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Best Western Capistrano Inn

2.5 star property
Hotel near Mission San Juan Capistrano in San Juan Capistrano

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Photo gallery for Best Western Capistrano Inn

Exterior
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Desk, laptop workspace, iron/ironing board, free WiFi
Free daily full breakfast
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Place, Mission San Juan Capistrano
    ‪8 min walk‬
  • Place, San Juan Hills Golf Club
    ‪12 min walk‬
  • Place, Los Rios Historic District
    ‪2 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

2 Double Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet, Microwave and Refrigerator, Coffee Maker, Iron, Hairdryer

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Mobility Accessible Pet Friendly 2 Queen Room with Bathtub

  • Sleeps 4

View all photos for Mobility Accessible Pet Friendly Queen Room with Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Mobility Accessible Pet Friendly Queen Room with Bathtub

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Pet Friendly Room, Balcony, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 4

About the area

San Juan Capistrano

Downtown stay.A stay at this Downtown hotel places you within half a mile (1 km) of Mission San Juan Capistrano and 3 miles (5 km) of The Coach House. Doheny State Beach and Dana Point Harbor are also within 6 miles (10 km).

What's nearby

  • Historic Town Center Park - 7 min walk - 0.6 km
  • Mission San Juan Capistrano - 8 min walk - 0.8 km
  • Rancho Capistrano Winery - 8 min walk - 0.8 km
  • Regency Theatres San Juan Capistrano - 8 min walk - 0.8 km
  • San Juan Hills Golf Club - 12 min walk - 1.0 km

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Bravos California Fresh - ‬6 min walk

About this property

Best Western Capistrano Inn

Hotel near Mission San Juan Capistrano in San Juan Capistrano
Best Western Capistrano Inn offers its guests an outdoor pool and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • No smoking on site
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Exterior
Best Western Plus Marina Shores Hotel
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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,005 reviews
The price is CA $166
CA $185 total
includes taxes & fees
Apr 19 - Apr 20
Best Western Plus Marina Shores Hotel

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 177 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 83 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

April

C
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
The staff was great!! The room was clean, bed was comfy but the shower needed work. The breakfast was well stocked by staff but food needs improvement. There were many choices so we didn’t go hungry
Stayed 1 night in Dec 2025

8/10 Good

KEHSHIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025

6/10 Okay

Heather, Riverside

Travelled with family
Disliked: Property conditions & facilities
Staff were very courteous and price was moderate for a very high priced area. Breakfast was good, wifi free and streaming tv options were available. Bed was comfortable, except for plastic mattress protector that made me sweat. Shopping and fast food nearby. All positives. But this property is so worn out, with peeling furniture, damaged blinds, lack of plugs, damaged woodwork and scarred paint. It is sadly in need of updates and refreshed. It’s so dilapidated that it’s hard to feel that the room is clean. Housekeeping was limited and spotty service - 2 days no one showed up at all, therefore overflowing wastebaskets and no coffee replacement. It’s a primo location, but not a primo experience.
Stayed 8 nights in Dec 2025

10/10 Excellent

Tyler

Stayed 1 night in Dec 2025

4/10 Poor

OSCAR, DOWNEY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you’re staying facing the freeway stay away or change rooms . Freeway to loud. Also. We also notice I could hear every time someone shower or used the bathroom . The plumbing .
Stayed 1 night in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was comfy and the breakfast was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was good value for the price. Free plentiful parking, great free buffet breakfast with a large variety to choose from. Room was clean and bed comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

gisell

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Nice staff. Quiet and comfortable. Loved that it was walking distances from everything. Well if you're used to walking, it's about a 5 minute walk to downtown
Stayed 2 nights in Dec 2025

8/10 Good

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Affordable, clean and free breakfast. What more can you ask for?!
Stayed 1 night in Dec 2025

10/10 Excellent

Donte

Stayed 1 night in Dec 2025

10/10 Excellent

John, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Good room - simple checkin - decent price
Stayed 1 night in Dec 2025

10/10 Excellent

Mathew

Stayed 1 night in Dec 2025

2/10 Terrible

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
It was the room I belive it was suppose to be two queens but they were fulls. Im 5'6 I barely fit on the bed.
Stayed 2 nights in Dec 2025

10/10 Excellent

lewis

Stayed 1 night in Dec 2025

10/10 Excellent

YUZHANG

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and quiet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room great staff nice breakfast easy parking
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newly remodeled rooms. Great location for freeway access. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

stacy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room as clean. Staff was very friendly and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

4/10 Poor

Crespin

Travelled with family
Liked: Amenities
Very uncomfortable experience while we were in the hot tub. Two white trucks pulled up in the parking lot on other side of fence. They got out, looked around, other activity we tried not to make a big deal over, bit it felt very uncomfortable and made us very nervous.
Stayed 1 night in Dec 2025

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, amenities
clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Mario J., Menifee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean! Wonderful staff.
Stayed 1 night in Dec 2025