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Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian hotel near The McPherson Playhouse

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Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Exterior
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Parking available

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Chinatown
    ‪4 min walk‬
  • Royal BC Museum
    ‪11 min walk‬
  • British Columbia Parliament Building
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Fridge, coffee/tea maker, electric kettle

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Victoria

Downtown Victoria stay.A stay at this Downtown Victoria hotel places you steps from The McPherson Playhouse and within a 5-minute walk of Market Square. Chinatown and Fan Tan Alley are also within half a mile (1 km).

What's nearby

  • Chinatown - 4 min walk - 0.4 km
  • Victoria Conference Centre - 9 min walk - 0.8 km
  • Royal BC Museum - 11 min walk - 1.0 km
  • British Columbia Parliament Building - 13 min walk - 1.1 km
  • Victoria Clipper Ferry Terminal - 18 min walk - 1.5 km

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Edwardian hotel near The McPherson Playhouse
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.

This Edwardian Victoria hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Built in 1912
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and complimentary bottled water. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1110 reviews
Rating 8 - Good. 287 out of 1110 reviews
Rating 6 - Okay. 77 out of 1110 reviews
Rating 4 - Poor. 27 out of 1110 reviews
Rating 2 - Terrible. 20 out of 1110 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and great location
Stayed 1 night in Apr 2025

6/10 Okay

Cheuk Hei Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Nicholas

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Aleah

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Romel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy, Pomona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Manooj

Liked: Cleanliness, staff & service
One of the affordable property in Victoria
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy check in and out. Only concern was outside the hotel, lots of homeless people. Didn’t feel very safe so you just have to be very cautious but that isn’t the hotels fault. Everything with the stay was fantastic
Stayed 1 night in Feb 2025

10/10 Excellent

Ernie

I love smiles and friendly out going staff. This group was great. I could share my daily stories and what I got in return was receptive ears. Great place to stay.
Stayed 8 nights in Jan 2025

8/10 Good

Jagvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was well greeted. The hotel room was well kept. I would definitely come back.
Stayed 1 night in Feb 2025

6/10 Okay

Gurveer

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Faustine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will go back it was so awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so nice! A lovely spot for a staycation
Stayed 1 night in Feb 2025

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible hotel, 0/10

Horrible stay, they have a night club attached to the hotel and music was so loud. Couldn't sleep until 2am because of it. The hotel provides ear plugs beside each bed to help cancel out the noise but doesn't help much. You can feel the music while laying in bed. Stay away if you're looking for a nights sleep.
Stayed 1 night in Jan 2025

6/10 Okay

Natasha, San Diego

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking in the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 3 nights in Jan 2025

8/10 Good

Zoe

Stayed 1 night in Jan 2025

10/10 Excellent

Kaitlyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was fiya
Stayed 4 nights in Jan 2025

10/10 Excellent

Marcia

Stayed 2 nights in Jan 2025