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Arbutus Inn

3.0 star property
3-star hotel near Victoria Harbour

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Business centre
Interior entrance
Combined shower/tub, hair dryer, towels
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Galloping Goose Trail
    ‪12 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(84 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(75 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(43 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(80 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(25 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(24 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the area

Victoria

Burnside stay.Your stay at this Burnside hotel places you within 2 miles (3 km) of Victoria Harbour and Victoria Clipper Ferry Terminal. Government Street and MayFair Shopping Centre are also within half a mile (1 km).

What's nearby

  • Government Street - 4 min walk - 0.4 km
  • Topaz Park - 4 min walk - 0.4 km
  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Galloping Goose Trail - 12 min walk - 1.0 km
  • Save-On-Foods Memorial Centre - 19 min walk - 1.6 km

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Arbutus Inn

3-star hotel near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This 3-star Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

How close is Arbutus Inn to the airport?

Arbutus Inn is 1.3 mi (7-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Arbutus Inn?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on Jun 28, 2026 start from CA $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arbutus Inn have an airport shuttle?

Airport shuttle services are not available at Arbutus Inn.

Does Arbutus Inn offer free breakfast?

Arbutus Inn does not offer free breakfast.

Is there a casino at Arbutus Inn?

No, there is no casino at this hotel, but Elements Casino (9-min drive) is nearby.

What time is check-in at Arbutus Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Arbutus Inn?

This hotel offers free self parking.

Does Arbutus Inn have a pool?

Arbutus Inn does not have a pool.

Does Arbutus Inn have a spa?

There are no spa services available at this hotel.

How close is Arbutus Inn to downtown Victoria?

Arbutus Inn is 0.9 mi away from Victoria.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 973 out of 1909 reviews
Rating 8 - Good. 645 out of 1909 reviews
Rating 6 - Okay. 183 out of 1909 reviews
Rating 4 - Poor. 55 out of 1909 reviews
Rating 2 - Terrible. 53 out of 1909 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and pretty much all you you can expect from a hotel :)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tigerrr

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

howard

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the place was clean and tidy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well equipped room, comfortable bed, and a friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness
Clean room with a renovated bathroom, friendly staff, easy check-in, and plenty of parking. Overall had no issues with my stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome, fast check in, everything in room was spotlessly clean . Free parking included and quiet hotel- no disturbances
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. Service was great.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room except for ants in bathroom, wonderful staff, fridge and microwave were super nice to have!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities
Very courtrous staff, clean room.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and a good sleep
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities
Room was clean and all staff I saw were very pleasant! Not much sound transfer from other rooms or the hallway. Excellent stay!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Angus

Staff was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reni

Liked: Cleanliness, amenities, property conditions & facilities
I travel for business and can honestly say that my room was the cleanest hotel/motel room I have ever had the pleasure of staying in. The staff were all very pleasant and helpful. I would highly recommend the Arbutus Inn.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Donato

Liked: Cleanliness, property conditions & facilities
Yes, the room was quite, very clean and nicely updated. The staff were efficient and very friendly. The nightly rate was excellent and very good value for the money.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Everything was very clean with great front counter/ customer service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
We love the Arbutus Inn! It's one of our favorite places to stay. I like it because it is very safe and nice for a good price. It's also perfect because it's so close to downtown. And unfortunately, I don't know his name, but the man who is the afternoon check-in is always the nicest and most pleasant and welcoming.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities
Courteous staff and the room is adequate.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hazel Anne

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Friendly and very accomodating staff.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Caitlin

Liked: Property conditions & facilities
Disliked: Cleanliness
There was a lot of noise coming from the lobby, the staff was friendly!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Osamende

Liked: Cleanliness, staff & service, amenities
The room was great. The staff were wonderful too
Stayed 1 night in Jan 2026
Verified

8/10 Good

Austin

Liked: Cleanliness, staff & service
Awesome spot for the price, always clean, just needs some updating. If you only care about price and cleanliness then this is a no brainer.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adem

Liked: Cleanliness
Relatively affordable, clean, and friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet well appointed room in the heart of downtown Victoria. Price was fantastic!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Jan 2026