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Palm Canyon Resort by Diamond Resorts

2.5-star property
2800 South Palm Canyon Drive, Palm Springs, CA 1-855-887-0424
3.1 out of 5
See all 7 travelocity Reviews

"The pool bar made our stay more enjoyable. The food was excellent, and the employees were very friendly. " More

By a verified traveller on Mon 28 Oct 2019

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Hotel Description

Family-friendly stay near Indian Canyon

Canyon Corridor stay

With a stay at this Canyon Corridor hotel, you'll be within half a mile (1 km) of San Jacinto Mountains and 3 miles (5 km) of Indian Canyon. Moorten Botanical Garden and Cactarium and Agua Caliente Cultural Museum are also within 3 miles (5 km).

2 outdoor pools

2 outdoor pools, a spa tub, and a gym are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the sauna and perks like free WiFi.

Free WiFi, balconies

Featuring conveniences like microwaves and coffee/tea makers, the 264 guestrooms also offer free WiFi and TVs with cable channels. Balconies, room service, and premium bedding are also available. Weekly housekeeping is available.

Junior Villa, 1 Queen Bed with Sofa bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $127* Per night/room 17 May - 18 May

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Villa, 1 Bedroom, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Villa, 3 Bedrooms, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 8 Max

Palm Canyon Resort by Diamond Resorts ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Palm Canyon Resort by Diamond Resorts

Everyone (3) Couples (1) Family (3)
1 out of 5
Horrible experience-room old and not clean. Bathroom Not clean with hair a few places.rug not vacuumed

Posted by on 10 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Palm Canyon Resort Front Desk

Thank you for your feedback. We will be addressing your concerns.

1 out of 5
This place is awful. I have never felt so unwelcomed or so unseen in my entire life. Room was dirty. Bed was not a king like our reservation said. Rooms are small and old. COVID restrictions took out so many of the perks. Terrible communication with staff over perks. Told wrong information regarding operating hours of things. Rob at the bar was the best thing about this place and we interacted with him once. Save yourself the trouble and go any where else.

Posted by , from California on 28 Oct. 2020

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Comment from Hotel Management

28 Oct. 2020 by Palm Canyon Resort Front Desk

We appreciate your feedback

5 out of 5

Posted by on 5 Jul. 2020

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Comment from Hotel Management

5 Jul. 2020 by Palm Canyon Resort

Thank you for the feedback.

4 out of 5
The pool bar made our stay more enjoyable. The food was excellent, and the employees were very friendly.

Posted by on 28 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Enrique Rendon

Thanks for staying with us. We appreciate your feedback!

4 out of 5
It was quiet... great for sleeping, bed was comfortable.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

5 Mar. 2019 by Nick

We are glad you enjoyed your stay at Palm Canyon Resort by Diamond Resorts, and we are looking forward to having you back again!

2 out of 5
Nice pool area but no control over the chaos in the pool with over 35 kids playing football Room was budget basic low end amenities. Awkward furniture arrangement and very sparse no dresser or drawers, no decor very plain and boring. Balcony overlooked HVAC system and staff entrance-very noisy. Overall not enough value for the price point. Won’t stay again or recommend.

Posted by on 23 Jan. 2019

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Comment from Hotel Management

5 Mar. 2019 by Nick

We appreciate your feed back during your stay at Palm Canyon Resort by Diamond Resorts, and we will address your concerns about our site amenities. Thank you.

5 out of 5
The pool area was excellent! It had a nice hot tub surrounded by the waterfalls. The slides were good and the area was clean. We booked the one bedroom villa with a good sized kitchen, in Building 4. Considering that it was winter, and still is since we just got back from vacation, the room looked dark, but that is to be expected, I guess. Staff were friendly and responsive. Parking was adequate. I would book this resort again, but I would do it in the spring or summer, where it would probably not rain too much. :)

Posted by on 16 Jan. 2019

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Comment from Hotel Management

5 Mar. 2019 by Nick

We are glad you enjoyed your stay at Palm Canyon Resort by Diamond, and we are looking forward to having you back again

About the Palm Canyon Resort by Diamond Resorts

Location 2800 South Palm Canyon Drive, Palm Springs, CA 92264

Property Features

Palm Canyon Resort by Diamond Resorts offers its guests 2 outdoor swimming pools, a waterslide, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. There's an onsite business center. A children's pool, a fitness center, and spa services are also featured at the family-friendly Palm Canyon Resort by Diamond Resorts. This Palm Springs hotel is smoke free.

  • 264 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Palm Canyon Resort by Diamond Resorts offers 264 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • Private balcony
  • In-room dining
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Palm Canyon Resort by Diamond Resorts has a restaurant on site.

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Members Lobby Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The check-in location differs from the property location. To check in, guests will need to go to Members Lobby
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

This property will issue daily pool access wristbands to registered guests only. Maximum room occupancy will be strictly enforced. Guests cannot access the pool/resort amenities after check-out to avoid overcrowding in the pool area.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Long-term renters welcome
  • LGBTQIA friendly
  • Property follows sanitization practices of SafeHome (VRMA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 34.29 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room coffee
  • Self parking
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 16.00 per person (approximately)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Canyon
  • Palm Canyon Palm Springs
  • Palm Canyon Resort
  • Palm Canyon Resort Palm Springs
  • Resort Palm
  • Palm Canyon Hotel Palm Springs
  • Palm Canyon Resort And Spa
  • Palm Canyon Resort Diamond Resorts Palm Springs
  • Palm Canyon Resort Diamond Resorts
  • Palm Canyon Diamond Resorts Palm Springs
  • Palm Canyon Diamond Resorts
  • Palm Canyon By Diamond Resorts
  • Palm Canyon Resort by Diamond Resorts Hotel
  • Palm Canyon Resort by Diamond Resorts Palm Springs
  • Palm Canyon Resort by Diamond Resorts Hotel Palm Springs

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.