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citizenM Paris Gare de Lyon

4.0 star property
4-star hotel near Jardin des Plantes

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Photo gallery for citizenM Paris Gare de Lyon

Terrace/patio
View from property
City view
Restaurant
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
8 Rue van Gogh, Paris, Ile-de-France, 75012
  • Place, Canal Saint-Martin
    ‪6 min walk‬
  • Place, Bercy Arena
    ‪9 min walk‬
  • Place, Opera Bastille
    ‪11 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | City view

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Paris

City center retreat .Within a 15-minute walk of this Quinze-Vingts hotel, you'll find Jardin des Plantes and Bercy Arena. Notre-Dame and Luxembourg Gardens are also within 2 miles (3 km).

What's nearby

  • Seine - 1 min walk - 0.2 km
  • Canal Saint-Martin - 6 min walk - 0.5 km
  • Jardin des Plantes - 7 min walk - 0.7 km
  • Bercy Arena - 9 min walk - 0.8 km
  • Opera Bastille - 11 min walk - 0.9 km

Getting around

  • Gare de Lyon - 4 min walk
  • Quai de la Rapee Station - 7 min walk
  • Paris Charles de Gaulle Airport (CDG) - 42 min drive

Restaurants

  • ‪Le Train Bleu - ‬4 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Les Deux Savoies - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Aux Cadrans - ‬5 min walk

About this property

citizenM Paris Gare de Lyon

4-star hotel near Jardin des Plantes
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Paris Gare de Lyon also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star Paris hotel is smoke free.

  • 1 building
  • 338 guestrooms or units
  • 13 levels
  • Built in 2017
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Paris Gare de Lyon offers 338 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Restaurant
  • Air conditioning
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CA $365 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - FR52824514046
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. The tax ID number is FR52824514046. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

CitizenM Paris Gare Lyon Hotel
CitizenM Gare Lyon Hotel
CitizenM Paris Gare Lyon
CitizenM Gare Lyon
Citizenm Paris Gare Lyon Paris
CitizenM Paris Gare de Lyon Hotel
CitizenM Paris Gare de Lyon Paris
CitizenM Paris Gare de Lyon Hotel Paris

citizenM Paris Gare de Lyon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 852 out of 1395 reviews
Rating 8 - Good. 360 out of 1395 reviews
Rating 6 - Okay. 105 out of 1395 reviews
Rating 4 - Poor. 44 out of 1395 reviews
Rating 2 - Terrible. 34 out of 1395 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie-Anne

Stayed 4 nights in Nov 2025

8/10 Good

Choo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning need to be booked via the app.
Stayed 3 nights in Nov 2025

8/10 Good

Cecile

Stayed 1 night in Nov 2025

10/10 Excellent

David, Dernancourt

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Nov 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good neighborhood, easy check in, lovely bar,
Stayed 3 nights in Nov 2025

6/10 Okay

Luis, Marlton

Travelled with family
Disliked: Cleanliness
Definitely to improve cleanliness finding that bed bug at end of our stay had me and my husband all worried. No one wants to take a little friend home.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karlee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! My room was quiet and clean, with everything I needed. The restaurant area was very nice and the staff were great. Everything was controlled by an ipad, which was great (many features, colourful light control, Chromecast streaming). I would stay again in a heartbeat! Note there was construction outside of my room but it was not active while I was there.
Stayed 3 nights in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Urszula

Stayed 3 nights in Oct 2025

8/10 Good

Einar

Liked: Cleanliness
Ok
Stayed 5 nights in Oct 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Oct 2025

8/10 Good

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Great, friendly staff. Loved the breakfasts, dinners open late and good. Room small but spotless, well-designed and comfortable. Wish there was a gym in the facility.
Stayed 2 nights in Oct 2025

8/10 Good

sean, London

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Great value for Paris and literally 5 minute wqlk from Gare de Lyon station
Stayed 1 night in Nov 2025

2/10 Terrible

Michelle

Deeply disappointing experience -- hoping management will make this right. The most troubling part of my experience with this hotel was the complete lack of customer care. When my flight was delayed and I missed check-in, I called immediately to explain the situation. I was only about an hour outside the modification window, and the hotel still had rooms available, yet staff refused to offer any flexibility, assistance, or understanding. There was no empathy or effort to help -- they only cared about keeping the payment rather than the guest experience. Their indifference to my situation was truly astounding. As for the room itself, it was much smaller than the photos suggest and far below expectations. The sink was located outside the bathroom, and the shower had no mat or anti-slip surface -- I nearly fell. There was also noticeable noise from the hallway and the street, which made it hard to relax. While the location is well connected by transit, it’s in an area that feels unsafe to walk around at night. Overall a poor value and experience. I genuinely expected more from citizenM. I hope management will review this feedback seriously and offer a fair resolution, ideally a refund for the night I couldn’t use due to circumstances beyond my control.
Stayed 3 nights in Oct 2025

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. The room is small, but clean and cute with fun details. Enjoyed a drink with a view in the terrace bar.
Stayed 2 nights in Oct 2025

10/10 Excellent

Varnika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean and good rooms and excellent service and atmosphere
Stayed 2 nights in Oct 2025

10/10 Excellent

Florence

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well thought room, great common areas, amazing breakfast.
Stayed 1 night in Oct 2025

2/10 Terrible

Asis

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Small but perfectly functional room. Super friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Elie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for on budget trip staff are very helpful location supper great very close to 2 metro station
Stayed 7 nights in Oct 2025

10/10 Excellent

SERENA

Stayed 8 nights in Oct 2025

10/10 Excellent

Emanual

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic being right outside Gare Lyon. Room was quite nice. Staff were always courteous. Easy to get to all the sights
Stayed 5 nights in Oct 2025

10/10 Excellent

Victoria

Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Excelente la Ubicación del hotel y las instalaciones modernas y amplias
Stayed 3 nights in Jul 2025