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Residence Inn by Marriott Playa del Carmen

3.5 star property
3.5-star golf hotel near Centro Maya Shopping Center

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor lounge chairs with white cushions and brown pillows, arranged under a pergola structure.
Property video
Studio, 2 Queen Beds, Garden View (Balcony)
An aerial view of a golf course with multiple ponds, winding paths, and lush greenery.
A modern kitchen with white subway tiles, wooden cabinets, and a buffet counter with various dishes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Centro Maya Shopping Center
    ‪13 min walk‬
  • Place, Playacar Golf Club
    ‪7 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and seating area.

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(68 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.6 out of 10
Excellent
(20 reviews)
  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(28 reviews)
  • Golf view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

A modern kitchen with wooden cabinets, a dining area with a table and bar stools, and a living area with a sofa and a small round table.

Suite, 2 Bedrooms, Golf View (Balcony)

9.2 out of 10
Wonderful
(19 reviews)
  • Golf view
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

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Holiday Inn Express & Suites Playa Del Carmen by IHG

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  • Pool
  • Breakfast included
  • Parking included
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9.0 out of 10, Wonderful, 1,001 reviews
The price is CA $124
CA $158 total
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About the area

Playa del Carmen

Playacar stay.With a stay at this Playacar hotel, you'll be within half a mile (1 km) of Centro Maya Shopping Center and 2 miles (3 km) of Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 miles (5 km).

What's nearby

  • Centro Maya Shopping Center - 13 min walk - 1.1 km
  • Quinta Avenida - 4 min drive - 3.5 km
  • Playa del Carmen Main Beach - 5 min drive - 3.9 km
  • Playacar Golf Club - 7 min drive - 2.1 km
  • Xcaret Eco Theme Park - 9 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪pepe’s food tequila - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Fogo de Janero - ‬4 min drive
  • ‪steakhouse riu tequila - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

3.5-star golf hotel near Centro Maya Shopping Center
Residence Inn by Marriott Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Playa del Carmen. The hotel can provide a complimentary grocery shopping service and wedding services. Self parking is free.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Continental breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Holiday Inn Express & Suites Playa Del Carmen by IHG
Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $124
CA $158 total
includes taxes & fees
Aug 4 - Aug 5
Holiday Inn Express & Suites Playa Del Carmen by IHG

Property amenities

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

How close is Residence Inn by Marriott Playa del Carmen to the airport?

Residence Inn by Marriott Playa del Carmen is 20.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on Jul 20, 2026 start from CA $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Playa del Carmen have an airport shuttle?

Residence Inn by Marriott Playa del Carmen offers a free airport shuttle, available from 7:00 AM to 10:00 PM on request.

How close is Residence Inn by Marriott Playa del Carmen to the beach?

This hotel is 2.1 mi (10-min drive) from Playa del Carmen Main Beach and 2.8 mi (9-min drive) from Mamitas Beach. Don't forget your sunscreen!

Does Residence Inn by Marriott Playa del Carmen offer free breakfast?

Residence Inn by Marriott Playa del Carmen offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Residence Inn by Marriott Playa del Carmen?

No, there is no casino at this hotel, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott Playa del Carmen?

This hotel offers free self parking.

Does Residence Inn by Marriott Playa del Carmen have a pool?

Residence Inn by Marriott Playa del Carmen features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Residence Inn by Marriott Playa del Carmen have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Playa del Carmen to downtown Playa del Carmen?

Residence Inn by Marriott Playa del Carmen is 2 mi away from Playa del Carmen.

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 812 out of 1101 reviews
Rating 8 - Good. 175 out of 1101 reviews
Rating 6 - Okay. 55 out of 1101 reviews
Rating 4 - Poor. 29 out of 1101 reviews
Rating 2 - Terrible. 30 out of 1101 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SUDEEP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!!! Very friendly staff and super clean rooms/common areas. Lot of choices for an amazing breakfast every single day…will come back again if we ever plan to stay in Playa Del Carmen/Tulum area.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Spent 10 days here and the entire staff was great!!
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness
Rooms were nice and spacious, excellent location , and the breakfast was a plus
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
very clean wonderful friendly helpful staff
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. The Roof Top a lovely place to watch the sunset. The breakfast was delicious.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice, Very Clean, Good Services...
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities
Very nice spacious and luxurious room. Friendly staff and great breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Osvaldo

Very clean rooms. They did rooms service every day. The staff was very kind and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, amenities
It was great hotel, front desk was so kind
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jean m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, beautiful rooftop pool , perfect and safe car parking. Front desk staff super helpful and Very polite. Chose this hotel because of its easy access by car. 10 minutes drive from Playa Fundadores, where the main action is. Perfect Hotel if you rent a car and explore By yourself the Mayan region. The Rooms are big and beautiful, we had a beautiful view on the golf course.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are great. Large, big kitchen area and great TV’s. United States programming. My room had a small balcony. Breakfast was okay. It’s a great place to stay in transit as it has an airport shuttle.
Stayed 1 night in Mar 2026
Verified

8/10 Good

George

Liked: Property conditions & facilities
Great room - nice size, room for everything we had and plenty of space for both of us.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

ling

Liked: Cleanliness, amenities, property conditions & facilities
good location
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and good breakfast with a pretty view on the rooftop. Wish they provided water in the rooms or had ample service to water since sometimes they ran out of bottle water that you can buy.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Anami Julian

Liked: Cleanliness, property conditions & facilities
The room was clean and it had a functional kitchen which helped me offset how brutally expensive downtown Playa del Carmen is. The garden view rooms are very quiet also which was a highlight for me.
Stayed 16 nights in Jan 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms full equipped. Pool at the roof. Very comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

nikhila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with family
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Deepu

Liked: Cleanliness, property conditions & facilities
Friendly staff, spacious room. Everything was as expected. Value for money
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
It was very clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Clean room and clean areas , staff gave beyond expectation of customer service
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
CLEAN, FRIENLY STAFF, EXELENT LOCATION, FREE TRANSPORT FROM AIRPORT TO HOTEL AND VS
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alex Gil

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms we stayed for more than 4 nights and had our rooms cleaned everyday. The staff was very helpful and friendly. The breakfast is very diverse and has lots of options . Very happy with this hotel , would stay here again!
Lobby
Rooftop Pool
Front Entrance
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Bernardo Gonsalez

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff on the lobby were friendly, and the best was the breakfast. Great variety greast testing andclean dinning area.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Te Chun

Liked: Cleanliness, staff & service, property conditions & facilities
The pool would have been amazing if the quality of the water was a little bit better.
Stayed 15 nights in Feb 2026

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