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Chateau Victoria Hotel and Suites

3.5 star property
3.5-star hotel near Victoria Harbour

Choose dates to view prices

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Lobby sitting area
Breakfast, lunch and dinner served
Indoor pool
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min walk‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(244 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(260 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(68 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Victoria

Heart of Victoria.Within a 15-minute walk of this Downtown Victoria hotel, you'll find Victoria Harbour and Victoria Clipper Ferry Terminal. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Government Street - 2 min walk - 0.2 km
  • Victoria Royal Theatre - 3 min walk - 0.3 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • Victoria Harbour - 9 min walk - 0.8 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Hanks On Douglas - ‬4 min walk

About this property

Chateau Victoria Hotel and Suites

3.5-star hotel near Victoria Harbour
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1852 out of 2642 reviews
Rating 8 - Good. 524 out of 2642 reviews
Rating 6 - Okay. 175 out of 2642 reviews
Rating 4 - Poor. 49 out of 2642 reviews
Rating 2 - Terrible. 42 out of 2642 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

DOUGLAS

Stayed 1 night in Dec 2025

10/10 Excellent

Jihyang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice overall. Since it was the Christmas season, they had cookies and hot chocolate for guests, which was a nice touch. There was also water available at the front desk, which was convenient. The room was clean and had a small kitchen with utensils, making it easy to eat. The pool was a bit disappointing because the water was cold, but the jacuzzi was much better and nice and warm. We’d definitely stay here again. Thank you!
Stayed 1 night in Dec 2025

6/10 Okay

VANESSA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stay at second floor and the pool is very close and the smell of the Clorox was very strong, also the light from the window was very disturbing at night, the room are small, but very clean.
Stayed 2 nights in Dec 2025

8/10 Good

Keith

Stayed 1 night in Dec 2025

8/10 Good

Anurag

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall very good location and good hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Adriana, Barberton

Travelled with family
Liked: Amenities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Enrique

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful option to stay in Victoria
Stayed 2 nights in Dec 2025

6/10 Okay

Francisco Jesus

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Needs a little updating. Great location!
Stayed 2 nights in Dec 2025

8/10 Good

Erick-Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jaimee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place did not disappoint. Staff were sincere, helpful and kind. The room was great. Would absolutely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Eleanore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were very friendly! Excellent room service. We were put in a room that wasn’t suitable and they immediately made it right by moving us to a bigger room. We have stayed here every year at Christmas for years and it’s our little home away from home.
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth, Vaughan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was great!
Stayed 2 nights in Dec 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome room the bathroom was a bit small but okay
Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lication
Stayed 1 night in Nov 2025

6/10 Okay

Shipra

Travelled with partner
Liked: Cleanliness
Room was too basic and the fixtures were old.
Stayed 1 night in Dec 2025

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They added hooks in the bathrooms and provided first aid after a fall. Nice suites with great amenities, nice Christmas decor plus friendly local shuttle.
Stayed 9 nights in Dec 2025

10/10 Excellent

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We haven't had breakfast yet but the menu looks great. I'm quite sure it will be very nice. This hotel is lovely and the best location for downtown Victoria at good rates!
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 2 nights in Dec 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clive's bar is a gem. The staff here is stellar, they make you feel like real family. I'd live here if I could. 😄
Stayed 4 nights in Dec 2025

8/10 Good

kieran

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room! Checking in was fast
Stayed 1 night in Dec 2025