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The Vic, Ascend Hotel Collection

4.0 star property
Hotel near Victoria Harbour in Victoria

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Photo gallery for The Vic, Ascend Hotel Collection

Lobby
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers
Breakfast area
Exterior
Standard Room, 1 King Bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria Fisherman's Wharf
    ‪8 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

1 bedroom, premium bedding, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Suite, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, individually decorated

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

Burnside stay.Your stay at this Burnside hotel places you within 3 miles (5 km) of Victoria Harbour and Victoria Clipper Ferry Terminal. Gorge Road Hospital and Galloping Goose Trail are also within half a mile (1 km).

What's nearby

  • Royal BC Museum - 6 min drive - 3.9 km
  • Victoria Harbour - 6 min drive - 4.2 km
  • British Columbia Parliament Building - 6 min drive - 4.2 km
  • Victoria Clipper Ferry Terminal - 7 min drive - 4.5 km
  • Victoria Fisherman's Wharf - 8 min drive - 5.1 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 9 min drive

Restaurants

  • ‪Hecklers Bar & Grill - ‬1 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Ramen Arashi - ‬15 min walk
  • ‪Opa Souvlaki - ‬18 min walk

About this property

The Vic, Ascend Hotel Collection

Hotel near Victoria Harbour in Victoria
The Vic, Ascend Hotel Collection offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1400 square feet (130 square meters) and includes a conference center. The business-friendly The Vic, Ascend Hotel Collection also features multilingual staff, RV/bus/truck parking, and pool umbrellas. Free self parking is available.

This Victoria hotel is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Vic, Ascend Hotel Collection offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Filipino, Hindi, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 43-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

Property Registration Number 37534

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

The Vic, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 852 out of 1370 reviews
Rating 8 - Good. 338 out of 1370 reviews
Rating 6 - Okay. 110 out of 1370 reviews
Rating 4 - Poor. 38 out of 1370 reviews
Rating 2 - Terrible. 32 out of 1370 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lily

Stayed 2 nights in Mar 2025

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and I got un upgrade to a suite !
Stayed 1 night in Mar 2025

8/10 Good

peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Bernd

Stayed 1 night in Mar 2025

8/10 Good

richard

Stayed 1 night in Mar 2025

10/10 Excellent

Jasdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful room. Willndef come back and also recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Treasa

Beds were comfortable but I found the lighting of the building and rooms a little harsh.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bernd

Stayed 1 night in Mar 2025

2/10 Terrible

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was clean. However, the guests at the hotel were blaring music until late and cooking exotic dishes with the door open, which, with their body odor, stunk up the entire hallway. They were watching TV so loud I could hear it in my room, starting at 4am. I knocked on their door, but they didn't care. On the plus side, it was Indian music and Indian food, which can be fun, and it's nice to maybe learn a new language but at these volumes and while I'm trying to sleep, it was not welcome. The same guests were on their cell phones in the hallway, walking up and down speaking full blast while slamming their doors. I got no sleep. The front desk tried to stop it, but they were unable to. I got this disturbance from the person across, to the left and to the right. I was so tired I, I couldn't show up to work and took the day off. As well, the blackout curtains did not work. Finally, the room was so tech filled that the owners forgot we come here to sleep, not stare at blinking lights. When I turned the lights off, I felt like I was in a videogame. Seriously guys, I don't need the mirror to communicate with my cell phone. I need sleep, not a tech convention. Get real and please screen your guests or ask them to leave if they make the stay for others unbearable. I will not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice, great value and the staff were very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very satisfying experience. Friendly staff and spacious room. The conference room is nice feature.
Stayed 1 night in Feb 2025

8/10 Good

Sudeep

Liked: Cleanliness, staff & service
Room was good need to improve the parking fat
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay thanks to the helpful staff. The hotel has floyd's diner which served a good breakfast of eggs benedict for us on our last morning. We would be happy sat here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sydney

Stayed 1 night in Nov 2024

10/10 Excellent

Tishee

Liked: Cleanliness, staff & service, property conditions & facilities
Chris at the front desk was amazing !! Great customer service! Great hotel beautiful rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Nice refreshed rooms
Stayed 1 night in Jan 2025

4/10 Poor

Joseph

Disliked: Staff & service

Extremely loud

Both nights of our stay at 5am there were extremely loud noises from the parking lot for about 45 mins. It sounded like large bins being moved and emptied. That should have been done after 7am
Stayed 2 nights in Feb 2025

10/10 Excellent

Harjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

I love it here!!! Amazing for the price!
Stayed 2 nights in Jan 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely here again
Stayed 4 nights in Jan 2025