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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Enjoy free weekend breakfast at this St. Charles hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Room amenity
Exterior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
155 38th Ave, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪6 min walk‬
  • Place, Dupage Expo Center
    ‪18 min walk‬
  • Place, Dellora A. Norris Cultural Arts Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a chair, a desk, and a lamp.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(10 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with a geometric view.

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

St. Charles

In St. Charles .You'll be within half a mile (1 km) of Charlestowne Mall and 2 miles (3 km) of Dupage Expo Center with a stay here. St. Charles Heritage Center and Camp Kane and Arcada Theater are also within 3 miles (5 km).

What's nearby

  • Charlestowne Mall - 6 min walk - 0.6 km
  • Dupage Expo Center - 18 min walk - 1.5 km
  • Dellora A. Norris Cultural Arts Center - 4 min drive - 2.5 km
  • Arcada Theater - 6 min drive - 4.3 km
  • Kane County Fairgrounds - 11 min drive - 7.8 km

Getting around

  • West Chicago Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 54 min drive

Restaurants

  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬20 min walk
  • ‪Fire + Wine - ‬9 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Enjoy free weekend breakfast at this St. Charles hotel
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served on weekends. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Chicago West - St Charles by IHG. Self parking is free.

This St. Charles hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers 83 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Quality Inn and Suites St Charles - West Chicago
St. Charles
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very good, 1,007 reviews
The price is CA $115
CA $129 total
includes taxes & fees
Jul 6 - Jul 7
Quality Inn and Suites St Charles - West Chicago

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Chicago West - St Charles by IHG to the airport?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is 1.8 mi (6-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles by IHG on Jul 19, 2026 start from CA $176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Chicago West - St Charles by IHG.

How close is Holiday Inn Express & Suites Chicago West - St Charles by IHG to the beach?

This hotel is 15.6 mi (34-min drive) from Centennial Beach.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites Chicago West - St Charles by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, there is no casino at this hotel, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a pool?

Holiday Inn Express & Suites Chicago West - St Charles by IHG features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Chicago West - St Charles by IHG to downtown St. Charles?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is 2.1 mi away from St. Charles.

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 660 reviews
Rating 8 - Good. 157 out of 660 reviews
Rating 6 - Okay. 67 out of 660 reviews
Rating 4 - Poor. 32 out of 660 reviews
Rating 2 - Terrible. 19 out of 660 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Very nice people , everything clean , very good breakfast
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Geneva and St Charles for shopping. Breakfast was plentiful and fresh. A lot to choose from with different options daily.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Crothers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay visiting family in the area.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Very clean, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was friendly
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but the bathroom is very dark
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Clean room; 24/7 coffee; breakfast buffet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sharika

Liked: Cleanliness, amenities, property conditions & facilities
clean loved it
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mauricio

X
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic from beginning to end. The front desk was very helpful and efficient. The room was clean and spacious. The gym had the right equipment for us to keep our routine. Breakfast had a great selection of healthy foods. Highly recommend this hotel to anyone for any occasion.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room… one of the Best Free Breakfast I have had at a hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Great staff, friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kayra

Liked: Amenities
Very kind staff and quick check in service.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Iveannette

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if in the area
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, incredibly friendly staff!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the olive garden right there
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roxann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest check in time and most polite staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and location.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really didn’t eat anything
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in St Charles.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Nicole

Liked: Staff & service, amenities
Disliked: Cleanliness
The room wa still dirty. Fake nails on the floor, hair from last people who stayed in the room on bathroom floor. Not cleaned well.
Stayed 1 night in Jan 2026