4.2 out of 5

"Stayed one night between alaskan cruise and flight. Nice bar. " More

By a verified traveller on Sat 24 Jun 2017

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Hotel Description

A family-friendly stay in Richmond awaits you at Sandman Signature Vancouver Airport Hotel & Resort. You'll be 3 km (1.9 mi) from Aberdeen Centre and 4.7 km (2.9 mi) from Richmond Centre Mall. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools, and an indoor swimming pool.

You can enjoy free WiFi, cable TV, and coffee/tea makers, featured in all 439 rooms. Nice touches to enhance your stay include designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, room service, free local calls, and safes are available.

The steakhouse, Chop Steakhouse and Bar, is open for breakfast, brunch, lunch, and dinner. With 2 bars/lounges to choose from, you can enjoy a drink at the hotel. Enjoy access to 2 indoor tennis courts along with a nightclub and a health club. Business travelers can take advantage of a meeting room and a business center. Additionally, you'll find free WiFi in public areas, a spa tub, and a seasonal outdoor swimming pool. There's also free self parking, along with the convenience of a free airport shuttle.

Attractions within a 30-minute drive of this 3.5-star Richmond hotel include Granville Island Public Market and Stanley Park.

Sandman Signature Vancouver Airport Hotel & Resort ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
2 out of 5

Old, Dated, and Dirty

Pros: Close to airport and easy parking.
Cons: The property needs a complete update.
Location: Lots of restaurants within walking distance
This hotel is OK for a quick overnight stay if arriving late or departing the city early however don't expect too much for your money. The room I had the cloth sofa was stained and dirty as well as the carpet, the taps in the shower leaked, and overall the place had seen better days. It's easy to tell there has been a lot of use and it is past time for an update. In my view it was way overpriced.

Posted by , from Destin, FL on 10 Dec 2017

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4 out of 5

Comfortable and clean

Pros: Comfortable and clean
Cons: Shelf to put items on in the bathroom under the sink.
Location: 20 minutes walk to train, 35 dollars from airport.
Stayed one night between alaskan cruise and flight. Nice bar.

Posted by on 24 Jun 2017

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5 out of 5

sandman in richmond

quiet, good restaurant, easy airport transit, nice price.

Posted by on 13 Jul 2016

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5 out of 5
Nice hotel with indoor pool. Good condition. Only thing to complain is that there is no real crib and play pen is too small and the bitten is not flat. Anything else are pretty good. Recommend.

Posted by on 11 Jul 2016

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2 out of 5

We booked this hotel for the pool and slide...

Pros: The pool with slide. Comfy bed. Chop restaurant in hotel was great for dinner however the breakfast 'buffet' was cold/limited and SO not worth it.
Cons: Cleanliness. There was toothpaste on the hairdryer and a used razor on shelf in bathroom. Elevator floor was filthy. Hot tub - ewww.
Our stay was ok but overall disappointing. We arrived an hour after check-in and our room wasn't ready. We had booked a room with a 'view' knowing our daughter would enjoy this and this trip was to celebrate her birthday. We were offered a 2nd floor room with a King bed and pullout couch (instead of the 2 queens we had booked). We were anxious to get settled in so we accepted. After 10 minutes of waiting the staff member was then pulled aside by his manager and we were given our original room. The hotel is definitely older. The decor has been updated but it still feels/smells old. The A/C didn't work and there is no bathroom fan. It was hot. We were given a fan and told they would try to move us. I called the desk when we arrived back from exploring the city at 10pm and of course there was no other room available. The pool was okay. Smaller than pictures appeared and not very clean appearing but our daughter enjoyed the slide.

Posted by , from Bellingham, WA on 14 Sep 2015

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5 out of 5

Nice and comfortable

Pros: close to airport
Cons: nothing
Location: i did not stay long to know
We just stayed over night and food in Coped was very good and staff was very attentive and room was nice and bed was comfortable.

Posted by , from Texas on 31 Aug 2015

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5 out of 5

Dated but comfortable resort hotel

Pros: The room size and cleanliness, glass/porcelain glasses and mugs in the room, patio in the room.
Cons: An alternative to the breakfast buffet for breakfast, update the decor.
Location: Easily accessible by the main highway and there were several eateries and shops nearby. Easily accessible from the airport.
Hotel was easily accessible. Rooms were clean and comfortable, although decor was a bit dated. This hotel tries to be a resort and has several pools and restaurants. Breakfast at the restaurant was pricey for the buffet that was provided ($20 ea). Room had a patio which we enjoyed, although it overlooked a parking lot and a residential area. Overall good value for the price.

Posted by , from New Jersey on 16 Aug 2015

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5 out of 5

Comfy beds

Nothing to complain about and very comfy beds. I would stay again.

Posted by on 26 Jul 2015

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3 out of 5

Staff not overly accomodating. Not many restaurant options. In house restaurant expensive.

Pros: Free Internet
Cons: Nothing close
Not an overly welcoming atmosphere. Restaurant options limited and in house restaurant not family friendly. Very clean and free wi fi a plus. Free shuttle service to the airport.

Posted by on 28 Sep 2012

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2 out of 5

This hotel is designed for the flight crew and no one else.

Pros: Close restaurants, Free Internet
Cons: Noisy, Poor breakfast
Let's see, The cleaning lady took my money (2.75 CAD)off the dresser thinking it was a tip plus my 1st day there, she didn't show up until almost 5 pm. When I checked out, the front desk told me I ordered 6 movies when I didn't even order 1. The front desk staff were rude (not all of them but most). The gym they promised was NOT the gym in their ad pictures. I wasn't impressed with Chop, had a better time at Denny's. I wont be staying at this Sandman ever again. I like the other Sandman Van Airport. They're friendlier

Posted by , from California, USA on 16 Sep 2012

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About the Sandman Signature Vancouver Airport Hotel & Resort

Location 10251 St Edwards Drive, Richmond, BC V6X2M9

Property Features

Sandman Signature Vancouver Airport Hotel & Resort offers its guests 2 outdoor swimming pools, indoor tennis courts, a waterslide, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A children's pool, a seasonal outdoor pool, and a health club are also featured at the family-friendly Sandman Signature Vancouver Airport Hotel & Resort. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3.5-star Richmond hotel is smoke free.

  • 439 guestrooms or units
  • 21 levels
  • 3 dining venues
  • 2 bars or lounges
  • Nightclub
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Indoor pool
  • Children's pool
  • Waterslide
  • Indoor tennis courts - 2
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Long-term parking (surcharge) , Free self parking


  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (5.8 km / 3.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Sandman Signature Vancouver Airport Hotel & Resort offers 439 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include designer toiletries and hair dryers. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Chop Steakhouse and Bar - This steakhouse serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Dennys Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Shark Club Bar and Grill - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies


  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 20 per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
  • Pet deposit: CAD 20 per night
  • Pet fee: CAD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Signature Vancouver Airport Hotel Resort
  • Sandman Signature Hotel Resort
  • Sandman Signature Vancouver Airport
  • Sandman Signature
  • Sandman Signature Richmond

You should know

  • Sandman Signature Vancouver Airport Hotel & Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.