"Stayed one night between alaskan cruise and flight. Nice bar. " More

By a verified traveller on Sat 24 Jun 2017

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Hotel Description

Family-friendly 3.5-star hotel near Richmond Night Market

Close to airport

Within 3 miles (5 km) of this hotel, you'll find Richmond Night Market and Richmond Centre Mall. Richmond Nature Park and Aberdeen Centre are also within 3 miles (5 km).

Nightclub, health club

A nightclub, 3 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Enjoy the 2 indoor tennis courts and perks like free self parking and a free airport shuttle.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 439 guestrooms also offer free WiFi and pillowtop beds. Sofa beds, cable TV, and room service are also available.

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$210 per night

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sandman Signature Vancouver Airport Hotel & Resort ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sandman Signature Vancouver Airport Hotel & Resort

Everyone (9) Business (1) Family (1)
3 out of 5
1. Rooms are outdated. -Samll Tv, Old Furniture, just old..... 2. Need a fan in Bathroom. After shower, entire room gets too muggy.-seriously 3. Old cheap motel stings....-seriously 4. Indoor pool is smaller than picture. - never trust pictures on the web... 5. Sheets need to be cleaned well. - as well as room spyder webs everywhere..... 6. Noisy...- Right Next free way and airplanes above your head every two min. 7. Huge Parking lot. - take anywhere you want! 8. Restaurants. - like that!

Posted by , from WA on 28 May 2019

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2 out of 5
They had a power failure and we had no anything there was no generator back up system. No lights in the stair ways . The alarm kept beeping. No elevator. Had to haul 6 bags down 14 flights of stairs.

Posted by on 28 Dec. 2018

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4 out of 5
Nice Hotel Close to the Airport! Typically stay here for all my business trips.

Posted by , from Chino Hills, us on 3 Dec. 2018

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2 out of 5
could not adjust room temp. had to leave windows open tv had limited channels and not in hd informed staff was told i had to wait till next day, only stayed overnight? this was not a signature hotel

Posted by on 28 Apr. 2018

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2 out of 5

Old, Dated, and Dirty

Pros: Close to airport and easy parking.
Cons: The property needs a complete update.
Location: Lots of restaurants within walking distance
This hotel is OK for a quick overnight stay if arriving late or departing the city early however don't expect too much for your money. The room I had the cloth sofa was stained and dirty as well as the carpet, the taps in the shower leaked, and overall the place had seen better days. It's easy to tell there has been a lot of use and it is past time for an update. In my view it was way overpriced.

Posted by , from Destin, FL on 10 Dec. 2017

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4 out of 5

Comfortable and clean

Pros: Comfortable and clean
Cons: Shelf to put items on in the bathroom under the sink.
Location: 20 minutes walk to train, 35 dollars from airport.
Stayed one night between alaskan cruise and flight. Nice bar.

Posted by on 24 Jun. 2017

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5 out of 5

sandman in richmond

quiet, good restaurant, easy airport transit, nice price.

Posted by on 13 Jul. 2016

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5 out of 5
Nice hotel with indoor pool. Good condition. Only thing to complain is that there is no real crib and play pen is too small and the bitten is not flat. Anything else are pretty good. Recommend.

Posted by on 11 Jul. 2016

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2 out of 5

We booked this hotel for the pool and slide...

Pros: The pool with slide. Comfy bed. Chop restaurant in hotel was great for dinner however the breakfast 'buffet' was cold/limited and SO not worth it.
Cons: Cleanliness. There was toothpaste on the hairdryer and a used razor on shelf in bathroom. Elevator floor was filthy. Hot tub - ewww.
Our stay was ok but overall disappointing. We arrived an hour after check-in and our room wasn't ready. We had booked a room with a 'view' knowing our daughter would enjoy this and this trip was to celebrate her birthday. We were offered a 2nd floor room with a King bed and pullout couch (instead of the 2 queens we had booked). We were anxious to get settled in so we accepted. After 10 minutes of waiting the staff member was then pulled aside by his manager and we were given our original room. The hotel is definitely older. The decor has been updated but it still feels/smells old. The A/C didn't work and there is no bathroom fan. It was hot. We were given a fan and told they would try to move us. I called the desk when we arrived back from exploring the city at 10pm and of course there was no other room available. The pool was okay. Smaller than pictures appeared and not very clean appearing but our daughter enjoyed the slide.

Posted by , from Bellingham, WA on 14 Sep. 2015

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5 out of 5

Nice and comfortable

Pros: close to airport
Cons: nothing
Location: i did not stay long to know
We just stayed over night and food in Coped was very good and staff was very attentive and room was nice and bed was comfortable.

Posted by , from Texas on 31 Aug. 2015

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About the Sandman Signature Vancouver Airport Hotel & Resort

Location 10251 St Edwards Drive, Richmond, BC V6X2M9

Property Features

Sandman Signature Vancouver Airport Hotel & Resort offers its guests 2 outdoor swimming pools, indoor tennis courts, a waterslide, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A children's pool, a seasonal outdoor pool, and a health club are also featured at the family-friendly Sandman Signature Vancouver Airport Hotel & Resort. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Richmond hotel is smoke free.

  • 439 guestrooms or units
  • 21 levels
  • 3 dining venues
  • 2 bars or lounges
  • Nightclub
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Indoor tennis courts - 2
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (5.9 km / 3.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Sandman Signature Vancouver Airport Hotel & Resort offers 439 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, and hair dryers. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 4 AM to 1 PM.

Chop Steakhouse and Bar - This steakhouse serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Dennys Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Shark Club Bar and Grill - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 20 per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 for adults, CAD 16 and CAD 20 for children (approximately)
  • Pet deposit: CAD 20 per night
  • Pet fee: CAD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Signature Vancouver Airport Hotel Resort
  • Sandman Signature Hotel Resort
  • Sandman Signature Vancouver Airport
  • Sandman Signature
  • Sandman Signature Richmond

You should know

  • Sandman Signature Vancouver Airport Hotel & Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.