I was so disappointed at the site and the conditions. Given the opportunity to TRY to cancel, was disappointed not to have access code sent to my CP. Tried numerous ways to cancel, no success. Told Mgr Ed, nice guy but told me to leave because of conditions, I did have info on my computer to cancel, but I dont travel with a computer.PLEASE cancel my charge on my AmEx card, If not I will report it as a SCAM. Site was somewhat under construction, the room I was assigned, was occupied at the time of arrival with a smoker present.Alternate room was not suitable as shown in pictures of site. Expedia should back off on this site. Good location downtown, not safe and a 'DUMP'
Toilet was clogged upon arrival. Heat did not work. 32 degrees outside. No thermostat, no instructions on how to work radiator. Dust on night stands. Smoke detector hanging from ceiling missing battery. Suspicious stain on lounge chair. Thin comforter.
The room was clean and comfortable. It is dated. The motel's undergoing renovation so no ice, no coffee, no amenities. Just a room. Price reflects that.
Main complaint is the fire/alarm smoke detector going off in my room at 3 am and again at 330. I donât smoke and was asleep so I have no idea how it even triggered. This was after I had finally gotten to sleep at around 1 am when whoever was slamming doors on the property was just background noise. But on a plus side the shower gets very hot if you want and has enough pressure that you will feel the cleanest you ever have.
Very outdated property for the money they are charging⊠Construction items all over the place. No, I amenities, not even a hairdryer. Staff did the right thing in the end. But I donât recommend this hotel.
We only stayed one night so it was great. But for longer stays I would not recommend it as it doesnât have amenities as other hotels do. No pool. No coffee in the room. Itâs very convenient to walk to Broadway for dining and shopping. For another one night Iâd consider it. For longer Iâd definitely look somewhere else.
This property is an old motel in a nice area. Parts of the property were under construction. The room was spacious and the beds comfortable. We wanted to stay in the City close to downtown and this was pretty much all that was available. Definitely overpriced because of the Travers Stakes at the racetrack. However, it served our purpose, was safe, clean and easy to check in and out. All check in is done by text message with lock codes etc., parking was free and easy. One strange thing was there were no garbage cans in the room but there was a large can at the top of the stairs outside. No elevator, that I saw, so customers have to carry suitcases up stairs.
A little run down ( it looks like they are doing work in the rooms as well)The bedding and towels are clean as well is the room.The 2 gentleman running the place were excellent The location is the greatest.