The Oswego Hotel

4.0 star property
4-star eco-certified hotel near Victoria Harbour

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Photo gallery for The Oswego Hotel

Breakfast, lunch, dinner served; garden views
Lobby sitting area
Front of property
Breakfast, lunch, dinner served; garden views
Suite, 2 Bedrooms | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
500 Oswego Street, Victoria, BC, V8V5C1
  • Victoria Clipper Ferry Terminal
    ‪3 min walk‬
  • Victoria Harbour
    ‪3 min walk‬
  • British Columbia Parliament Building
    ‪6 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

Basic Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Victoria

James Bay stay.Within a 10-minute walk of this James Bay hotel, you'll find Victoria Harbour and Victoria Clipper Ferry Terminal. British Columbia Parliament Building and Victoria Fisherman's Wharf are also within half a mile (1 km).

What's nearby

  • Victoria Clipper Ferry Terminal - 3 min walk - 0.3 km
  • Victoria Harbour - 3 min walk - 0.3 km
  • British Columbia Parliament Building - 6 min walk - 0.5 km
  • Victoria Fisherman's Wharf - 7 min walk - 0.7 km
  • Royal BC Museum - 9 min walk - 0.8 km

Getting around

  • Victoria Intl. Airport (YYJ) - 37 min drive

Restaurants

  • ‪Milestones - ‬10 min walk
  • ‪Q Restaurant at the Empress - ‬10 min walk
  • ‪Tea at the Empress - ‬10 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Red Fish Blue Fish - ‬15 min walk

About this property

The Oswego Hotel

4-star eco-certified hotel near Victoria Harbour
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free WiFi. A 24-hour fitness center, spa services, and a terrace are also featured at the eco-certified The Oswego Hotel. Parking is available for a fee.

This 4-star Victoria hotel is smoke free.

  • 80 guestrooms or units
  • 10 levels
  • Built in 2007
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Oswego Hotel offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Tempur-Pedic beds feature down comforters. A pillow menu is available. This Victoria hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Spanish

Similar properties

Property amenities

Family friendly

  • Children's games
  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Evening entertainment
  • Games
  • Private wine tours
  • TV in common areas
  • Wine tours
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 20 per day
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number ST861410328

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1048 out of 1401 reviews
Rating 8 - Good. 246 out of 1401 reviews
Rating 6 - Okay. 74 out of 1401 reviews
Rating 4 - Poor. 22 out of 1401 reviews
Rating 2 - Terrible. 11 out of 1401 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great personal and very convenient to walk around beautiful Victoria.
Stayed 2 nights in May 2025

8/10 Good

Dorothea

Stayed 4 nights in Mar 2025

10/10 Excellent

Trevor

Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Katharine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, will be back in May for another stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Victoria Harbour and the hotel was clean, staff were very helpful. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Away

We stayed for 3 nights for a birthday celebration. The room was clean and the kitchen was well equipt. The large tub was lovely. Walking distance to plenty of dining options as well as tasty food at the restaurant onsite. Live music was a great addition
Stayed 3 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, modern suite style hotel in the heart of James Bay. Perfect location for an incredible stay in Victoria!
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Oswego especially the neighbourhood and wonderful service staff. Everything is well taken care of but could use some refreshment/updates.

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, good vibe in restaurant lobby area. My only complaint was the types of toilet paper they use. Not rolls but sheets like they have in the UK. They were rather low too so it was difficult using them. Other than that small minor thing, the place was great, bed was comfortable and I slept like a baby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mickael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel suites were clean and spacious. The staff were friendly. The location was great too! I highly recommend this place and would stay here again. Too bad the restaurant was closed as I would have loved to try out their restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucia, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, perfect neighbourhood, nice and quiet and within walking distance to downtown Victoria, Fisherman’s Wharf, Ogden Point and more. The hotel was great, the staff friendly and attentive. The in house restaurant has a delicious menu and tasty drinks! Will stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We so appreciated an early check in. Thank you! And, the room was updated, clean and pretty.
Stayed 1 night in Feb 2025

10/10 Excellent

Ru, Pittsburgh

Stayed 2 nights in Feb 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and looks contemporary. Cozy rooms and spacious bedrooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay. Loved having our own kitchen. Checking in and out was a breeze and the staff were fantastic!
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Murray

Liked: Cleanliness
Loved the location and staff. Wonderful boutique hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Patricia

Stayed 5 nights in Feb 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are long time fans of the Oswego and will continue to be so. Staff are always lovely, accommodating, professional and personable. Rooms always feel so spacious and bright and being able to walk and enjoy the neighbourhood and harbour offerings is such a bonus. We always rely on the Oswego as they consistently meet and go above our expectations.
Stayed 4 nights in Feb 2025