‼️‼️STAY HERE AT YOUR OWN RISK ‼️‼️
I stayed at the Pelican Potel from February 8 to 11, and it was an extremely disappointing experience. Upon arrival, I noticed that the room had a significant leak. Despite my attempts to alert the staff, nothing was done to address the issue during my stay. As a result, all of my belongings got wet, which caused considerable inconvenience and damage.
The lack of responsiveness from the hotel staff was frustrating. They assured me that I would receive a refund for the inconvenience, but it has now been several weeks, and I have yet to see any refund processed. This level of customer service is completely unacceptable.
I would strongly advise against staying at the Pelican Potel. The poor condition of the room and the unprofessional handling of my complaint have left me with a very negative impression. Save yourself the trouble and find accommodation elsewhere.
It has been 30 days and counting I still haven’t received my refund and their response is “ it’s posted “ but they fail to give me receipts of that !!!!
Please stay awayyy