2/10 Terrible
Theodore
Travelled with family
Feb 17, 2026
Disliked: Cleanliness, staff & service, amenities
When we checked in there was no pillowcases and blankets in our room. We had to call the front desk to have them finished preparing the room. There was no water to the toilets so we had to get water from the sink using a Gatorade bottle and fill the tank to flush the toilet. The room next to us had a party almost all night and we called the staff a few times to complain about the noise and they came up once but said they didn’t hear anything. We asked to switch rooms the next morning and they said they only had a larger room and we couldn’t use the whole room. The people who had the party the night before were staying there that night as well and pretty much said they would be as loud as the night before so we insisted that we move to the bigger room. The hallway reeked of cigarette smoke. This room’s toilet also didn’t have water and there was a window which was stuck open. So we had no heat and the room got very cold. I finally had to locate the breaker box for the heat and turn it back on so we wouldn’t freeze. The room did not have coffee filters so we had to use paper towels so we could make coffee. As a result of the lack of heat I am sick. We won’t be back.
Theodore
Stayed 2 nights in Feb 2026
