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The Vic, Ascend Hotel Collection

4.0 star property
Hotel near Victoria Harbour in Victoria

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Photo gallery for The Vic, Ascend Hotel Collection

Lobby
Exterior
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers
Standard Room, 1 King Bed, Non Smoking
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Save-On-Foods Memorial Centre
    ‪4 min drive‬
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

1 bedroom, premium bedding, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, individually decorated

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

Burnside stay.Your stay at this Burnside hotel places you within 3 miles (5 km) of Victoria Harbour and Victoria Clipper Ferry Terminal. Gorge Road Hospital and Galloping Goose Trail are also within half a mile (1 km).

What's nearby

  • Save-On-Foods Memorial Centre - 4 min drive - 2.6 km
  • Royal BC Museum - 6 min drive - 3.9 km
  • Victoria Harbour - 6 min drive - 4.2 km
  • Victoria Clipper Ferry Terminal - 7 min drive - 4.5 km
  • Victoria Fisherman's Wharf - 8 min drive - 5.1 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 9 min drive

Restaurants

  • ‪Hecklers Bar & Grill - ‬1 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Ramen Arashi - ‬15 min walk
  • ‪Opa Souvlaki - ‬18 min walk

About this property

The Vic, Ascend Hotel Collection

Hotel near Victoria Harbour in Victoria
The Vic, Ascend Hotel Collection offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1400 square feet (130 square meters) and includes a conference center. The business-friendly The Vic, Ascend Hotel Collection also features multilingual staff, RV/bus/truck parking, and pool umbrellas. Free self parking is available.

This Victoria hotel is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Vic, Ascend Hotel Collection offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Filipino, Hindi, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 43-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

Property Registration Number 37534

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

The Vic, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 901 out of 1460 reviews
Rating 8 - Good. 360 out of 1460 reviews
Rating 6 - Okay. 122 out of 1460 reviews
Rating 4 - Poor. 42 out of 1460 reviews
Rating 2 - Terrible. 35 out of 1460 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

guoping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant and helpful. Large and clean room, comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Wonderful
Stayed 3 nights in May 2025

4/10 Poor

Ines

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We traveled as a family with a 2 yo and 4 yo it was very unpleasant . Room was coated in dog hair and smelled strongly of animal . I even found dog food on the floor. It was not a pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gwendolyn, Sayward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ingrid was very helpful. Floyd’s diner onsite. Comfortable beds. Nice tv and games room
Stayed 1 night in May 2025

6/10 Okay

Boyu

Liked: Staff & service
The room smells a little bit weird.
Stayed 2 nights in Apr 2025

8/10 Good

Nathan

Stayed 1 night in Apr 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service
From the brief research that I did, the property appears to be a renovated Ramada Hotel. The room was clean, beds and shower were great. Although things were great, the hotel's ranking would be 3 stars, and I would have no issues staying here again.
Stayed 2 nights in May 2025

10/10 Excellent

Colton

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great staff, fantastic rooms. Ample parking for my overheight vehicle
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Great showers. Unexpectedly great.
Stayed 2 nights in May 2025

10/10 Excellent

hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

jOHN, kelowna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is tight
Stayed 3 nights in Apr 2025

8/10 Good

Anastasiia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice boutique hotel in a nice neighborhood. The only complaint that I have is the parking. As it doesn’t really indicate that you can park underground it’s a very small sign and the underground parking doesn’t have the name on it. Parking above has very tight parking especially if you drive a pickup truck. We also found that sleeping facing the lot the lights in the lot are very bright even with the blind pulled down plus they are doing construction next door and where our suite was they started at 7am to 5pm. Otherwise a nice place to sleep beds comfortable.
Stayed 2 nights in Apr 2025

6/10 Okay

Kenny

Travelled with family and small children
Limited
Stayed 1 night in Apr 2025

10/10 Excellent

Mawulete

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my team enjoyed our stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I were there during easter holidays. That was amazing, nice staff, clean room, all good, I really didn't see anything negative. Recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and great value. Lots to do for kids from fuse ball, ping ping, basketball hoops, mini putt. Floyd’s diner onsite & Hecklers Comedy club. Thoroughly enjoyed our stay. Would definitely recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with kids
Stayed 2 nights in Apr 2025

10/10 Excellent

morteza

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

10/10 Excellent

Harmanjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2025

6/10 Okay

Dianna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

We won't be staying here again.

Meh. The staff were pleasant, and the breakfast at the diner was great. However the room wasn't very clean, and housekeeping didn't get to the room until 5 or 6 pm. It seemed they only changed the towels and emptied the garbage. We were there 4 nights and the beds were never made. When I moved a chair, there was garbage from previous guests under it. Also, the scent from whatever laundry detergent used was over powering and unpleasant. We preferred to take the stairs rather than risk the sketchy elevator.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025