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Hyatt House San Juan

3.5 star property
3.5-star hotel near Distrito T-Mobile

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Photo gallery for Hyatt House San Juan

Outdoor pool
Suite, 1 Bedroom, Bay View (San Juan)
Exterior
Terrace/patio
Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪7 min walk‬
  • Place, Pan American Pier
    ‪9 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for One Bedroom King Suite

One Bedroom King Suite

One Bedroom King Suite

8.6 out of 10
Excellent
(17 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King

Studio Suite King

9.2 out of 10
Wonderful
(27 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guestroom King View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Private kitchenette

Studio Suite, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower, Bay View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Roll-in Shower (view)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Accessible Bathtub, Bay View

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Bathtub, Bay View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Juan

Santurce stay.Within a 10-minute walk of this Santurce hotel, you'll find Distrito T-Mobile and Pan American Pier. Also, Puerto Rico Convention Center is within half a mile (1 km) and Escambron Beach is within 2 miles (3 km).

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 7 min walk - 0.6 km
  • Pan American Pier - 9 min walk - 0.8 km
  • Condado Beach - 15 min walk - 1.3 km
  • Escambron Beach - 17 min walk - 1.5 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Denko Asian Eatery - ‬6 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪Pudge’s Pizza - ‬6 min walk
  • ‪Patria Yards - ‬4 min walk

About this property

Hyatt House San Juan

3.5-star hotel near Distrito T-Mobile
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and a beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Room, Multiple Beds, Pool View | View from room
Hyatt Place San Juan
  • Pool
  • Pet-friendly
  • Waterslide
  • Free WiFi
4.5 out of 5, Wonderful, 1,359 reviews
The price is CA $251
CA $342 total
includes taxes & fees
Oct 28 - Oct 29
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Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1018 reviews
Rating 8 - Good. 182 out of 1018 reviews
Rating 6 - Okay. 68 out of 1018 reviews
Rating 4 - Poor. 28 out of 1018 reviews
Rating 2 - Terrible. 37 out of 1018 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, but there is a moisture smell booking again
Stayed 4 nights in Jan 2024

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Zulmaree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience and the staff all were very helpful and friendly. One note their washer and drying are not the best and they only have 1 laundry room with 3 unit each for the whole hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

Yamaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Willetta

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
There's construction across the street and it starts with the banging around 6 am daily. Don't know how long it will be going on. The TMobile District is within walking distance and offers many food, drinks, and dancing options. The breakfast was great, the restaurant and drinks were good and quick. Overall, i enjoyed my stay and would come again! There's a pool table and games. The pool is outside and has beautiful blue lights. It also has a shuttle to different locations in the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Raidilkys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio de experiencias, limpio, tranquilo y acceso a todo
Stayed 5 nights in Jul 2025

10/10 Excellent

Cenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and accommodating!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Cyd Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carlos Burgos

Stayed 2 nights in Jul 2025

8/10 Good

Carlos

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Beatriz, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Love the room layout.
Stayed 1 night in Jul 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved the breakfast and the shuttle service. All the staff was super friendly and welcoming.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donna

The amenities was excellent. Entertainment and restaurants were in walking distance. No need to have a car. Highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

Sherkhoya

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room/hotel, pleasant staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Hyatt House in Puerto Rico! The location is perfect, it’s close to everything, and the included shuttle made getting around super easy and convenient. The staff were incredibly friendly, helpful, and very accommodating throughout my stay, which made the experience even better. Breakfast being included was also a big plus, a nice variety to start the day. I’d definitely recommend this hotel and would happily stay here again!
Stayed 4 nights in Jul 2025

8/10 Good

Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline, Caguas

Stayed 1 night in Jul 2025

10/10 Excellent

Idalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly ! Our chef was accommodating to our dietary needs. Overall good location and hotel was clean. Shuttle to beach was also a good thing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Larry

Stayed 4 nights in Jul 2025

10/10 Excellent

Blas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Breakfast was really good. Super close to the Tmobile District (movies, live music, dining). Long Horn and Olive Garden are steps away. I gave it 4 stars, because they gave us the room 20 mins after checking in. Aside from that, it was a great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities
Exelent service by the staff. Their customer service was out standing.
Stayed 2 nights in Jul 2025