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4.2 out of 5

"Like how clean and well kept everything was. The staff was helpfully. Liked the added extra of water and soda in the refrigerator. " More

By a verified traveller on Sun 15 Sep 2019

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Hotel Description

4-star hotel near Eiffel Tower

City center stay

With a stay at this 15th Arrondissement hotel, you'll be within half a mile (1 km) of Eiffel Tower and 2 miles (3 km) of Champs-Elysees. Arc de Triomphe and Paris Expo Porte de Versailles are also within 3 miles (5 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

Free WiFi, cable TV

The 405 soundproofed guestrooms offer free WiFi and minibars. TVs come with cable channels, and other amenities include room service and premium bedding.

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$234* Per night/room 25 Oct. - 26 Oct.

Privilege, Double Room, 1 Double Bed, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Two Standard Twin Adjacent Rooms

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Two Standard Double Adjacent Rooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Paris Centre Tour Eiffel ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Paris Centre Tour Eiffel

Everyone (12) Couples (1) Family (6)
4 out of 5
Like how clean and well kept everything was. The staff was helpfully. Liked the added extra of water and soda in the refrigerator.

Posted by on 15 Sep. 2019

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5 out of 5
Very clean hotel and only 5 minutes walking distance to Eiffel tower, Seine river, restaurant ,bus ride and many more. Staffs are courteous and very helpful.Free drinks every day on youre mini bar consist of 2 soda, 2 water and 1 orange juice. Our first time in Paris with my wife celebrating her birthday there for 5 days. Highly recommended and will come back for sure. There"s also a small convenient store near so you can buy youre water, beer, wine fruits etc at a local price not tourist price.

Posted by on 27 Jul. 2019

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Comment from Hotel Management

13 Aug. 2019 by Klara BAKOVIC, Quality Assistant

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Centre Tour Eiffel. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our hotel and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Klara BAKOVIC, Quality Assistant

5 out of 5

Posted by on 27 Jul. 2019

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Comment from Hotel Management

13 Aug. 2019 by Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Klara BAKOVIC, Quality Assistant

4 out of 5
Great location! The staff were very friendly. They did not separate our bed either night which made for a rough sleep. The hotel clerk "upgraded" us to special "luxurious" bedding and free access to the mini bar soft drinks.

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for sharing your experience in our hotel on Expedia. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Klara BAKOVIC, Quality Assistant

1 out of 5
We were unable to make our stay because of flight issues through Air Serbia (the absolute worst airline I've dealt with). When I tried to call and cancel our reservation, I was informed that it was non-refundable and we would be charged the entire amount. No working with us at all. I probably should have received trip insurance, but the fact that we were stuck in Serbia and couldn't even make our hotel was ridiculous for the hotel to not work with us at all.

Posted by on 1 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for your comment. I understand your dissatisfaction. Unfortunately, we do not have the possibility to change our General Sales Conditions because we have be informed of this case very late. However, we advise you to contact your agency or your insurance for a possible commercial gesture. Assuring you of our best care and attention, we remain, Yours sincerely, Klara BAKOVIC, Quality Assistant

4 out of 5
The front desk staff are exceptional! And the restaurant staff was very helpful and nice as well!

Posted by on 5 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for sharing your experience in our hotel on Expedia. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Klara BAKOVIC, Quality Assistant

4 out of 5
Great location. Restraunt here and nearby. Close to Effille tower,

Posted by on 21 May 2019

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Comment from Hotel Management

28 May 2019 by Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for taking the time to post your comments about the Mercure Paris Centre Tour Eiffel on Expedia. We hope to have the pleasure to be up to our reputation while a next stay with us. Best regards, Klara BAKOVIC, Quality Assistant

3 out of 5
Great location and good staff. The restroom was small and AC didn’t work well.

Posted by on 20 May 2019

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Comment from Hotel Management

28 May 2019 by Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for sharing your comments with us following your recent stay at Mercure Paris Centre Tour Eiffel. I am delighted to read that you did enjoy your stay with us, but regret the disappointment experienced with regards to the air conditioning. Your comments have been shared with the maintenance manager, actions will be planned and will be used to monitor and improve the service that we provide to our guests. We do hope to have the opportunity to welcome you back to Paris in the near future. Kind Regards, Klara BAKOVIC, Quality Assistant

5 out of 5
Great breakfast and helpful staff. Very close to the Eiffel Tower and easy to get around to all the major sites. Metro station near the hotel goes right to Versailles as well.

Posted by , from Queensbury NY on 5 May 2019

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Comment from Hotel Management

7 May 2019 by Klara BAKOVIC, Quality Assistant

Dear Guest, It is always a pleasure to read that our guests enjoy their stay with us, the quality of our hotel and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Klara BAKOVIC, Quality Assistant

4 out of 5
The room is small, but clean and comfort. No microwave and no bottle of water.

Posted by , from Boston on 15 Nov. 2018

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About the Mercure Paris Centre Tour Eiffel

Location 20 Rue Jean Rey, Paris, Paris 75015

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4842 square feet (450 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Paris Centre Tour Eiffel. Parking is available for a fee. This 4-star Paris hotel is smoke free.

  • 1 building
  • 405 guestrooms or units
  • 12 levels
  • 4842 sq ft of conference space
  • 450 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Orly Airport (ORY) (19.6 km / 12.2 mi)
  • Train station: Paris Boulainvilliers Station (2.5 km / 1.6 mi)
  • Metro station: Paris Champs de Mars-Eiffel Tower Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Paris Centre Tour Eiffel offers 405 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Eiffel Cafe Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Eiffel Lounge Bar - Onsite bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19.90 per person (approximately)
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Paris Centre Eiffel
  • Mercure Paris Centre Tour Eiffel
  • Mercure Tour
  • Mercure Tour Hotel
  • Mercure Tour Hotel Paris Centre Eiffel
  • Mercure Paris Suffren Tour Eiffel Hotel Paris
  • Mercure Tour Eiffel Suffren
  • Mercure Paris Centre Tour Eiffel Hotel
  • Mercure Tour Eiffel Hotel
  • Mercure Tour Eiffel
  • Mercure Paris Tour Eiffel
  • Mercure Paris Centre Tour Eiffel Hotel
  • Mercure Paris Centre Tour Eiffel Paris
  • Mercure Paris Centre Tour Eiffel Hotel Paris

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.