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Family-friendly 4-star hotel near Jardin des Plantes
City center retreat
At this 12th Arrondissement hotel, you'll be within a 5-minute walk of Ministry of Finance and AccorHotels Arena. Also, Jardins de Bercy is within half a mile (1 km) and Jardin des Plantes is within 2 miles (3 km).
Business services
A restaurant and a bar/lounge are featured at this hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and supervised childcare. WiFi in public areas is free.
Free WiFi, flat-screen TVs
The 151 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and free minibar items. Other amenities include room service, premium bedding, and coffee/tea makers.
Novotel Paris Centre Bercy ratings based on 4 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Novotel Paris Centre Bercy
Everyone (3)Couples (1)
4 out of 5
All good.All good.
I have nothing further to add.
This the third survey I've been asked to fill out.
TOO MUCH!
Posted by a verified traveller on 31 May 2019
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Comment from Hotel Management
3 Jun. 2019
by RL
Dear guest,
thank you for rating us, see you soon in Paris.
5 out of 5
Air conditioning didn’t work 5 out 7 nights.
Air conditioning didn’t work 5 out of 7 night. Francois the bartender was great.
Posted by jim, from merrimack nh on 21 Aug. 2018
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Comment from Hotel Management
22 Aug. 2018
by RL.
Thank you for taking the time to share your feedback.
We hope to welcome you back to our hotel very soon!
2 out of 5
This is NOT the place to stay
Cons:4. Snooty breakfast hosted thought she was doing us a favor by seating us to our paid breakfast.
5. Asked for taxes at check out; paid upon check in.
My experience at this hotel was totally shaped by the reception staff and the hostess at breakfast. List below:
1. Upon check-in, they couldn't find my reservation. However, I had given them the name of my travel companion who was arriving early and I know that person was already in the room. When I showed my passport, it was found (why didn't he just ask for my passport to verify who I was in the first place?) Then I was given a key. He never told me the room number or how to get to the room. When asked, he seemed embarrassed, no apologies however. (Point of note, my companion was not asked to verify identity either at check-in.)
2. I called reception after the first night because it was very hot in the room. I was told because it was cool outside, that the air would not work. So, basically, just "sweat" it out.
3. After a long day of walking around Paris, we wanted some coffee and the allotment had not been replaced in our room. When I asked about it, was told our Do Not Disturb sign was on the door, so we did not receive coffee. Our room had been cleaned, how was that an exuse? After a lot of turmoil, a receptionist replaced our coffee after yelling at us that she was not housekeeping, she was reception. (really, yelling at the customer? Why did I just give you $1000.00 of my money?) When I see ads from hotels saying they'll do anything to make your stay more comfortable, this attitude just blew my mind.
4. (see below for more)
Posted by Savvy Traveler on 2 Oct. 2015
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3 out of 5
Good Hotel but everything was under reshuffle.
Pros:The locations was great, close to the metro and you can walk to Notre Dame.
From the street to the lobby all was under reshuffle. It was uncomfortable.
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 1722 square feet (160 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Novotel Paris Centre Bercy. This 4-star Paris hotel is smoke free.
1 building
151 guestrooms or units
6 levels
1722 sq ft of conference space
160 sq m of conference space
Built in 1987
Dining venue
Bar or lounge
Coffee shop
Childcare (surcharge)
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Paris (CDG-Roissy-Charles de Gaulle) (33.8 km / 21 mi)
Train station: Paris Bercy Bourgogne-Pays d'Auvergne Station (0.3 km / 0.2 mi)
Metro station: Bercy Station (0.2 km / 0.1 mi)
Room Amenities
Novotel Paris Centre Bercy offers 151 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Paris hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Stocked minibar (free)
In-room dining (limited hours)
Flat-screen television
Satellite channels
Premium channels
Coffee maker
Luxury bedding
Shower
Housekeeping (daily)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board available
Blackout drapes
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 11 AM.
Gourmet Bar - Overlooking the garden, this theme restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: EUR 10 per pet (varies based on length of stay)
Food and water bowls are available
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds.
UnionPay
Staffed front desk
No rollaway/extra beds available
No cribs (infant beds) available
Debit cards
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: EUR 19.50 per person (approximately)
Nearby parking fee: EUR 30 per day
Pet fee: EUR 10 per pet (varies based on length of stay)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Novotel Hotel Paris Bercy
Novotel Paris Bercy Paris
Paris Bercy Novotel
Novotel Paris Bercy Hotel Paris
Novotel Paris Centre Bercy Hotel
Novotel Paris Centre Bercy Paris
Novotel Paris Centre Bercy Hotel Paris
You should know
Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
