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Quality Inn & Suites New Hartford - Utica

2.5 star property
Enjoy the free WiFi at this New Hartford hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
Lobby
Standard Room, 2 Double Beds, Non Smoking
Free daily continental breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • Utica College
    ‪3 min drive‬
  • Saranac Brewery
    ‪5 min drive‬
  • Stanley Theater
    ‪5 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

New Hartford

In New Hartford .You'll be within half a mile (1 km) of New Hartford Recreation Center and 2 miles (3 km) of Utica College with a stay here. Charles A Gaetano Stadium and Sangertown Square are also within 3 miles (5 km).

What's nearby

  • Utica College - 3 min drive - 3.3 km
  • Saranac Brewery - 5 min drive - 6.2 km
  • Stanley Theater - 5 min drive - 6.5 km
  • Utica Zoo - 6 min drive - 6.5 km
  • Mohawk Valley Community College - 8 min drive - 8.0 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Enjoy the free WiFi at this New Hartford hotel
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Game room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi

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  • Free WiFi
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Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 135 out of 455 reviews
Rating 8 - Good. 119 out of 455 reviews
Rating 6 - Okay. 85 out of 455 reviews
Rating 4 - Poor. 55 out of 455 reviews
Rating 2 - Terrible. 61 out of 455 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by so far my favorite place to stay
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Price was good. No elevator with two floors. Bathroom fans very loud , turn light on the fan goes on ,no separate control. Remote control didnt work. Light switch when you enter room did not turn on anything.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Jamiee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horribly dirty

The room was disgusting. There was blood on the towels. I don’t even know what was on the sheets. The bathroom was literally disgusting. We had to sleep on top of the comforters and we would have left, but it was very late and my daughter was exhausted. I made two reservations at the same time as my daughter will be attending college in the area and was hoping to establish a place to stay when I visit and they would not allow me to cancel my next one. Horrible service and VERY NASTY PLACE. Breakfast was literally two rotten apples and stale cereal! Do yourself a favor and DO NOT WASTE YOUR MONEY! I didn’t sleep at all due to the fact that I felt like something was crawling on me. Again if it wasn’t extremely late and my daughter was exhausted and we needed to be able to get to her College for the day we would have left!
Stayed 1 night in Feb 2025

6/10 Okay

Ricki L

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Rich

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eric, San Diego

Stayed 1 night in Jan 2025

8/10 Good

Teddiz

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

JASON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice!
Stayed 1 night in Feb 2025

8/10 Good

Bruce

Liked: Staff & service
The property was only 10 minutes to the Nexus Center. This property is in need of updating...everything.
Stayed 1 night in Feb 2025

10/10 Excellent

EINSTEIN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel for a business trip or a few days with the family.
Stayed 1 night in Feb 2025

10/10 Excellent

george

Stayed 1 night in Feb 2025

10/10 Excellent

Jamika

Stayed 1 night in Feb 2025

8/10 Good

Cory

Travelled with family, Travelled with partner
Liked: Staff & service
Decent property, but the faucets knobs were loose. Other than that no problems.
Stayed 1 night in Feb 2025

6/10 Okay

Arlene

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were friendly. Bed was comfortable. Overall seemed rundown and utilitarian. They allow pets and a large dog constantly barked.
Stayed 1 night in Feb 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sudhir, DORAL

Liked: Property conditions & facilities
Staff were very helpful and cordial . I would like to stay here when ever I return to this city .
Stayed 4 nights in Feb 2025

8/10 Good

Denein

Stayed 1 night in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean polite
Stayed 1 night in Jan 2025

4/10 Poor

Yeridza, New york

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented two rooms. 1 room had the bathroom door kitchen in, leaks from ceiling, and bad smelling sheets. The other room the toilet was so close to “accessible” shower it seemed combined, bathroom was dingy, but the door did not lock securely and had lock had duct tape on it
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Stayed 2 nights in Jan 2025