"The fridge in the room is very loud but overall, the room was nice. The kitchen was fairly dated and the pull out couch was not the most comfortable " More
Heart of Victoria
Within a 15-minute walk of this Downtown Victoria hotel, you'll find Victoria Harbour and Victoria Clipper Ferry Terminal. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).
Renovated in 2016
The hotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like a free area shuttle.
27 Aug. 2023 by K. Taylor - Duty Manager
Hi Pam, thank you for the great rating and for choosing to stay with us. I do apologize if the kitchen noise was a bother and I have informed our maintenance team to take a look and probably replace it if it is defective. We do hope the rest of your stay in our beautiful city was a memorable one.
18 Jun. 2023 by K. Taylor - Duty Manager
Thank you Renee!
20 Mar. 2023 by K. Taylor - Duty Manager
It appears as though there might have been some miscommunication during your stay, as we do have electric vehicle charging. Sometimes there may be others who need it before you, but we will always do our best to make sure everyone has access to it at some point. We do not however, condone foul language or abuse of our team either at the hotel or on this site. Our team and especially our bell/valet team is constantly praised for their 'above and beyond' levels of service and it is completely inappropriate to use language as you have.
16 Feb. 2023 by K. Taylor - Duty Manager
Hi Pam. Thank you for returning to stay with us again and for the great score. Our newly renovated traditional rooms are open and look fabulous. We hope to see you again soon.
3 Jul. 2022 by Keith Taylor - Duty Manager
Thank you so much for your kind words. We look forward to seeing you (and the pup) again soon. All the best!
8 Feb. 2022 by Chateau Victoria Hotel & Suites
Thank you for your review, we are happy to hear you enjoyed your stay with us. We hope to see you again!
28 Jun. 2021 by chateauvictoria
We're sorry to hear you had an unpleasant experience at Vista 18. We encourage guests to notify us of any issues as they arise so we may be able to immediately improve upon the service. We'd love to know more about what went wrong, feel free to reach out to the Operations Manager to let us know!
4 Jan. 2021 by Paul
Thank you for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. We are pleased that you enjoyed your time with us! We hope to have the restaurant back open for dinner on Sunday and Monday in the near future.
16 Apr. 2023 by K. Taylor - Duty Manager
Thank you for the great rating Marcus!
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a spa tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available. A complete renovation of Chateau Victoria Hotel and Suites was completed in 2016. This 3.5-star Victoria hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Chateau Victoria Hotel and Suites offers 177 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.