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Chateau Victoria Hotel and Suites

Property class: 3.5
3.5-star hotel near Victoria Harbour

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Indoor pool
Property entrance
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min walk‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(249 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(264 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(69 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Victoria

Heart of Victoria.Within a 15-minute walk of this Downtown Victoria hotel, you'll find Victoria Harbour and Victoria Clipper Ferry Terminal. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Tourist - ‬4 min walk
  • ‪M Club Lounge - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

3.5-star hotel near Victoria Harbour
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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CA $367 total
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1878 out of 2673 reviews
Rating 8 - Good. 527 out of 2673 reviews
Rating 6 - Okay. 175 out of 2673 reviews
Rating 4 - Poor. 49 out of 2673 reviews
Rating 2 - Terrible. 44 out of 2673 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Looks great
Stayed 1 night in Jan 2026

10/10 Excellent

JINGYI

Disliked: Cleanliness
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

samantha

Stayed 2 nights in Jan 2026

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, amenities
No free breakfast but the menu was good.
Stayed 3 nights in Jan 2026

8/10 Good

Jeseline

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location...
Stayed 2 nights in Jan 2026

10/10 Excellent

david

Stayed 1 night in Jan 2026

10/10 Excellent

Misty

Liked: Cleanliness, property conditions & facilities
Great location, personable staff, free downtown shuttle, clean room, nice pool area. Weird toilet paper (more like individual tissues) and small bathroom but would definitely go back! Vista 18 was awesome too.
Stayed 3 nights in Dec 2025

10/10 Excellent

RUTH

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Very clean, staff were friendly and helpful.
Loved the view!
Stayed 1 night in Jan 2026

2/10 Terrible

Sarah

Stayed 2 nights in Jan 2026

10/10 Excellent

Alison

Liked: Cleanliness
Stayed 2 nights in Jan 2026

8/10 Good

Daniela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was alright, but our room was quite low down and we had a pretty terrible view of the large garbage bins from our window (frustrating considering how much we’d paid for the room). Also, the bin in our room hadn’t been emptied, which the made us wonder what else had been skipped during turnover of the room. Staff were otherwise polite and the location is convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Muezzin

Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
This is by far one of the best hotels I’ve ever been to! The cleanliness, friendliness of the staff, the pool and hot hub, central location and the room was superb. We stayed at the superior suit and it felt like it was a home away from home. I forgot we were in a hotel with a fully equipped kitchen and a warm cozy living room. The furniture was in top shape, modem, clean and comfortable. The bed had a beautiful mattress that smelled and looked pristine. I cannot speak highly enough about this place. We are booking again and I’ve never done that with a hotel. What a tremendous vacation!
Stayed 3 nights in Jan 2026

8/10 Good

Cortney

Stayed 1 night in Dec 2025

8/10 Good

Shawn

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
When I arrived for check in, they advised me that my room had been cancelled, however, I insisted that I did not cancel my reservation, they further checked my reservation, and the issue was fixed. I had no free breakfast, it was not included with my room. My washroom sink was plug in, however, they fixed the problem right away. The room is very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, pleasant staff, great location
Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were super friendly and accommodating. Rooms were very spacious and practical. Great stay overall
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Stayed 3 nights in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming team members, clean room, excellent location and restaurants
Stayed 1 night in Jan 2026

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

2/10 Terrible

Tiffany

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, awesome pool, great location downtown
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The staff were the best ever! Every person we interacted with was kind, helpful & pleasant. We’ve never experienced this level of service in another hotel!
Stayed 1 night in Jan 2026