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The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4.0 star property
Art Deco hotel near University of Rochester

Choose dates to view prices

Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Garden
Egyptian cotton sheets, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine
Reception
Reviews
8.6

Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Parking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Check out the area

Map
550 East Ave, Rochester, NY, 14607
  • Popular LocationRochester Museum and Science Center3 min walk
  • Popular LocationPark Avenue5 min walk
  • Popular LocationStrong16 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Living area

Deluxe Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Multiple Beds, Balcony

  • 37 sq m
  • Sleeps 6
  • 2 King Beds

Similar properties

Front of property
Woodcliff Hotel and Spa
Pool
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (1004)
The price is CA $368
per night
CA $434 total
includes taxes & fees
25 May - 26 May
Woodcliff Hotel and Spa

About the area

Rochester

Heart of Rochester.A stay at this Downtown Rochester hotel places you steps from Rochester Museum and Science Center and within a 5-minute walk of Strasenburgh Planetarium. Park Avenue and ARTWalk are also within half a mile (1 km).

What's nearby

  • Rochester Museum and Science Center - 3 min walk
  • Park Avenue - 5 min walk
  • Eastman School of Music - 15 min walk
  • Strong - 16 min walk
  • Rochester Riverside Convention Center - 2 min drive

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ROAM Cafe - 8 min walk
  • Bachelor Forum - 7 min walk
  • Filgers East End - 6 min walk
  • The Red Fern - 9 min walk
  • Melo Coffee & Kitchen - 8 min walk

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Art Deco hotel near University of Rochester
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 6100 square feet (567 square meters) and includes conference space. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton. Self parking is free.

  • 1 building
  • 155 guestrooms or units
  • 9 levels
  • 6100 sq ft of conference space
  • 567 sq m of conference space
  • Built in 1978
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers 155 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 5-40 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 395 out of 707 reviews" "
Rating 8 - Good. 176 out of 707 reviews" "
Rating 6 - Okay. 77 out of 707 reviews" "
Rating 4 - Poor. 39 out of 707 reviews" "
Rating 2 - Terrible. 20 out of 707 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived in the area around the Strathallan for about 15 years, so it's nice to be able to stay in my old neighborhood when I visit Rochester. This is a great home base. It was quiet, clean, and the staff was excellent. I also loved that my room had a private balcony.
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Dec 2023

6/10 Okay

E

Liked: Property conditions & facilities
Disliked: Cleanliness
I only come for the balcony. Otherwise the hotel has fallen ALL THE WAY off and is grossly overpriced for the deterioration that's taking place. Furniture old and dirty, walls with tape to cover scuffs and paint chips, walls and drapes dirty and stained, dusty, room smelled stuffy, etc. I checked in on Wednesday night. Dude was rude. Thursday night dude was nice..
Stayed 1 night in Dec 2023

6/10 Okay

Kameelah

Business traveller
Fine
Fine stay for overnight work trip. No frills.
Stayed 1 night in Nov 2023

10/10 Excellent

don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Spyridon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful one night stay. Very clean, great staff.
Stayed 1 night in Dec 2023

6/10 Okay

Venetia

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall ok…was disappointed they got rid of the pool and expanded their gym. They only mentioned the expanded gym, but not the pool being gone. Kinda messed up our stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic location! The neighborhood was so beautiful. Convenient walk to many destinations, such as the art museum and theater for a concert. Excellent dining nearby, as well. Highly recommended! We will stay here again.
Stayed 1 night in Oct 2023