Holiday Inn Express & Suites Dewitt (Syracuse) by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served on weekends. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Dewitt (Syracuse) by IHG. Free self parking is available.
Truly well run hotel with consistently sincere and professional staff in all areas. This is our second visit.
Kristy at the front desk was most kind and efficient. The same is true of Nicole. All the front desk folks handle rushes of work without any evident loss of quality.
The breakfast crew (we met Miss Sonia, Betty and Michelle this time) are hard working and friendly.
The housekeeping and maintenance crews are similarly meticulous and most effective.
This is a fine hotel. All the staff are sincere, enthusiastic, personable and hardworking. The facility is consistently clean. The manager Jeremy is consistently visible, as well as personable, and sets a high bar for himself and the terrific staff. I neglected to keep the names of the hardworking staff members I encountered (Betty in the breakfast area comes to mind), but they are all clearly proud of their work and treat the guests in a valued fashion.
The staff is very friendly. They acknowledged us every time we entered or exited the hotel. The afternoon refreshments were a nice touch. Just what we needed after a long day!
The whole package!!! The staff, the breakfast, the cleanliness, the room keys worked, the water pressure in the shower, enough towels, the location, and complimentary cookies, bottled water, and that awesome coffee machine!
We were up for a visit to our son who is at Syracuse U. It is close and had all to comports we needed. Everything from friendly, efficient staff to clean all around, it was enjoyable. The mornng breakfast staff were super on top of guests' needs.
The room was clean and comfortable. The only problems were the walls were hollow where I could hear the visitors talking in the next room and I can hear footsteps coming from the room above. Staff did not seem friendly. They did not say good morning unless they were spoken to. It seems it hurt them to open their mouth.