Av presidente kennedy, 109, Petrópolis, RJ, 25680030
Crystal Palace
Place, Crystal Palace
3 min walk
Bohemia Brewery
Place, Bohemia Brewery
5 min walk
Cathedral of Saint Peter of Alcantara
Place, Cathedral of Saint Peter of Alcantara
8 min walk
Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
54 min drive
Room options
View all photos for Standard Twin Room
Standard Twin Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Sleeps 2
1 Double Bed
View all photos for Standard Triple Room
Standard Triple Room
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Standard Quadruple Room
Standard Quadruple Room
Sleeps 4
1 Double Bed and 2 Large Twin Beds
View all photos for Standard Single Room, 1 Bedroom
Standard Single Room, 1 Bedroom
Sleeps 1
1 Double Bed
About the area
Petrópolis
Historic Center stay.With a stay at this Historic Center inn, you'll be steps from Barao de Maua House and Crystal Palace. Vale do Paraíba and Piabanha River are also within half a mile (1 km).
Cathedral of Saint Peter of Alcantara - 8 min walk - 0.7 km
Imperial Museum - 15 min walk - 1.3 km
Getting around
Saracuruna Station - 34 min drive
Rio de Janeiro International Airport (GIG) - 68 min drive
Restaurants
McDonald's - 7 min walk
Bar Bohemia - 5 min walk
Imperatriz Leopoldina - 10 min walk
Cantina Giulietta - 3 min walk
Casarão Odin - 5 min walk
About this property
Hotel Pousada Crystal Palace
3-star inn in Historic Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.
Smoking is allowed in designated areas at this 3-star Petrópolis inn.
27 guestrooms or units
Buffet breakfast (free)
Front desk (24 hours)
Garden
Smoking in designated areas
Bar or lounge
Dining venue
Hotel Pousada Crystal Palace offers 27 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
24-hour offsite parking (BRL 25 per stay)
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:30 AM
A bar/lounge
A restaurant
Accessibility
No elevator
Room amenities
Entertainment
30-inch TV with cable channels
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Air conditioning
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: BRL 50 per pet, per day
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: BRL 25.00 per stay(328 ft away; open 24 hours)
Pet fee: BRL 50 per pet, per day
Service animals are exempt from fees
A late check-out fee will be charged
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts American Express and debit cards. Cash is not accepted.
We should mention
Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
Property is also known as
Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis
Reviews
Hotel Pousada Crystal Palace Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
9.2/10
Staff & service
10/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Rating 10 - Excellent. 19 out of 33 reviews
10 - Excellent
19
Rating 8 - Good. 6 out of 33 reviews
8 - Good
6
Rating 6 - Okay. 4 out of 33 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 33 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 33 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Marcio
Aug 23, 2025
Marcio
Stayed 1 night in Jul 2025
6/10 Okay
Tetsuaki
Aug 22, 2025
Tetsuaki
Stayed 2 nights in Aug 2025
6/10 Okay
WALLACE
Jul 25, 2025
Liked: Cleanliness, staff & service
Bom local mas custo benefício a se considerar
Um lugar razoável para se hospedar, café da manhã bom, atendimento bom, boa localização mas o quarto é bem distante da expectativa que as fotos geram. Custo benefício não é razoável em minha avaliação, mas reitero, depende de expectativa que o visitante tem em relação ao conforto do quarto.
Pousada tradicional, silenciosa, confortável, ótimo atendimento em todos os serviços, um café da manhã muito bom e excelente localização, é perto de tudo.
Localização perfeita, cama confortável, chuveiro maravilhoso e o café da manhã variado e a simpatia dos funcionários excelente, estacionamento não precisa se preocupar, tem uma pessoa super simpática que você deixa a chave e ele manobra sem preocupação
Achei tudo limpo, boa estadia. Próximo do palácio de cristal. São atenciosos. Só achei o quarto um pouco pequeno e o teto, muito rebaixado pq meu marido é muito grande. Tudo limpo e sem umidade. Estadia ótima! Café da manhã de qualidade.
A estadia foi boa. Tudo muito limpo. Café da manhã com bastante variedade. Anda bastante para chegar ao centro, pois nas proximidades não tem opção de comércio ( dica para quem viaja com criança), eu gosto de caminhar.
Razoável, o quarto que eu fiquei apresentava rachaduras na parede, as luzes do quarto poderiam ser amarelas para serem mais aconchegante, o estacionamento é pequeno e dependendo vc fica preso esperando o manobrista, o Wi-Fi é péssimo.
A parte boa do hotel é o café da manhã, o ar gela bastante e os funcionários são super atenciosos e cordiais.
Rafaela
Stayed 4 nights in Feb 2025
10/10 Excellent
ALISON, JUIZ DE FORA
Feb 17, 2025
Liked: Staff & service, amenities
Atendimento excelente e cordial pretendo retornar para mais hospedagens em Petropolis
Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Renata
Stayed 2 nights in Jan 2025
8/10 Good
Flavio
Jan 5, 2025
Liked: Room comfort
Flavio
Stayed 2 nights in Nov 2024
4/10 Poor
Marcio A
Dec 30, 2024
Disliked: Property conditions & facilities
Hotel pousada fraquíssima
Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.