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Embassy Inn

3.0 star property
3-star Victorian hotel near Victoria Harbour

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Photo gallery for Embassy Inn

Exterior
Family Suite, 1 Queen Bed with Sofa bed
Standard Room, 1 Queen Bed
Family Suite, 2 Queen Beds
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
520 Menzies St, Victoria, BC, V8V 2H4
  • Place, Victoria Harbour
    ‪3 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪4 min walk‬
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, 1 Queen Bed with Sofa bed

Family Suite, 1 Queen Bed with Sofa bed

Family Suite, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(99 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed

Family Suite

Family Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(199 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Victoria

Heart of Victoria.You'll be steps from Victoria Harbour and within a 10-minute walk of Royal BC Museum with a stay at this James Bay hotel.

What's nearby

  • British Columbia Parliament Building - 2 min walk - 0.2 km
  • Victoria Harbour - 3 min walk - 0.3 km
  • Government Street - 3 min walk - 0.3 km
  • Victoria Clipper Ferry Terminal - 4 min walk - 0.4 km
  • Royal BC Museum - 4 min walk - 0.4 km

Getting around

  • Victoria Intl. Airport (YYJ) - 37 min drive

Restaurants

  • ‪Milestones - ‬6 min walk
  • ‪Q At The Empress - ‬6 min walk
  • ‪Tea at the Empress - ‬6 min walk
  • ‪Discovery Station - ‬5 min walk
  • ‪Floyd’s Diner - ‬3 min walk

About this property

Embassy Inn

3-star Victorian hotel near Victoria Harbour
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Embassy Inn. For a fee, parking is available.

This 3-star Victoria hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Embassy Inn offers 70 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not accept prepaid Visa and MasterCard credit, debit, or gift cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Inn
Embassy Inn Victoria
Embassy Victoria
Embassy Inn Hotel
Embassy Inn Victoria
Embassy Inn Hotel Victoria

Reviews

Embassy Inn Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1004 out of 1417 reviews
Rating 8 - Good. 335 out of 1417 reviews
Rating 6 - Okay. 56 out of 1417 reviews
Rating 4 - Poor. 11 out of 1417 reviews
Rating 2 - Terrible. 11 out of 1417 reviews

Reviews

8/10 Good

Alina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, central location to explore Victoria, big room with balcony, A/C, clean bathroom, friendly staff, good breakfast Just the light shining through a ceiling window was a bit disturbing at night
Stayed 3 nights in Jul 2025

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, amenities
Reserved king size bed but only queen size available , breakfast quality was down compared to last visit. Eggs were dry, sausage balls were not appetizing & tasted like hot dogs, no hot chocolate & no espresso machine available. It used to be our go to hotel and we loved it. We might try it again in off-season but then again we might not.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel & the room was large with a kitchen.
Stayed 1 night in Jul 2025

10/10 Excellent

Fern C.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

lee ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and great staff.
Stayed 6 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Inn is centrally located so within walking distance of almost anything in Victoria. The breakfast was great and the rooms were good size. The ability to open the door with a screen onto the patio was great way to let in fresh air at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sokha

Stayed 3 nights in Jul 2025

10/10 Excellent

Junar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good bfast, excellent staff
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice if I do say so myself.
Stayed 2 nights in Jul 2025

10/10 Excellent

Blake

Stayed 1 night in Jul 2025

6/10 Okay

Sara

Travelled with family, Business traveller
Location was great. We booked a room with two queen size beds for 4 people and they gave us two double beds. When asked about this, they told us they were queens and unfortunately had no other rooms available. Our room was at the end of the hall and it was quite small for 4 people. Also no air conditioning, but fortunately we were on the 4th floor and could keep the patio door open.
Stayed 3 nights in Jul 2025

8/10 Good

harmesh

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Embassy Inn is tucked away just a block from the main thoroughfare. The welcoming staff and easy parking were nice. I loved the little balcony where we could hear the clip-clop of the carriage horses. Breakfast was a flurry of guests, with staff keeping the buffet ready. Being so close to the wharf and restaurants made it pleasant to walk around.
Stayed 4 nights in Jul 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great breakfast included, and spacious 4th floor rooms.
Stayed 3 nights in Jun 2025

8/10 Good

Roderick

Stayed 1 night in Jul 2025

10/10 Excellent

Marlys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although an older building on the outside, the inside is clean and up to date. Complimentary breakfast is great with lots of choice. Close to Inner Harbour. Friendly staff.
Stayed 6 nights in Jun 2025

10/10 Excellent

Diane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice stay

I was surprised by the comfort of the beds and pillows but why are the sheets so stiff? The sliding door was so nice for fresh air. The bathroom was very nice. Breakfast was good and the coffee was great. We would definitely stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Kamrul

Liked: Cleanliness, staff & service, property conditions & facilities
Always my favourite hotel to stay
Stayed 1 night in Jun 2025

8/10 Good

Vinod

Travelled with family
Liked: Cleanliness, property conditions & facilities
Felt like home. The breakfast service was amazing too.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tony

Business traveller
Disliked: Staff & service

Utter incompetence supreme

I’ve stayed here probably a dozen times. This time the staff made the error of putting five (5) pre authorizations on my credit card of $$$$$ x5 instead of just one. If I lived paycheck to paycheck, this would be a very bad situation for me. They told me that they tried to take off the pre authorizations and that it will “go away after 7 business days”. I asked for an email acknowledging their mistake and I’m willing to share but denied on this platform. I will not be staying here again. I tried to post proof of this occurrence but have been denied.
Stayed 4 nights in Jul 2025