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Best Western The Inn At Rochester Airport

2.5 star property
Hotel near University of Rochester in Rochester

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking available
  • Air conditioning

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • University of Rochester
    ‪3 min drive‬
  • Strong Memorial Hospital
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About the area

Rochester

Close to airport.Within 3 miles (5 km) of this Rochester hotel, you'll find University of Rochester and Genesee Valley Park. Genesee River and Strong Memorial Hospital are also within 3 miles (5 km).

What's nearby

  • University of Rochester - 3 min drive - 4.0 km
  • Strong Memorial Hospital - 4 min drive - 4.4 km
  • Blue Cross Arena - 6 min drive - 6.2 km
  • Strong - 7 min drive - 6.9 km
  • Rochester Institute of Technology - 8 min drive - 8.9 km

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬18 min walk
  • ‪Burger King - ‬19 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Best Western The Inn At Rochester Airport

Hotel near University of Rochester in Rochester
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1019 reviews
Rating 8 - Good. 298 out of 1019 reviews
Rating 6 - Okay. 170 out of 1019 reviews
Rating 4 - Poor. 90 out of 1019 reviews
Rating 2 - Terrible. 75 out of 1019 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The shuttle driver was very prompt and friendly. The room was clean and the bed was comfortabl
Stayed 1 night in Jun 2025

6/10 Okay

Andrea, Saint Helena

Business traveller
Disliked: Amenities, property conditions & facilities
Nice people but very run-down and bathroom corners, etc. dirty, dusty.
Stayed 1 night in Jun 2025

8/10 Good

Sheila

Stayed 1 night in May 2025

8/10 Good

Kevin

Stayed 1 night in May 2025

8/10 Good

tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

6/10 Okay

Starr

It was ok
Stayed 1 night in May 2025

10/10 Excellent

Tory

Stayed 1 night in May 2025

8/10 Good

Wade

Travelled with family
Liked: Cleanliness, room comfort
Good location next to airport. Okay value for the price of the stay.
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very clean and updated. Very close to the airport also. The desk manager was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Goood servuce
Stayed 1 night in May 2025

6/10 Okay

Stanley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Place is pretty run down and dated

Place is pretty run down. Bathrooms are dirty.
Stayed 1 night in May 2025

8/10 Good

Wayne, Kamloops

Travelled with partner
Liked: Amenities
Close to airport
Stayed 1 night in May 2025

10/10 Excellent

Pansy

Stayed 1 night in May 2025

10/10 Excellent

Kushal

Stayed 1 night in May 2025

8/10 Good

Erica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just for a quick overnight. Had to be up for an early AM flight. Staff was very friendly and helpful. Room was clean and bed was comfortable. My only reason for 4 stars is when I went to take a much needed shower there was no hot water,not even warm enough to jump in and out real quick. Beyond that the shuttle service was super convenient and they were ready as soon as we got to the front desk. I would stay again if need be.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Survey

Great place ,nice and very clean
Stayed 1 night in May 2025

10/10 Excellent

Jovan

Liked: Cleanliness
Stayed 5 nights in May 2025

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
Surprisingly one of the best stays EVER! I was only there for the night and I was very relaxed and felt safe. Staff were very pleasant and helpful!
Stayed 1 night in May 2025

8/10 Good

robert

Stayed 2 nights in May 2025

6/10 Okay

Lana

Stayed 1 night in May 2025

10/10 Excellent

Bhaskar

Liked: Cleanliness, staff & service
The property is currently under renovation. Excellent staff and services—I would like to mention the hotel's GM, Shri. Shri ensured that any issues were followed up on and addressed to the guest's satisfaction. We will stay when we visit Rochester in the future.
Stayed 1 night in May 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Convenient location with helpful staff
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Helen

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in May 2025