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Sheraton Centre Toronto Hotel

4.0 star property
Family-friendly hotel with 1 outdoor pools, connected to a shopping center in Toronto

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Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Creator video
Terrace/patio
View from property
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Pet-friendly

Explore the area

View in a map
Toronto, ON
  • CF Toronto Eaton Centre
    ‪3 min walk‬
  • Rogers Centre
    ‪14 min walk‬
  • CN Tower
    ‪14 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

1 bedroom, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, down comforters, pillowtop beds, in-room safe

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Queen Bed

1 bedroom, down comforters, pillowtop beds, in-room safe

Club Room, 1 Queen Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(166 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(127 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

City center stay.A stay at this Downtown Toronto hotel places you steps from Nathan Phillips Square and within a 5-minute walk of CF Toronto Eaton Centre. Also, Ed Mirvish Theatre is within half a mile (1 km) and Metro Toronto Convention Centre is within 2 miles (3 km).

What's nearby

  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • Rogers Centre - 14 min walk - 1.3 km
  • CN Tower - 14 min walk - 1.3 km
  • Ripley's Aquarium of Canada - 16 min walk - 1.4 km

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Frenchy Bar et Brasserie - ‬3 min walk
  • ‪Club Lounge - ‬2 min walk
  • ‪The Keg Steakhouse + Bar - York Street - ‬2 min walk
  • ‪The Alley - ‬3 min walk
  • Daphne

About this property

Sheraton Centre Toronto Hotel

Family-friendly hotel with 1 outdoor pools, connected to a shopping center in Toronto
Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 60 meeting rooms are available. Event space at this hotel measures 5383 square feet (500 square meters) and includes conference space. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Sheraton Centre Toronto Hotel. Parking is available for a fee. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022.

This Toronto hotel is smoke free.

  • 1372 guestrooms or units
  • 43 levels
  • 2 dining venues
  • 5383 sq ft of conference space
  • 500 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1660 out of 2500 reviews
Rating 8 - Good. 531 out of 2500 reviews
Rating 6 - Okay. 164 out of 2500 reviews
Rating 4 - Poor. 74 out of 2500 reviews
Rating 2 - Terrible. 71 out of 2500 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is much smaller than photos on website
Stayed 3 nights in Aug 2025

10/10 Excellent

ROBERT, CANTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Stayed 1 night in Jun 2025

10/10 Excellent

Mir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Ivalande

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I was about to check out, they asked me to pay a $100 early checkout fee. But at the end of the day, I was just checking out—I didn’t need a refund or anything. They still said I had to pay the $100 because it was their Policy I checked in around 3:40 or 4 p.m., but I checked out around 11 p.m. because my flight was at midnight. I had to go to the airport and make it on time. I was just looking for somewhere to rest for the day since I had already checked out of my Airbnb. I ended up booking the hotel the day before, but I really just needed a place to rest until I left for the airport around 11 pm .I didn’t even need a refund. They kept going back and forth with me until I finally said, “Okay, just forget it. I’m leaving early.” I returned the key and told them I didn’t care anymore.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bed! Very convenient, but expensive
Stayed 3 nights in May 2025

10/10 Excellent

SENTHIL KUMAR

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hello, Our check-in experience was exceptional. Mr. Steven was exceptionally helpful. The Club Room and Club Lounge are both exceptional. They offer great value for money and provide a luxurious ambiance. The hotel’s location is ideal, situated in the heart of downtown. This proximity allows for easy shopping and visiting attractions within walking distance. The Club Lounge breakfast menu is limited, but the quality of the food is exceptional. The evening light dinner was particularly memorable. Overall, we had a wonderful stay at this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

victor

Stayed 4 nights in May 2025

6/10 Okay

Rajneesh

Business traveller
Liked: Cleanliness, amenities
It is an old hotel. You will feel its rusty nature everywhere in the rooms. I was expecting more from this brand and the amount of money that I paid.
Stayed 4 nights in May 2025

10/10 Excellent

Gilberte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. My wife wasn’t with me and I forgot to tip the doormen. She usually takes care of those things for me. Apologies and I will endeavor to correct via futur opportunities. To the person who served me at the cocktail bar on Saturday: it was a privilege to meet you. Perhaps our paths in the country called Emotion. Another great soul I shared this with was impressed! Best to all of you.
Stayed 2 nights in May 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton always a good choice for downtown Toronto. It’s close to everything. The staff are very welcoming and check in is quick. It is a very busy hotel.
Stayed 1 night in May 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Myriam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

6/10 Okay

Elizabeth

Stayed 1 night in May 2025

10/10 Excellent

Timothy, London

Liked: Cleanliness, staff & service, property conditions & facilities
We bought breakfast and parking and where very happy with both
Stayed 1 night in May 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Everyone was wonderful!! Great location too!
Stayed 1 night in May 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chesserie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The interior courtyard waterfall and gardens are beautiful.
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service and location Awesome fitness center and pool
Stayed 2 nights in May 2025

10/10 Excellent

Arjie

Liked: Cleanliness, staff & service, room comfort
Very awesome!
Stayed 1 night in May 2025

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved how close it was to everything. We walked everywhere. Plus, we would go for an early morning swim before heading out for the day.
Stayed 3 nights in May 2025

8/10 Good

David, Vancouver

Travelled with partner
Liked: Property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location, fantastic hotel
Stayed 2 nights in May 2025

6/10 Okay

Jekaterina

Travelled with family
Liked: Cleanliness, staff & service
Rooms are a bit outdated. Pool is not indoor & outdoor. It is fully outdoor with part of it covered. It is not comfortable to sit around the “indoor” pool area if the weather is chilly.
Stayed 1 night in May 2025