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Chateau Victoria Hotel and Suites

3.5 star property
Eco-certified hotel near Victoria Harbour

Choose dates to view prices

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Traditional Room
Property entrance
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.2 out of 10
Wonderful
(49 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.2 out of 10
Wonderful
(173 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(184 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the area

Victoria

Heart of Victoria.Within a 10-minute walk of this Downtown Victoria hotel, you'll find Royal BC Museum and Victoria Harbour. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 6 min walk - 0.6 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel near Victoria Harbour
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1529 out of 2197 reviews
Rating 8 - Good. 442 out of 2197 reviews
Rating 6 - Okay. 143 out of 2197 reviews
Rating 4 - Poor. 46 out of 2197 reviews
Rating 2 - Terrible. 37 out of 2197 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFREY, ROWLETT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our 1st time staying here & we are impressed. We are very glad we chose Chateau Victoria.
Stayed 1 night in Jun 2025

6/10 Okay

John

Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff was helpful complementary umbrellas saved the day!!
Stayed 1 night in Mar 2025

10/10 Excellent

bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Wade

Excellent property
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very nice rooms. The staff are friendly and go above and beyond. Highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Absolutely amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

robert

Stayed 1 night in Mar 2025

10/10 Excellent

Franco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convivence location and within walking distance to the downtown Victoria area. Friendly staffs and clean place. The bed was comfortable and the only thing we do not like was the shower head. It cannot be adjusted for water speed. Definitely will pick stay at this hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
While the room itself was lovely, the view to a parking lot was not, nor was the constant hum from some kind of equipment and the occasional sound of a washing machine spinning. It is very convenient to downtown Victoria and the staff were all very helpful and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Very comfortable hotel with reasonable prices
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights over spring break with our 8 and 11 year old children. We had a standard room with 2 queen beds. Everything was amazing from check in to check out. The location was amazing, the price was great and the staff was wonderful. If I was to complain about anything I would say the pool was fairly busy every time we went but to be expected over spring break. Highly recommend!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there for one night to see a concert. Went to clives after the show and was very pleased with the drinks and the surpised at how good the food was, the rooms were clean and mordern for the age of the building. This was out frist time staying here
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Beautiful suite, dog friendly, convenient location and great restaurants on site
Stayed 1 night in Mar 2025

8/10 Good

emma

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool, gym & elevator are small. We use the stairs most of the time as the elevator is slow. Otherwise, the hotel is clean & the location is good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room which included a microwave and some dishes which proved to be very handy. Particularly appreciated the kettle in the room, as a tea drinker I like to be able to boil water without filtering through a coffee maker. The location of the hotel was easy walking distance to everything we had planned to do while visiting. I thought the room rates were reasonable and would not hesitate to recommend to anyone visiting the area.
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 1 night in Mar 2025

8/10 Good

Kaylee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great room, awesome location! Downside, very warm. Older hotel, wallpaper was coming off (no biggy for us) pool is small and busy.
Stayed 1 night in Mar 2025

2/10 Terrible

Xiaojun

Liked: Cleanliness, staff & service, property conditions & facilities
Staying on the third floor, the room window offered no view at all, facing directly towards trash bins and a wall, and it became very noisy starting at 8 in the morning.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Stayed 6 nights in Mar 2025