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Chateau Victoria Hotel and Suites

3.5 star property
Hotel near Victoria Harbour in Victoria

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Property entrance
Indoor pool
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(223 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(241 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(66 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Free WiFi
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CA $194 total
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Feb 24 - Feb 25
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About the area

Victoria

Heart of Victoria.Within a 15-minute walk of this Downtown Victoria hotel, you'll find Victoria Harbour and Victoria Clipper Ferry Terminal. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Hanks On Douglas - ‬4 min walk

About this property

Chateau Victoria Hotel and Suites

Hotel near Victoria Harbour in Victoria
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Exterior
Hotel Grand Pacific
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  • Hot tub
  • Pet friendly
  • Kids pool
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The price is CA $212
CA $248 total
includes taxes & fees
Feb 23 - Feb 24
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1800 out of 2563 reviews
Rating 8 - Good. 505 out of 2563 reviews
Rating 6 - Okay. 167 out of 2563 reviews
Rating 4 - Poor. 49 out of 2563 reviews
Rating 2 - Terrible. 42 out of 2563 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Martin, SURREY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
With Hotel Grand Pacific best hotel in Victoria, family run, lovely bar, but vista is overpriced and over rated. great Hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Terence

Liked: Cleanliness, amenities, property conditions & facilities
Always lovely.somewhat unique hotel in victoria.lovely staff
Stayed 1 night in Nov 2025

10/10 Excellent

lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spot less comfy
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
Room was clean and staff friendly
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good experience in general. Would have appreciated a room upgrade.
Stayed 1 night in Nov 2025

6/10 Okay

Ashley

The room was nice, but we were on second floor and it was quite noisy. Not sure what was under us.
Stayed 1 night in Nov 2025

8/10 Good

Chloé-Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, good amenities
Stayed 6 nights in Nov 2025

4/10 Poor

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had asked for a King Bed and booked the room over a week before but didn’t get it and was told, no to the request. Also asked for a late check out, which would’ve been maybe 10 minutes and was told that the checkouts were sold out. Never heard of this before. Definitely not happy with how my request was disregarded. Didn’t enjoy the stay at all tbh.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

Susie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. Amazing staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Doug

Stayed 2 nights in Nov 2025

10/10 Excellent

Ankit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was exceptionally clean, and the staff was amazing—they even helped us upgrade to a suite for our wedding anniversary. The location is excellent, with convenient shuttle service throughout downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

Cameron

Stayed 2 nights in Nov 2025

10/10 Excellent

Matilda

Liked: Cleanliness, amenities, property conditions & facilities
We would stay here again! Everything was clean, the staff was so friendly and accommodating. I think bathrobes would’ve been nice though.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kristen

Beautiful, spacious room. Convenient location. Appreciate the free apples too
Stayed 1 night in Nov 2025

10/10 Excellent

Ka Fai

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenience to walk around in the city
Stayed 1 night in Nov 2025

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
As promised.Staff were attentive.
Stayed 7 nights in Nov 2025

10/10 Excellent

Carter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room Was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Yes the room was very clean and the staff was very courteous.
Stayed 21 nights in Oct 2025

10/10 Excellent

Sheila, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just our favourite place to stay while visiting beautiful Victoria. The restaurant is exceptional for breakfast and dinners. Walking distance to many restaurants and so close to the inner harbour.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, quiet and nicely updated. Super courteous staff, great lounge and restaurant!
Stayed 3 nights in Nov 2025

6/10 Okay

Feng Chun

Good
Stayed 2 nights in Nov 2025

8/10 Good

Vivian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great visit, loved the shuttle to local places.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 5 nights in Nov 2025