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Chateau Victoria Hotel and Suites

3.5 star property
Hotel near Victoria Harbour in Victoria

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Property entrance
Lobby sitting area
Traditional Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 71 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(210 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(225 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(62 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Victoria

Heart of Victoria.Within a 15-minute walk of this Downtown Victoria hotel, you'll find Victoria Harbour and Victoria Clipper Ferry Terminal. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Government Street - 2 min walk - 0.2 km
  • Victoria Royal Theatre - 3 min walk - 0.3 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • Victoria Harbour - 9 min walk - 0.8 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Big Bad Johns - ‬3 min walk
  • ‪Noodlebox - ‬3 min walk

About this property

Chateau Victoria Hotel and Suites

Hotel near Victoria Harbour in Victoria
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1745 out of 2492 reviews
Rating 8 - Good. 494 out of 2492 reviews
Rating 6 - Okay. 160 out of 2492 reviews
Rating 4 - Poor. 51 out of 2492 reviews
Rating 2 - Terrible. 42 out of 2492 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
With Hotel Grand Pacific best hotel in Victoria, family run, lovely bar, but vista is overpriced and over rated. great Hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Terence

Liked: Cleanliness, amenities, property conditions & facilities
Always lovely.somewhat unique hotel in victoria.lovely staff
Stayed 1 night in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location. Lovely hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here. The suite was spacious, clean and comfortable. The staff were so helpful when i found out my credit card had been fraudulently used and i needed to submit documents to my bank home in Australia. I was able to use their computer, they scanned documents for me and helped in an extremely stressful situation. The rooftop restaurant had beautiful views of the harbour, and tge free shuttle bus to drop us at various places in the downtown area was so helpful. I would recommend staying here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kiriko

Stayed 1 night in Sep 2025

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very convenient location to waterfront, ferry, dining, and shopping. Excellent service. Wonderful staff. I would highly recommend and definitely return!
Stayed 3 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to the harbor, Empress, Parliament, Cathedral. Public bus just around the corner for an easy and cheap ride to Butchart Gardens ($6). While our view was lousy (loading dock), everything else was ideal.
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked all the information i was given about the area also the location is close to everything my son and i wanted to do :)
Stayed 1 night in Sep 2025

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eun-Jeong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and walkable

This was a really nice hotel in a central location. Very walkable. Parking was decent, however upon checkin parking is tight (not many cars fit in the area. We had a beautiful view room and could see the Empress and harbor with cruise ships. Very quiet, nice swimming pool. An enjoyable stay in Victoria.
Stayed 3 nights in Aug 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Nice place. Great coffee machines.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jiajing

Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean lovely 2 room suite with beautiful view, was a relaxing place to rest, spend time together and separate spaces fir needed alone time also! We slept well.
Stayed 3 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jesteene

Liked: Cleanliness, staff & service, property conditions & facilities
I will keep booking in this hotel fo
Stayed 2 nights in Sep 2025

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building that lacked quality air conditioning.
Stayed 1 night in Aug 2025

8/10 Good

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is within walking distance of Inner Harbor, shopping, and dining area. Room is clean. But it has no central air-conditioning. It is hot in the room. They have a portable airconditioner but very noisy when we turned it on. Cannot use it at night due to its noise. Fortunately, the weather is cooler at night. Parking is very limited and parking space is very narrow. It definitely challenges your parking skills.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025