"You have to phone for the shuttle bus when you get to the airport which I did they told me to go wait at the proper stop then after 15 minutes I phone ... " More
Etobicoke stay
Your stay at this Etobicoke aparthotel places you within 3 miles (5 km) of Toronto Congress Centre and Woodbine Mall. Also, Woodbine Racetrack is within 3 miles (5 km) and The International Centre is within 6 miles (10 km).
Free airport shuttle
This aparthotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. There's a gym on site, and a 24-hour front desk and a snack bar/deli are also provided.
Free Internet, flat-screen TVs
The 256 apartments offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Premium bedding, coffee/tea makers, and hair dryers are also available.
20 Jan. 2023 by GM
Hello Mary,Thank you for your feedback. We sincerely apologize for the upsetting experience you had on your stay with us. We take your feedback seriously and I will be speaking to the shuttle company about this so that we can provide a better experience in the future. Thank you very much for bringing this to my attention.Sincerely, Ghyath Fawaz
12 Jan. 2023 by GM
Hello Shane,Thanks for staying with us and for the feedback. We sincerely apologize for the shortfalls on the shuttle pick up from the Airport. I will definitely be speaking to my staff as well as the shuttle company about this. As for the shuttle to the airport, although you did book the shuttle, it is first come first serve. The mornings are very busy so there is a possibility that it will be full. I will speak to my staff about this as well to ensure they don't book too many people in one slot. Hope you give us another chance in the future.Sincerely, Ghyath Fawaz
15 Jan. 2020 by GM
Hello, I am happy to hear you enjoyed your stay with us. Thanks so much your rating, we greatly appreciate it! Zafar Hannan
25 Nov. 2019 by GM
Hello, Thank you for staying at our hotel and taking the time to give us your feedback. I'm sorry if our room was not up to your standard. I'm very curious as to what room you stayed in so that we can investigate the issues that you listed. Please contact me directly at your convenience, so that I can rectify any issues you had. General Manager
23 Sep. 2019 by GM
Hello, Thank you for choosing to stay at the Sandman Signature Toronto Airport Hotel. We appreciate the awesome rating and look forward to welcome you back soon! General Manager
9 Jul. 2019 by GM
Hello, Thank you very much for choosing to stay at the Sandman Signature Toronto Airport Hotel during your trip. I appreciate the time you took to write this review. Hope you come again soon! General Manager
31 Jan. 2022 by GM
Hello Marge, Thank you very much for choosing to stay at the Sandman Signature Toronto Airport Hotel during your trip. I appreciate the time you took to write us a candid review. Your feedback goes a long way in trying to improve our service and meeting the needs and expectation of our guests. Sincerely, Ghyath Fawaz
20 Sep. 2021 by GM
Hi Stephanie, Thanks for staying with us and for sharing your feedback. We are happy you and your furry pal enjoyed your stay. We are sorry that we were not able to provide you with a scale to weigh your luggage however we will definitely keep this suggestion in mind. Thanks again and have a great day! Ghyath Fawaz
Sandman Signature Toronto Airport Hotel offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You'll find a business center on site. WiFi and wired Internet are free in public spaces. Event space at this aparthotel measures 12465 square feet (1158 square meters) and includes conference space. The eco-friendly Sandman Signature Toronto Airport Hotel also features gift shops/newsstands, dry cleaning/laundry services, and a convenience store. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Toronto aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Sandman Signature Toronto Airport Hotel offers 256 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 27-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily.
Moxies - This restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sandman Signature Toronto Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.