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Best Western Capistrano Inn

2.5 star property
Hotel near Mission San Juan Capistrano in San Juan Capistrano

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Photo gallery for Best Western Capistrano Inn

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Free daily full breakfast
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Place, Historic Town Center Park
    ‪7 min walk‬
  • Place, Mission San Juan Capistrano
    ‪8 min walk‬
  • Place, Los Rios Historic District
    ‪2 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

2 Double Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet, Microwave and Refrigerator, Coffee Maker, Iron, Hairdryer

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Mobility Accessible Pet Friendly 2 Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible Pet Friendly Queen Room with Bathtub

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Pet Friendly Room, Balcony, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 4

About the area

San Juan Capistrano

Downtown stay.A stay at this Downtown hotel places you within half a mile (1 km) of Mission San Juan Capistrano and 3 miles (5 km) of The Coach House. Doheny State Beach and Dana Point Harbor are also within 6 miles (10 km).

What's nearby

  • Historic Town Center Park - 7 min walk - 0.6 km
  • Mission San Juan Capistrano - 8 min walk - 0.8 km
  • Rancho Capistrano Winery - 8 min walk - 0.8 km
  • San Juan Hills Golf Club - 1 min drive - 0.8 km
  • Los Rios Historic District - 2 min drive - 2.6 km

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Ysidora Restaurant & Lounge - ‬7 min walk
  • ‪Del Taco - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel near Mission San Juan Capistrano in San Juan Capistrano
Best Western Capistrano Inn offers its guests an outdoor pool and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • No smoking on site
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Exterior
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  • Air conditioning
  • Laundry
4.0 out of 5, Very good, 501 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 420 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 85 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was good value for the price. Free plentiful parking, great free buffet breakfast with a large variety to choose from. Room was clean and bed comfortable.
Stayed 1 night in Dec 2025

8/10 Good

laura

Stayed 2 nights in Oct 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were very nice but the area right outside our room was under construction so it was very loud.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gipsy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and the beds were very comfortable. The staff was very nice.
Stayed 1 night in Oct 2025

2/10 Terrible

Roger

Disliked: Cleanliness, property conditions & facilities
The rooms are dated hallways dirty bathroom dirty gross
Stayed 1 night in Oct 2025

6/10 Okay

Irma

Travelled with partner
Disliked: Amenities
Underconsruction
Stayed 1 night in Oct 2025

10/10 Excellent

Glenda

Liked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Jeff

Stayed 1 night in Oct 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2025

6/10 Okay

Miguel

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 4 nights in Oct 2025

10/10 Excellent

Malia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Oct 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Room climate needs improvement--curtains blew out, stopping the heat; heat blew cold at night. Breakfast was very good; had good yogurt, scrambled eggs; overall staff was very good, helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Stayed 1 night in Oct 2025

10/10 Excellent

Leif

The hotel is fine
Stayed 1 night in Oct 2025

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. The room was clean and quiet. The front staff I encountered were super friendly and inviting. I love that the room had a little back patio, only thing missing were a couple chairs to sit outside and enjoy the perfect OC weather in. I would absolutely stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mukhtiar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Mukhtiar

Stayed 2 nights in Oct 2025

4/10 Poor

Lillian, Los Angeles

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stairs to back units dirty, as was rear parking area. Front side was more pleasant. Shower amenities ill-placed on wall. No hooks in in bathroom and no towel rack near bathroom sink. Otherwise room freshly remodeled.
Stayed 1 night in Oct 2025

6/10 Okay

DONNA

Stayed 1 night in Oct 2025

4/10 Poor

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No views - all rooms look out to either alleys or freeways. Noisy, not safe. Older rooms. Bad plumbing. Would not recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Clean room. We were in the back. The freeway was a bit noisy. But it is a great location.
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flew in Friday evening to catch the window only front desk service after 10p (understandable). Front desk was sweet and friendly- appreciated that personality. The facility is clean and remote—it’s on the corner of a freeway exit and closest convenience is the gas station across the street. The room is large and spacious for two. Dated facility but it has its charm in a sunny and close to coastal area. Will stay here again on our next visit Pros -facility is old but has a beach sunny charm - staff is sweet and accommodating - remote but close enough to Dana Point and other sights Cons would probably be: - single waffle machine for breakfast- had one customer prep 2 waffles which is at 2:30m each so they were inconsiderate of others waiting. - no accessible vending machine after hours and the office machine ends at 10p so we are advised to go across the gas station
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Stayed 2 nights in Sep 2025