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Residence Inn by Marriott Playa del Carmen

3.5 star property
3.5-star golf hotel near Centro Maya Shopping Center

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)
Rooftop terrace
Golf
In-room safe, laptop workspace, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Playacar Golf Club
    ‪16 min walk‬
  • Quinta Avenida
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking

  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony) | Living area

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking

  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Playa del Carmen

Playacar stay.With a stay at this Playacar hotel, you'll be within half a mile (1 km) of Centro Maya Shopping Center and 2 miles (3 km) of Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 miles (5 km).

What's nearby

  • Playacar Golf Club - 16 min walk - 1.3 km
  • Quinta Avenida - 4 min drive - 3.5 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.5 km
  • Playa del Carmen Main Beach - 5 min drive - 3.9 km
  • Xcaret Eco Theme Park - 8 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬6 min drive
  • ‪Pepe’S Food Tequila - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

3.5-star golf hotel near Centro Maya Shopping Center
Residence Inn by Marriott Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Playa del Carmen.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Continental breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lupe

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had basically an apartment for my room. I had 2 bedrooms, 2 bathrooms living room, Dining and kitchen 3 TVs. Wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Maximilian

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great hotel to stay particularly is you have a Family and a Dog
Stayed 8 nights in Feb 2025

10/10 Excellent

Rosaura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kiet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. They cleaned our room and gave us fresh towels every day. The beds were comfortable. It was very quiet (you get used to the highway traffic sounds overnight- it's not bad). The facility is clean, new-appearing, and modern. Our TV was the biggest I've seen in a hotel room. The remote sucked though. You have to press hard and about 10 times before it selects anything. I really liked the little kitchen and sitting area. A full size sofa and little tables. There's a powder area outside the toilet. The staff were exceptionally friendly and helpful. There is a lovely dining room lady with glasses whose job is to clear the tables during breakfast. She always has a happy smile on her face and says good morning to everyone. She is something special! There was ample parking (underground and outdoor) when I was there but you're taking a chance if you're traveling in high season. The breakfast was a decent selection. 2 fruits, jello, traditional Mexican, salad, pastries and toast.. but every morning there was always at least one time that was wow. One day it was scalloped potatoes, one day it was a spaghetti in a perfectly seasoned light tomato sauce, one day it was stewed chicken with potatoes. It wasn't a huge buffet but it was healthy and delicious and I appreciated the tendercrisp steamed vegetables! There were 2 cappuccino machines but the regular coffee was very good as well. The kids enjoyed the rooftop pool. There were 3 sunbeds that had curtains.
Stayed 10 nights in Feb 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities
Very nice
Stayed 3 nights in Feb 2025

8/10 Good

Nir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home.

I felt our stay was above average. But our AC unit was a bit noisy and the room we were in wasn't soundproofed from outside sounds. Sometimes it sounds like someone was trying to open our door. Sucks if you're paranoid which we weren't. However, the kitchenette was a welcome surprise: there was a two burner electric stove, microwave, dishwasher and full size fridge. No ice machine but there was a tray available to use bottled water to make ice. All of the staff were immensely helpful and accomodating. ATM on site for MXN and USD was a massive plus! Breakfast was great. There was slight variety daily but ensure that you go before 9am it get crowded. Also, there is limited parking in the garage underneath the hotel. If you are a nightowl, will be parking in the parking lot and have to endure a decent walk to the lobby. We would stay again. The pros outweighs the cons.
Stayed 4 nights in Feb 2025

10/10 Excellent

enrique, guadalajara

Stayed 5 nights in Feb 2025

10/10 Excellent

Fatih

Stayed 7 nights in Feb 2025

8/10 Good

Richard, Orlando

Liked: Cleanliness, staff & service
Very comfortable beds. Good breakfast buffet until 10am daily. Too much traffic noise on the roadside rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome very reasonable price great hotel
Stayed 14 nights in Feb 2025

10/10 Excellent

YU HUA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great!
Stayed 8 nights in Feb 2025

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value for money!

Great Spot for us while visiting Ruins @ Tulum and Chichen Itzá. Great choice of Breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe! Cameras everywhere and a safe box in the room, I found this relaxing knowing you can leave and find everything where you left it. Parking! Great breakfast with attentive staff for that matter and for anything else. New and fresh modern everything feels good and smells good always clean. Whoever runs this place knows what they are doing. The service approach and care you’d get there doesn’t fall short from 5 stars hotels. If you want a nice comfortable place quiet top quality of material used in building this place, Everything looks great and feels great, I highly recommend.
Stayed 5 nights in Feb 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around with taxi or collectivo
Stayed 7 nights in Jan 2025

10/10 Excellent

Francisco

Stayed 2 nights in Feb 2025

8/10 Good

Claudia Consuelo Reyes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast every morning!
Stayed 6 nights in Jan 2025

8/10 Good

Mariève

Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrifc staff- wonderful room- needs more options for food inside the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing! Staff are super helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Dulce

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, very clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Stayed 1 night in Jan 2025

8/10 Good

Peter John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, with great staff.

We would give the hotel a 5/5 if the location was close for walking. We did walk to the closest mall, but found it tough carrying groceries etc. that far.
Stayed 28 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a very pleasant experience. The property was exceptionally quiet, providing a peaceful atmosphere for a relaxing stay. The rooms were spacious and equipped with full-service kitchens, which made it easy to prepare meals during my stay. Additionally, the availability of laundry facilities was a huge plus, especially for those who prefer to travel light. Breakfast each morning was warm and satisfying, offering a good start to the day. As someone who enjoys walking, I found that the 30-minute walk to Playa del Carmen was quite manageable, though it's worth noting that this is the only way to access the beach. Unfortunately, there isn’t a closer beach access, which would have been more convenient. While I wouldn't personally want to stay directly in Playa del Carmen due to the busy atmosphere and nightlife, the hotel's location worked well for me. The area around the hotel has a mall and grocery store nearby, making it easy to grab necessities. Taxis are readily available, and the MTS adventure brokers within the building are a great resource for planning excursions. While I would have preferred the beach to be a little closer or perhaps a walking trail through the nearby golf course, overall, my stay was enjoyable and met my needs. I would stay again.
Stayed 8 nights in Jan 2025