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"The rooms are very small. The furniture was dirty. The floors are not that clean. Thank goodness I had footies. The windows were dirty. The A/C unit d ... " More

By a verified traveller on Mon 17 Oct 2016

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Hotel Description

Hotel near University of Rochester in Rochester

Near the airport

Within 3 miles (5 km) of this hotel, you'll find University of Rochester and Strong Memorial Hospital. Genesee Valley Park and Diplomat Banquet Center are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A computer station and a safe deposit box are also provided.

Free WiFi, LCD TVs

The 59 guestrooms offer LCD TVs with satellite channels, along with free WiFi and free weekday newspapers.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Extended Parking Avail w/ Surcharge)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$100* Per night/room 20 Jan. - 21 Jan.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Extended Parking Avail w/ Surcharge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed, Non Smoking, Refrigerator (Extended Parking Avail w/ Surcharge)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Extended Parking Avail w/ Surcharge)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds (Extended Parking Avail w/ Surcharge)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Best Western The Inn At Rochester Airport ratings based on 28 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western The Inn At Rochester Airport

Everyone (12) Business (2) Couples (2) Family (6)
5 out of 5

Posted by on 12 May 2019

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1 out of 5
This place was dirty, over priced dump. The only redeeming quality is the proximity to the Rochester Airport

Posted by , from Chicago on 24 Oct. 2019

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5 out of 5
Clean room, a lot of parking and easy access to the airport.

Posted by on 18 Oct. 2019

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5 out of 5
Fast and easy check in. The shuttle was prompt also. I was only here to sleep for 6 hours so didnt use amenities.

Posted by on 12 Sep. 2019

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5 out of 5

Posted by on 23 Aug. 2019

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4 out of 5
Room was a little small Not enough room to put luggage

Posted by on 9 Aug. 2019

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5 out of 5
There was a slight mustiness and which was nothing - it was a lovely hotel and the most comfortable beds !! It was extremely clean and the staff at night was so nice.

Posted by on 2 Aug. 2019

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5 out of 5
Enjoyed the facility. Nice employees. Close to airport. All night shuttle service was nice.

Posted by on 19 Jul. 2019

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4 out of 5

Posted by on 26 May 2019

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5 out of 5

Posted by on 30 Apr. 2019

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About the Best Western The Inn At Rochester Airport

Location 395 Buell Road, Rochester, NY 14624

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Best Western The Inn At Rochester Airport also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Rochester hotel is smoke free.

  • 59 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Airport: Rochester, NY (ROC-Greater Rochester Intl.) (1.2 km / 0.8 mi)
  • Train station: Rochester Station (9.5 km / 5.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western The Inn At Rochester Airport offers 59 air-conditioned accommodations with complimentary weekday newspapers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations. This Rochester hotel provides complimentary wireless Internet access.

  • LCD television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Weekday newspapers (free)
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector in each accommodation.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inn Rochester Airport
  • Best Western Rochester Airport
  • The At Rochester Rochester
  • Best Western The Inn At Rochester Airport Hotel
  • Best Western The Inn At Rochester Airport Rochester
  • Best Western The Inn At Rochester Airport Hotel Rochester

You should know

  • Best Western The Inn At Rochester Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.