"front desk service was excellent , hotel is accessible to most of the tourist destination " More
Downtown Victoria stay
A stay at this Downtown Victoria hotel places you steps from The McPherson Playhouse and within a 5-minute walk of Market Square. Chinatown and Victoria Conference Centre are also within half a mile (1 km).
Business services
A restaurant, valet parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 103 guestrooms also offer free WiFi and TVs with cable channels. Free newspapers, free local calls, and free bottled water are also available.
9 Sep. 2019 by Sasha Tsupryk
Good day! Thank you for your kind words about front desk service. We do try our best to far and beyond to accommodate guests with their request. That is very nice to hear. Have an awesome day! Sasha Tsupryk Front Desk Manager
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The eco-friendly Best Western Plus Carlton Plaza Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Victoria hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge) , Parking (limited spaces)
Best Western Plus Carlton Plaza Hotel offers 103 accommodations with safes and complimentary newspapers. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Best Western Plus Carlton Plaza Hotel has a restaurant on site.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
