I just want to say that Holly went above and beyond to make sure we got our room even though it was a day late and sheâs also been very helpful up until this point
I am new to "contactless" arrangements. I had stayed many times at Community Court between 2013 and 2019 so I knew what not to expect. I really appreciateHollie's the new manager's efforts to communicate with me before I checked in as I was beginning to wonder about the place.
She was very reassuring about the construction and safety.
I was so disappointed at the site and the conditions. Given the opportunity to TRY to cancel, was disappointed not to have access code sent to my CP. Tried numerous ways to cancel, no success. Told Mgr Ed, nice guy but told me to leave because of conditions, I did have info on my computer to cancel, but I dont travel with a computer.PLEASE cancel my charge on my AmEx card, If not I will report it as a SCAM. Site was somewhat under construction, the room I was assigned, was occupied at the time of arrival with a smoker present.Alternate room was not suitable as shown in pictures of site. Expedia should back off on this site. Good location downtown, not safe and a 'DUMP'
Toilet was clogged upon arrival. Heat did not work. 32 degrees outside. No thermostat, no instructions on how to work radiator. Dust on night stands. Smoke detector hanging from ceiling missing battery. Suspicious stain on lounge chair. Thin comforter.
The room was clean and comfortable. It is dated. The motel's undergoing renovation so no ice, no coffee, no amenities. Just a room. Price reflects that.
Main complaint is the fire/alarm smoke detector going off in my room at 3 am and again at 330. I donât smoke and was asleep so I have no idea how it even triggered. This was after I had finally gotten to sleep at around 1 am when whoever was slamming doors on the property was just background noise. But on a plus side the shower gets very hot if you want and has enough pressure that you will feel the cleanest you ever have.
Very outdated property for the money they are charging⊠Construction items all over the place. No, I amenities, not even a hairdryer. Staff did the right thing in the end. But I donât recommend this hotel.
We only stayed one night so it was great. But for longer stays I would not recommend it as it doesnât have amenities as other hotels do. No pool. No coffee in the room. Itâs very convenient to walk to Broadway for dining and shopping. For another one night Iâd consider it. For longer Iâd definitely look somewhere else.