4.4 out of 5

"My wife and I stayed here prior to our cruise. The hotel is located in an older building. Most of the rooms are rather unique. Ours was a large roo ... " More

By a verified traveller on Tue 31 Oct 2017

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Hotel Description

4-star romantic hotel near Place Royale

City center stay

At this Old Quebec hotel, you'll be well placed to visit Old Port Quebec City and Quebec Cruise Terminal, both steps away. Place Royale and Quebec City Town Hall are also within half a mile (1 km).

Marina, dining

A marina, a 24-hour fitness center, and a restaurant are all featured at this boutique hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and laundry facilities and concierge services are also offered.

Free WiFi, kitchenettes

The 61 guestrooms feature kitchenettes with microwaves, as well as free WiFi and flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$207* Per night/room 25 Aug. - 26 Aug.

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room Jean-Talon in the Royal Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room Louis-Hebert in the Royal Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room Samuel-de-Champlain in the Royal Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Port Royal ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Port Royal

Everyone (15) Couples (1) Family (1)
5 out of 5
Deluxe Suite was just fine - the staff were very welcoming and pleasant

Posted by on 27 Jul. 2019

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Comment from Hotel Management

27 Jul. 2019 by Alejandro

Good morning Mr. / Mrs. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Port Royal Hôtel

4 out of 5

Posted by on 25 May 2019

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Comment from Hotel Management

26 May 2019 by Alejandro

Good morning Mr / Mrs, thanks so much for your comment and for your visit

4 out of 5
First hotel, I’ve encountered that didn’t provide bottle water in room or lobby. Suggest canister of fruit water to be available at all times in lobby and complement bottled water each day in room. When asked about water was told to get cup and water from sink faucet in lobby.

Posted by on 8 Aug. 2019

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Comment from Hotel Management

10 Aug. 2019 by John

Good morning Mr. / Mrs. Thank you for taking the time to share your experience at the Port-Royal Hotel, we sincerely regret to read that your stay wasn't up to your expectation, however, thank you to had let us know. Our sincere apologizes about didn't realized it during your stay. We are always available and willing to assist our guest, make them feel pampered in order to make them keep a good memory of Quebec City Port Royal Team

5 out of 5
Great location and very helpful and friendly staff.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Alejandro

Good morning Mr. / Mrs. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Port Royal Hôtel

5 out of 5

Posted by on 1 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by Alejandro

Good morning Mr / Mrs Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! Port Royal Hotel

1 out of 5
I had to cancel my trip and the customer service and support was very poor.

Posted by on 30 May 2019

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Comment from Hotel Management

30 May 2019 by Alejandro

Good afternoon Mr / Mrs, thanks for your comments and will be a pleasure to see the situation

4 out of 5
We purchased this hotel through a package deal with Travelocity. I was a little hesitant as the only pictures available were the professional ones, none from customers. Once we arrived from the airport, the front desk staff was super friendly. The check-in process was effortless and they provided suggestions on tours and restaurants. There were brochures available at the front desk as well. Originally, before we arrived, I exchanged many emails with two of the staff through the Travelocity app; they were very thorough and prompt when responding. The daytime staff were more knowledgeable about the area and tours; unfortunately, the night staff, not so much. Julie helped us book the two bus tours and she ensured it was charged correctly. The room itself was spacious and just amazing. There was a CD player that was play some sorta music when we first walked in. The kitchen/bar area included pots/pans, a coffeemaker, stove and microwave, etc. This definitely made it easier for us to stock up on pastries and heat them. The fridge was too cold and turned the water to ice though. The bed was comfortable and sheets were clean. The TV only had a few English channel, so we we played TLC every night. The bathroom had some sort of awful moldy/mildew smell. I couldn't figure out if it was the shower curtain or the cloth they use for cleaning. Another thing I noticed was there were a lot of randomly placed lights, but there wasn't enough central lighting. The hotel is located very c

Posted by on 26 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by Agnes Marsoin - Manager

We thank you for taking the time to share your comments and impressions from your stay at the Port Royal Hotel. All your comments and suggestions are very important to us and help us to always improve. We hope to have the privilege to welcome you again during your next stay in Quebec City Best regards

5 out of 5
This hotel is located in the heart of Old City Quebec. It was near all attractions and restaurants.

Posted by , from Hollidaysburg PA on 15 Aug. 2018

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Comment from Hotel Management

16 Aug. 2018 by Maxence

Dear Cansy, Thank you for taking the time to share your experience at the Port-Royal Hotel, thank you again for your kind words and the excellent grade that you gave us. We are pleased to read that you fully enjoyed your stay in Quebec City! We hope having the chance to welcome you again in a near future! Warm regards, Maxence

5 out of 5

Excellent location and Accommodations

My wife and I stayed here prior to our cruise. The hotel is located in an older building. Most of the rooms are rather unique. Ours was a large room with a small kitchen, fridge, microwave, Kerig coffee machine, sink and dishes and a queen bed. The room was very nice, the bed was excellent. The only minor drawback was noise from the street below as we had the window open. We will definitely stay here if we return to Quebec City. The front desk staff was very helpful and booked a sight seeing trip for us.

Posted by on 31 Oct. 2017

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5 out of 5

Wintry respite

Escaping to a wintry climate proved to be a valuable R&R, despite the snow and ice. The Port Royal offered us a welcoming, highly accommodating staff; a spotless, warm and comfortable room; and a superb location for sightseeing. Only one suggestion - the pub staff for the continental breakfast might want to remember to use heating devices under the hot plates: cold eggs, bacon. Why not fresh baguettes and Canadian butter?

Posted by , from NYC, NY on 27 Jan. 2017

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Comment from Hotel Management

31 Jan. 2017 by Agnès Marsoin - Manager

Dear Eliz Thank you for your comments which help us to always improve. Please be assured that your comments will be taken into account by management We hope to have the pleasure of welcoming you again during your next stay in quebec Best regards

Property Features

Hotel Port Royal offers its guests a marina and a 24-hour fitness center. There's a restaurant on site. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 161 square feet (15 square meters). A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Port Royal. For a fee, parking is available. This 4-star Quebec hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Dining venue
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Quebec, QC (YQB-Jean Lesage Intl.) (15.7 km / 9.8 mi)
  • Train station: Quebec Palace Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Port Royal offers 61 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Louise Taverne Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 18.5 for adults and CAD 15.5 for children (approximately)
  • Self parking fee: CAD 25 per day
  • Valet parking fee: CAD 25 per day (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Port-Royal
  • Le Port-Royal
  • Le Port-Royal Hotel
  • Le Port-Royal Hotel Quebec
  • Le Port-Royal Quebec
  • Hotel Port-Royal Quebec City
  • Le Port-Royal Quebec/Quebec City
  • Hotel Port Royal Quebec
  • Hotel Port Royal
  • Port Royal Quebec
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.