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Best Western Plus Carlton Plaza Hotel

3.5 star property
3.5-star Edwardian hotel near The McPherson Playhouse

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Restaurant
Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)
Exterior
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
642 Johnson St, Victoria, BC, V8W1M6
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Place, Victoria Conference Centre
    ‪10 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(33 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(26 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Two Double Suite

  • Sleeps 5

Family Two Queen Room

  • Sleeps 5

King Suite with Kitchenette

  • Sleeps 4

King and Queen Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Traditional Two Double Room

  • Sleeps 3

Traditional King Room

  • Sleeps 2

King Studio Suite

  • Sleeps 4

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About the area

Victoria

Downtown Victoria stay.A stay at this Downtown Victoria hotel places you steps from The McPherson Playhouse and within a 5-minute walk of Market Square. Chinatown and Fan Tan Alley are also within half a mile (1 km).

What's nearby

  • Government Street - 1 min walk - 0.2 km
  • The McPherson Playhouse - 1 min walk - 0.2 km
  • Chinatown - 3 min walk - 0.3 km
  • Market Square - 3 min walk - 0.3 km
  • Victoria Conference Centre - 10 min walk - 0.9 km

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Fatburger - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪John's Place Restaurant - ‬3 min walk

About this property

Best Western Plus Carlton Plaza Hotel

3.5-star Edwardian hotel near The McPherson Playhouse
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Built in 1912
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Front of property - evening/night
Strathcona Hotel
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
4.4 out of 5, Excellent, 1,723 reviews
The price is CA $155
CA $180 total
includes taxes & fees
Mar 16 - Mar 17
Strathcona Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

How close is Best Western Plus Carlton Plaza Hotel to the airport?

Best Western Plus Carlton Plaza Hotel is 0.5 mi (3-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on Mar 29, 2026 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Carlton Plaza Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Carlton Plaza Hotel.

Does Best Western Plus Carlton Plaza Hotel offer free breakfast?

Free breakfast isn’t offered at Best Western Plus Carlton Plaza Hotel, but full breakfast is offered for a fee of between CAD 15 and 25 for adults, CAD 15 and 25 for children. It's available on weekdays from 7:00 AM to 1:00 PM and weekends from 8:00 AM to 1:00 PM.

Is there a casino at Best Western Plus Carlton Plaza Hotel?

No, there is no casino at this hotel, but Elements Casino (12-min drive) is nearby.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Plus Carlton Plaza Hotel?

Free parking is not available at this hotel. Valet parking is available for CAD 20 per day.

Does Best Western Plus Carlton Plaza Hotel have a pool?

Best Western Plus Carlton Plaza Hotel does not have a pool.

Does Best Western Plus Carlton Plaza Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Carlton Plaza Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Carlton Plaza Hotel to downtown Victoria?

Best Western Plus Carlton Plaza Hotel is 0.1 mi away from Victoria.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 889 out of 1379 reviews
Rating 8 - Good. 322 out of 1379 reviews
Rating 6 - Okay. 108 out of 1379 reviews
Rating 4 - Poor. 32 out of 1379 reviews
Rating 2 - Terrible. 28 out of 1379 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Patrick

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Barton, Courtenay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Accomodations at this property were great. Service was exemplary. The location was convenient and the restaurant on the property was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
staff were lovely and room was clean and cozy!
Stayed 2 nights in Dec 2025

10/10 Excellent

Katya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location. Good room and amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service
♡
Stayed 2 nights in Dec 2025

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good!
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. Staff were extremely helpful and courtesy. No breakfast but restaurant next door.
Stayed 1 night in Dec 2025

10/10 Excellent

Maricel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was good and the sheets were clean and well pressed. Very close to restaurants. There is nearby parking that is free from 8pm to 8am and also you can park around the street. This is also close to the wharf and other nearby tourist spots. They don't have free breakfast but there is a good restaurant beside the lobby.
Stayed 1 night in Nov 2025

10/10 Excellent

Monique, Campbell River

Stayed 2 nights in Nov 2025

10/10 Excellent

Taneal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time the hotel was great location and wonderful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff of any hotel we've ever stayed at! Great rooms, recently updated and fresh. Great location.
Stayed 2 nights in Nov 2025

8/10 Good

Derek

Liked: Cleanliness, amenities
Room was decent and staff was very friendly. I would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right downtown, the hotel is walkable to many Victoria attractions. For us, being one block from our son's apartment made it an excellent choice.
Stayed 4 nights in Nov 2025

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, but very noise, elevator, staff room both was close to my room, I couldn't sleep at all
Stayed 2 nights in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Staff were lovely and helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Kole

Stayed 1 night in Nov 2025

10/10 Excellent

Lowani

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Fantastic hotel, great staff, so helpful and friendly. Room was super clean and well stocked, the family suite is perfect for families with young kids. The area just around the hotel is a little rough, but a short 5 minute walk towards the water takes you to a nicer part of town. Rubys reataurant is phenomenal! Excellent food at reasonable prices, we loved it. Will stay again!
Stayed 2 nights in Nov 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Staff were very friendly and we loved the location. We got a room upgrade and loved having a kitchen and nice sitting area in the room. We will be back.
Stayed 1 night in Nov 2025

10/10 Excellent

sagarjeet

Stayed 1 night in Nov 2025