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Hyatt House San Juan

3.5 star property
3.5-star hotel near Distrito T-Mobile

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Photo gallery for Hyatt House San Juan

Outdoor pool
Terrace/patio
Suite, 1 Bedroom, Bay View (San Juan)
Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Distrito T-Mobile
    ‪5 min walk‬
  • Puerto Rico Convention Center
    ‪7 min walk‬
  • Pan American Pier
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King

Studio Suite King

9.0 out of 10
Wonderful
(20 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.8 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

One Bedroom King Suite

One Bedroom King Suite

8.6 out of 10
Excellent
(15 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Guestroom King View

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed)

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Santurce stay.Within a 10-minute walk of this Santurce hotel, you'll find Distrito T-Mobile and Pan American Pier. Also, Puerto Rico Convention Center is within half a mile (1 km) and Escambron Beach is within 2 miles (3 km).

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 7 min walk - 0.6 km
  • Pan American Pier - 9 min walk - 0.8 km
  • Condado Beach - 15 min walk - 1.3 km
  • Escambron Beach - 17 min walk - 1.5 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬7 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪La Central by Mario Pagan - ‬7 min walk
  • ‪Pudge’s Pizza - ‬6 min walk

About this property

Hyatt House San Juan

3.5-star hotel near Distrito T-Mobile
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and a beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Room, Multiple Beds, Pool View | View from room

Hyatt Place San Juan

  • Pool
  • Pet-friendly
  • Waterslide
  • Free WiFi
4.5 out of 5, Wonderful, 1,118 reviews
The price is CA $229
CA $312 total
includes taxes & fees
Jun 29 - Jun 30
Hyatt Place San Juan

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 75 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1004 reviews
Rating 8 - Good. 186 out of 1004 reviews
Rating 6 - Okay. 69 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, and the room was spacious and clean. The hotel has central A/C which is incredibly effective and necessary for Puerto Rico. Shuttle service to the beach and old San Juan is very convenient, and the building is in a great location. Overall, I would 100% stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean, modern hotel near cruise ports. Lots of walkable dining options. Very pretty pool area. Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Evie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a good location
Stayed 1 night in Nov 2024

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, and walkable to TMobile District and other areas.
Stayed 1 night in Mar 2025

10/10 Excellent

JOSEPH, MORENO VALLEY

Stayed 2 nights in Mar 2025

10/10 Excellent

David Peter, Demarest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient shuttle to Old Town. Good breakfast. Staff were great!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Every thing was close by and clean
Stayed 7 nights in Feb 2025

10/10 Excellent

Paulene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating staff. We were able to check bags after checkout and tour Old San Juan using their shuttle for drop off. Suites are nice and well appointed.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, son and I spent the night prior to our cruise the next day. Property was clean and located very conveniently to restaurants. Staff were friendly and assisted us with finding transportation to cruise port.
Stayed 1 night in Feb 2025

10/10 Excellent

Heridel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service oriented , good location, shuttle service excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an issue upon check-in and the night manager was incredibly helpful. The next day a new room was prepared for us and the day staff took extra care to make sure we were happy. The staff was consistently kind and friendly during our week there. The free shutttle bus was great. We loved being able to see Old San Juan. The shuttle also stopped at a swimming beach that was lovely. The pool is small, but clean with ample chairs and towels. The free breakfast had many options, including made-to-order omelets. We highly recommend this hotel. Thanks for a great stay!
Stayed 7 nights in Feb 2025

6/10 Okay

Madeline

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Abigail

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled musky and humid. Unable to sleep and would cause my daughter to wake up with a cough and nausea. Asked to have room changed but hotel was booked. Never followed up with me to see availability for a new room, we had to continuously push for a change.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jackie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 7 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and we’ll maintained property.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad to find this property. It is neat, near - walking distance to Centro de Convenciones were we attended a concert. Excellent location, facilities well maintained, great breakfast. Personnel with great customer service. Definitively my husband and I, are coming back.
Stayed 1 night in Feb 2025

6/10 Okay

Shawnique

Travelled with family
Liked: Staff & service
The hotel is close to recreational activities and dining options. The hotel also provides a shuttle bus to old San Juan, the beach and districo mobile
Stayed 4 nights in Feb 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern. Pool area is nice and quiet and comfortable place to sit and read. If you enjoy walking, the hotel is walking distance (30 minutes) to Condado beach AND Old San Juan. Breakfast buffet was very good with omlets made to order. The lobby was TOO cold at times. Gym was not impressive, though it had cardio machines. The staff was very friendly and helpful. Rooms and bathrooms were very comfortable. Would stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Property conditions & facilities
Will stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We love staying here. Our room this time needed a lot of repairs. Shower head broken, the digital alarm clock was counting like a timer, and the latch mechanism on the door was missing a screw. The 5 ladies At the front desk did not obviously care as i stood there looking at them while they talked amongst themselves for about 5 mins before sliding my key at them to check out. The best person we have met thw last 2 stays was the very nice man who works afternoons/evenings for check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila, Overland Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean modern hotel.
Stayed 1 night in Feb 2025