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"Very few places with food open. Went through six restaurants and all were either closed or not serving foid " More

By a verified traveller on Thu 01 Jun 2023

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Hotel Description

Victorian hotel near Abraham Lincoln Presidential Library and Museum

Downtown Springfield stay

With a stay at this Downtown Springfield hotel, you'll be steps from Lincoln-Herndon Law Offices State Historic Site and Bank of Springfield Center. Lincoln Home National Historic Site and Old State Capitol are also within half a mile (1 km).

Free train station pick-up

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $173* Per night/room 12 Apr. - 13 Apr.

Business Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Chairman's)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Bathtub (Mobility/Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

President Abraham Lincoln Springfield - DoubleTree by Hilton ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for President Abraham Lincoln Springfield - DoubleTree by Hilton

Everyone (10) Couples (4) Family (7)
2 out of 5
Rooms werent ready for check in, had a digital key and still had to wait in line for over an hour and a half to check in at the front desk. We missed our dinner reservation because we couldnt get in our rooms to get ready. I had called ahead and asked for a rollaway bed, spoke to the hotel directly to confirm its availability, they assured me it would be , it was not, and was not an option. Our room had 1 set of towels in the bathroom (king suite) and what appeared to be fecal matter residue swiped around the base of the toilet . The parking garage did not give.out tickets and i was charged $25 for a *lost* ticket upon departure. The cheer comp teams took up ALL the space and noone enforced the rules about no loud music, yelling,stunting etc...the location had been booked for a year for this comp and they only had 2 people working the front desk and apparently not enough housekeeping to have rooms ready in time. It was after 6 before we were able to check in and haul the 11 flights of stairs to our room...and then our physical keys didnt work. When i asked.for a new one the next morning, she just asked for my room number, SHE said my name to confirm and handed me a key without asking for ID . Wasnt who checked us in, so i could have said any room.

Posted by on 8 Jan. 2024

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Comment from Hotel Management

12 Jan. 2024 by General Manager

Dear Adrienne,Thank you for letting us know about your stay. Please accept our apologies that there was a delay in your check-in. It is very important to us that every guest receives a clean, well-equipped room and our housekeeping team certainly works to provide a clean and comfortable stay to all our visitors. Equally as important to us are the safety and security of guests and guest information. Please be assured we will be thoroughly investigating this matter to ensure your experience with the agent does not happen again. Guest feedback is vital to our success and yours is greatly appreciated. Should you visit again, we sincerely hope we can not only meet your expectations but exceed them.Sincerely, Christi RiosGeneral Manager

4 out of 5

Posted by on 18 Dec. 2023

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Comment from Hotel Management

8 Jan. 2024 by General Manager

Dear Thomas,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Thank You, Hotel Team

2 out of 5
half staff was indifferent, cheep toiletries, very limited menu at bar and restaurant, not worth the money for the stay

Posted by on 5 Jun. 2023

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Comment from Hotel Management

7 Jun. 2023 by DOR

Double Tree Hilton would like to thank you for your feed back. We try to make changes for the best stay.

5 out of 5
Very few places with food open. Went through six restaurants and all were either closed or not serving foid

Posted by on 1 Jun. 2023

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Comment from Hotel Management

2 Jun. 2023 by DOR

Double tree Hilton would like to thank you for your review.

5 out of 5

Posted by on 31 May 2023

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Comment from Hotel Management

21 Jun. 2023 by DOR

Double Tree Hilton would like to thank you for your review

5 out of 5
All common areas were well maintained except for pool area.

Posted by on 29 Mar. 2023

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Comment from Hotel Management

25 May 2023 by DOR

Double Tree Hilton would like to thank you for your review

5 out of 5
Staff was nice, friendly, and attentive. Property and rooms were clean and neat. Many attractions and restaurants within easy walking distance.

Posted by on 20 Feb. 2023

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4 out of 5
I didn’t get a lower floor as requested prior to arrival.

Posted by on 13 Aug. 2022

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5 out of 5

Posted by , from GURNEE on 3 Jun. 2022

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3 out of 5

Posted by on 18 May 2021

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About the President Abraham Lincoln Springfield a DoubleTree by Hilton

Location 701 E Adams St, Springfield, IL 62701

Property Features

President Abraham Lincoln Springfield - DoubleTree by Hilton offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 13003 square feet (1208 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly President Abraham Lincoln Springfield - DoubleTree by Hilton. This Victorian Springfield hotel is smoke free.

  • 1 building
  • 310 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1985
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Springfield Station (0.8 km / 0.5 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

President Abraham Lincoln Springfield - DoubleTree by Hilton offers 310 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels and DVD players. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and safes. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy self-serve breakfast daily from 6:00 AM to 1:00 PM.

Grab n Go Gift Shop - Onsite coffee shop. Open 24 hours.

Lindsay's Restaurant - Onsite restaurant. Open daily.

The Globe Tavern - This bar serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 5.50–10.00 for adults, and USD 5.50–10.00 for children
  • Nearby parking fee: USD 7 per day(20 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • President Abraham Lincoln DoubleTree Hilton
  • President Abraham Lincoln DoubleTree Hilton Hotel
  • President Abraham Lincoln DoubleTree Hilton Hotel Springfield
  • President Abraham Lincoln Springfield DoubleTree Hilton
  • President Abraham Lincoln Springfield DoubleTree Hilton Hotel
  • President Abraham Lincoln DoubleTree Hilton Hotel
  • President Abraham Lincoln Springfield DoubleTree Hilton
  • President Abraham Lincoln DoubleTree Hilton
  • President Abraham Lincoln Springfield DoubleTree by Hilton
  • President Abraham Lincoln Springfield a DoubleTree by Hilton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.