the size of the hotel, the pool is really small. Made it hard to enjoy & keep social distance. One of the TVs in our suite wasn’t working and a couple of fixtures seemed unattended in our suite. There was a smell of smoke in our “non smoking room” but I know the hotel cannot control what the previous guest did during their stay. Overall it’s a beautiful spot to stay & you can’t beat the location. Able to walk everywhere for food, drinks & shopping!!

Posted by on 24 Aug. 2020

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5 out of 5
I especially liked the spacious rooms and and the personable staff. I will definitely be back on future trips.

Posted by on 22 Oct. 2019

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4 out of 5

Posted by on 28 Aug. 2019

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5 out of 5

Posted by on 14 Aug. 2019

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5 out of 5

Posted by on 6 Aug. 2019

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3 out of 5
We have to pay extra for parking space.,already the rooms arent so cheap...not happy i have to park out or oay extra fees

Posted by on 6 Aug. 2019

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2 out of 5
The pool was so 😱, the water had things floating in it. Staff was great every were, the room was not what i was expecting at all. It was ok but if you pay attention you would see. The bathroom was nasty, the 🚿 and 🛁😷👎. And a wall light in the bathroom was falling off, i called the front desk to let them know there was no iron in the room. They brought one up and then charged my card for a iron and the light falling off the wall in the bathroom. And they never said a word!!! Yes i will be fighting it.

Posted by on 13 Jul. 2019

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3 out of 5
Dissatisfied with Pool, too dirty. Lots of bugs floating and trash on the bottom. The room was fine and clean. We did not swim in pool because it was dirty.

Posted by on 11 Jul. 2019

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Property Features

Hyatt Palm Springs offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 12250 square feet (1138 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Palm Springs. For a fee, parking is available. This 4-star Palm Springs hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 12250 sq ft of conference space
  • 1138 sq m of conference space
  • Built in 1984
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (5.8 km / 3.6 mi)
  • Train station: Palm Springs Station (8.5 km / 5.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Palm Springs offers 197 accommodations with iPod docking stations and safes. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Hyatt Palm Springs has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Due to a street festival every Thursday from 5-10 PM, the hotel's main entrance is closed. During this time, guests can access the hotel and valet parking on Belardo Road.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast and lunch.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • gap period enforced between guest stays 24 hours
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (November - December): USD 22.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Bicycle storage
  • Business center/computer access
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Lending library access
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per day
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Hotel Palm Springs
  • Hyatt Palm Springs
  • Palm Springs Hyatt
  • Hyatt Regency Palm Springs
  • Hyatt Regency Suites Palm Springs Hotel Palm Springs
  • Hyatt Palm Springs Hotel
  • Hyatt Palm Springs Hotel
  • Hyatt Palm Springs Palm Springs
  • Hyatt Palm Springs Hotel Palm Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.