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Arbutus Inn

2.0 star property
Hotel near Victoria Harbour in Victoria

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Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Front of property
Fridge, microwave, coffee/tea maker
Interior
Bathroom shower

Reviews

8.4

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Business services
    Business servicesBusiness services

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Popular LocationVictoria Harbour4 min drive
  • Popular LocationVictoria Clipper Ferry Terminal5 min drive
  • Popular LocationVictoria Fisherman's Wharf6 min drive
  • AirportVictoria, BC (YYJ-Victoria Intl.)22 min drive

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen

Room, Multiple Beds, Kitchen

  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior
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The price is CA $283
per night
CA $332 total
includes taxes & fees
10 Aug - 11 Aug
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About the area

Victoria

Burnside stay.Your stay at this Burnside hotel places you within 2 miles (3 km) of Victoria Harbour and Victoria Clipper Ferry Terminal. Government Street and MayFair Shopping Centre are also within half a mile (1 km).

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk
  • Royal BC Museum - 3 min drive
  • Victoria Harbour - 4 min drive
  • Victoria Clipper Ferry Terminal - 5 min drive
  • Victoria Fisherman's Wharf - 6 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Opa Souvlaki - ‬8 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Red Robin Gourmet Burgers - ‬12 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Arbutus Inn

Hotel near Victoria Harbour in Victoria
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Italian

Property amenities

Family friendly

  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1010 reviews" "
Rating 8 - Good. 393 out of 1010 reviews" "
Rating 6 - Okay. 104 out of 1010 reviews" "
Rating 4 - Poor. 36 out of 1010 reviews" "
Rating 2 - Terrible. 29 out of 1010 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't aware that the room we booked was an efficiency suite complete with stove and fridge. Sweet
Stayed 1 night in Apr 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Arbutus was really great for what I needed. Close to the DT area, clean and everyone was really nice and helpful. The only downside was the homeless ppl around it that even tho is not their fault it made it difficult for me to feel comfortable walking around
Stayed 1 night in Apr 2024

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Lacked in room amenities.
Stayed 3 nights in Apr 2024

4/10 Poor

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room was unbearably warm in the middle of April when it was chilly outside! I had the window wide open so that I could try and get some sleep. I tried the air conditioner, but it was so loud as there was an issue with the fan or something inside of it. In the early morning and employee went outside and had a cigarette right outside my window, which disturbed me and pissed me off. I will never stay there again.
Stayed 1 night in Apr 2024

8/10 Good

Garry

Stayed 3 nights in Apr 2024

10/10 Excellent

Dave

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Nice room good price that’s all I look for
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here on a few occasions and have found the place to always be clean, quiet as well, the staff is very friendly. It is also within walking distance to various shops.
Stayed 1 night in Apr 2024

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and renovated rooms with comfortable beds and good black out curtains. The bath mat and a face cloth were folded into a fancy design. There is no elevator, but rooms on second floor don’t need stairs access from front lobby. The stairs themselves aren’t an issue, but if you can’t do stairs, maybe a note to add when booking. It’s a basic and practical hotel. The rooms are cozy and the surrounding neighborhood was very quiet. We slept with the window open to get a nice breeze and slept soundly with no disruptive noises from the nearby semi busy road. This road is on the far side of a parking lot for rental vehicles. The staff were friendly, efficient and courteous. There is a rental car agency desk in lobby. We enjoyed our stay. A nice place to lay our head after running around Victoria and surrounding areas during the day.
Stayed 3 nights in Apr 2024

8/10 Good

Davinzon

Liked: Cleanliness, staff & service
It was good
Stayed 6 nights in Apr 2024

8/10 Good

Pascual

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for older hotel
Good value for the price. Very clean and staff were friendly.
Stayed 1 night in Apr 2024

8/10 Good

Pascual

Liked: Cleanliness, staff & service, room comfort
Good basic value hotel
Good value in a basic, older hotel. Rooms were clean and comfortable but of older build quality. One room had a mobile heater but was not required. Air conditioner was functional. Staff provided excellent service and were friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Monique

Visit to the Buthcard’s Gardens
Very lovely redecorated with « bon goût «  and good quality material. The personnel was particularly helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable. Value for money. Will come back.
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Clean and comfortable. Our end was a little noisy not sure what the noises were? Could also hear somebody else’s TV. Stayed here quite a few times. Never had that happen before. Prices are reasonable. Overall great for a night or two.
Stayed 1 night in Apr 2024

8/10 Good

Donna, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024

8/10 Good

Peter, Prince George

Stayed 6 nights in Apr 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 5 nights in Mar 2024

8/10 Good

Farshad

Stayed 2 nights in Mar 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Good location.
Stayed 1 night in Apr 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and knowledgeable. The rooms are clean and smoke free. Lots of parking. Overall, it had everything we needed and were looking for.
Stayed 1 night in Apr 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service
Limited Parking
Stayed 4 nights in Mar 2024

8/10 Good

Ernst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel with smaller rooms and no elevator. Staff are friendly and helpful. Check-in was simple and quick. Interior of hotel hallways/stairwells/rooms impressed me with its cleanliness. Property is shared with National car rental outlet. Convenient if you wanted to rent and start your trip from here. The price was quite reasonable. Spoons Cafe is just across the street and is open for breakfast and lunch till 4 pm. Great food and ambiance. Very handy for this location.
Stayed 1 night in Apr 2024