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Best Western The Inn At Rochester Airport

2.5 star property
Hotel near University of Rochester in Rochester

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking available
  • Air conditioning

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Strong Memorial Hospital
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪8 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the area

Rochester

Close to airport.Within 3 miles (5 km) of this Rochester hotel, you'll find University of Rochester and Genesee Valley Park. Genesee River and Strong Memorial Hospital are also within 3 miles (5 km).

What's nearby

  • University of Rochester - 4 min drive - 4.0 km
  • Strong Memorial Hospital - 4 min drive - 4.4 km
  • Blue Cross Arena - 6 min drive - 6.2 km
  • Strong - 7 min drive - 6.9 km
  • Rochester Institute of Technology - 8 min drive - 8.9 km

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬19 min walk
  • ‪KFC - ‬18 min walk
  • ‪El Latino Restaurant - ‬16 min walk
  • ‪The Blue Zone - ‬7 min walk

About this property

Best Western The Inn At Rochester Airport

Hotel near University of Rochester in Rochester
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Best Western Rochester Marketplace Inn
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,000 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Reviews

Best Western The Inn At Rochester Airport Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 401 out of 1032 reviews
Rating 8 - Good. 292 out of 1032 reviews
Rating 6 - Okay. 173 out of 1032 reviews
Rating 4 - Poor. 91 out of 1032 reviews
Rating 2 - Terrible. 75 out of 1032 reviews

Reviews

2/10 Terrible

Helmut

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Ok for one night
Stayed 2 nights in Sep 2025

10/10 Excellent

Carl, Morrow

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joaquin

Stayed 2 nights in Jul 2025

8/10 Good

Monica

Travelled with family
We talked to a large group of motorcyclists from S Maryland who were traveling together. Our room was small, the bed was comfortable. We had an emergency and thankfulo for extra time to check out.
Stayed 1 night in Jul 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and close to airport
Stayed 1 night in Jul 2025

2/10 Terrible

Viral, Fort Lauderdale

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst Best Western hotel we have ever stayed in. Breakfast was served in dollar store paper plates and plastic forks. There were no ripe bananas, nor any other fruits. Not up to Best Western standards at all.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Very mid
Stayed 1 night in Jul 2025

4/10 Poor

Barbara

This place is in need of repair and a good cleaning. Only one place to eat within walking distance.
Stayed 1 night in Jul 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel and will never book here again
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

one night only

The hotel room is older and needs updating. Sheets felt itchy. Location is right across the airport so you hear the planes all the time (my fault). I often stay at Best Westerns, this one did not meet my expectations
Stayed 1 night in Jun 2025

4/10 Poor

Sarah

Stayed 3 nights in Jun 2025

4/10 Poor

Starr

Disliked: Cleanliness, amenities, property conditions & facilities
Garbage cans full to the max and had an odor my bathroom was not cleaned properly
Stayed 1 night in Jul 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! I liked it
Stayed 1 night in Jul 2025

2/10 Terrible

byong, flushing

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3 pm should be in the room waited 45 minutes check in !!
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Disliked: Property conditions & facilities
Bed bugs
Stayed 1 night in Jun 2025

6/10 Okay

Angus

Stayed 1 night in Jun 2025

2/10 Terrible

Jill

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst! Filthy. Smelly. Disgusting. Never never again. Only merit is that it is across from the airport which is why we chose this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort

Was ok for one night

The hotel looked nice and updated, but there were various odors in the hallways and our room that made it less attractive. One of the vending machines was damaged and covered with newspaper, and the stairway from the second floor down to the dining area had alot of debris. This was soon after college graduation, so maybe that was part of it. The breakfast was ok. The eggs were powdered, and the bacon was precooked. But good waffles and cereal and other normal items. Lots of parking and very close to airport with a shuttle. note: the beds are possibly not quite standard sizes.
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Stayed 1 night in Jun 2025

4/10 Poor

Brandy

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay totally met our needs

Check-in was friendly and quick. The rokm was clean, quiet and comfortable. The breakfast was adequate but nothing special. The van shuttle service to and from the airport was very efficient as the hotel is right across the street from the airport.
Stayed 1 night in Jun 2025

8/10 Good

George

Stayed 1 night in Jun 2025

4/10 Poor

Peg

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not wonderful, I'm afraid.

The shower curtain had brown stains. Blood stains behind the toilet on the wall. Toilet seat wouldn't stay secure and I asked to have it looked at, but no one ever did. I had to try to tighten the bolts underneath. It wouldn't stay. I'm 77 years old and it wasn't easy. Weird smell in the elevator area. Bed was very hard and we had trouble sleeping. Some of the desk attendants were difficult to understand. Vending machines were not working.
Stayed 2 nights in Jun 2025