Chateau Victoria Hotel and Suites

3.5 star property
Eco-certified hotel near Victoria Harbour

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Lobby sitting area
Property entrance
Traditional Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 71 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Traditional Room

9.0 out of 10
Wonderful
(202 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(216 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Superior Suite

9.0 out of 10
Wonderful
(56 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Victoria

Heart of Victoria.Within a 10-minute walk of this Downtown Victoria hotel, you'll find Royal BC Museum and Victoria Harbour. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 6 min walk - 0.6 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km
  • Save-On-Foods Memorial Centre - 18 min walk - 1.5 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Noodlebox - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Big Bad Johns - ‬3 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel near Victoria Harbour
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1658 out of 2362 reviews
Rating 8 - Good. 469 out of 2362 reviews
Rating 6 - Okay. 144 out of 2362 reviews
Rating 4 - Poor. 50 out of 2362 reviews
Rating 2 - Terrible. 41 out of 2362 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

2/10 Terrible

wenjia

Liked: Cleanliness, staff & service, property conditions & facilities
We live on the second floor 204, opposite the ice house, and every time someone opens the door we think our door is opened. The downstairs is very close to the road and very noisy
Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Problem with check in

The only problem we had was at the check in I booked this room in my husband’s name Jorge. And we paid with his credit card. Even tho he had your email confirming his reservation in his name. They made him wait for an hr and was not going to let him check in. And wanted to double charge him. He did get them to agree to the booking we made with hotel. Com. From that point on it was perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

JunArnie, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our accommodation was upgraded which was nice for a group of 4. Thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rob

Liked: Amenities, property conditions & facilities
Location
Stayed 5 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

8/10 Good

Constance

Travelled with group
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff could not have been nicer! Lovely views and centrally located! Delightful stay!
Stayed 5 nights in Jul 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time and hotel close to alit downtown
Stayed 2 nights in Jul 2025

10/10 Excellent

Karisa

Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'd return to this hotel in the future.
Stayed 4 nights in Jul 2025

8/10 Good

Kristen

Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Felipe Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really close to amazing

Options for lower pillows according to customer sleep preferences would be awesome. Please fix the broken elevator. It is really needed
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Jun 2025

10/10 Excellent

Suman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious with friendly staff and centrally located
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Stayed 5 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for walking to harbor. Wonderful, reasonably-priced breakfast with a spectacular view.
Stayed 1 night in Jul 2025

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was beautiful and everything was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
It was my first time staying at this property and I enjoyed it! Spacious and clean rooms, daily cleaning, comfy beds and having a little kitchen-like corner were some of the best experiences.
Stayed 3 nights in Jun 2025