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Sheraton Centre Toronto Hotel

4.0 star property
Family-friendly hotel with 1 outdoor pools, connected to a shopping center in Toronto

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Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Creator video - submitted by Dhawan Adventures
Terrace/patio
Lobby
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Toronto, ON
  • Place, Nathan Phillips Square
    ‪1 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪13 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(177 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(134 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Balcony)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Down comforters, pillowtop beds, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pet friendly
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Jan 5 - Jan 6, 2026
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About the area

Toronto

City center stay.A stay at this Downtown Toronto hotel places you steps from Nathan Phillips Square and within a 5-minute walk of CF Toronto Eaton Centre. Also, Ed Mirvish Theatre is within half a mile (1 km) and Metro Toronto Convention Centre is within 2 miles (3 km).

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 km
  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Metro Toronto Convention Centre - 11 min walk - 1.0 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • CN Tower - 14 min walk - 1.3 km

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk
  • ‪Little Anthony's - ‬2 min walk
  • ‪Noodle King - ‬2 min walk

About this property

Sheraton Centre Toronto Hotel

Family-friendly hotel with 1 outdoor pools, connected to a shopping center in Toronto
Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 60 meeting rooms are available. Event space at this hotel measures 5383 square feet (500 square meters) and includes conference space. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Sheraton Centre Toronto Hotel. Parking is available for a fee. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022.

This Toronto hotel is smoke free.

  • 1372 guestrooms or units
  • 43 levels
  • 2 dining venues
  • 5383 sq ft of conference space
  • 500 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Similar properties

City view
Marriott Downtown at CF Toronto Eaton Centre
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,036 reviews
The price is CA $223
CA $273 total
includes taxes & fees
Jan 9 - Jan 10, 2026
Marriott Downtown at CF Toronto Eaton Centre

Property amenities

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to January 12:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1811 out of 2676 reviews
Rating 8 - Good. 556 out of 2676 reviews
Rating 6 - Okay. 172 out of 2676 reviews
Rating 4 - Poor. 69 out of 2676 reviews
Rating 2 - Terrible. 68 out of 2676 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Courtney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, pool was huge for a hotel, nice indoor/outdoor concept and fun for kids. Food service to the pool was great! Hotel lobby sitting area was nice, as was the waterfall. Location is great for exploring downtown. Downside- we were not given the room we had booked and had to change rooms, only after contacting our rewards company did they make the change the following day. The kids club they advertised was completely empty and we were told it was being used for meetings and not available. Our kids were disappointed as we had shown them some photos before arrival and when we checked in they told us to go check it out, no mention of it being closed.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffery

Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was amazingly comfortable - sheer delight after a long flight. Great location for exploring Toronto on foot or by the PATH.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here! The room was luxurious and spotless, with an amazing view. The staff were super friendly and helpful, going above and beyond. The amenities were top-notch, and the location was perfect for exploring. Can't wait to come back! 5-star experience all the way!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. The hotel staff from check-in to cleaners were very nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Awal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2025

8/10 Good

Aeron

Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hongjun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect everything !
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay!

Glad to be able to use my hotels.com gift card nice and easy. Beautiful hotel in a nice area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tatjana

Stayed 2 nights in Sep 2025

10/10 Excellent

jennifer

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 3 nights in Sep 2025

6/10 Okay

Kaymen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leakage in our ceiling, caused a bad odor and we had to readjust our plans to relocate to another floor
Stayed 4 nights in Sep 2025

4/10 Poor

Vicky

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do not buy a package. Our package was supposed to include parking and breakfast, but we were unable to take advantage of either. First, this must be the only hotel that has only valet parking – no lot or underground garage. We parked in a lot across the street, seeing no other option, and so ended up paying twice for parking. Second, the restaurant is incredibly busy for breakfast, so don’t even bother going unless you have a full hour and a half to wait for service. Complaining about these issues to the manager gets you nowhere. I expected much better service from a major Toronto hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Stayed 1 night in Sep 2025

2/10 Terrible

BRYAN

Stayed 3 nights in Sep 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel its self was very nice, but the service was terrible. Our room did not get touched in 3 days, not even fresh towels we had to go ask for towels. This does not include the front desk staff they were great and very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, staff were excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Kailey

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristin Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel! So beautiful and clean. Staff were friendly as well! Would definitely recommend to others.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 2 nights in Aug 2025