2/10 Terrible
Paula
Jan 12, 2026
Worst overall experience in all my years of travel. Sad really. Arrived Christmas day 2025, solo 3 day relaxing trip. Realized my credit card expired in Nov on check in. Room was prepaid. Was told $300 cash deposit would work. When I asked for a receipt, texting between the FD Agent and his boss happened again. Told me I insulted him by my request. It was not a standard practice. Told me I was ungrateful and I could no longer stay. It was now 730 pm, and I had to contact Expedia to cancel. Ended up being that I now missed the last ferry back home and had to sleep in my car. It was such cold and unkind treatment. Was unexpected as I hadn't or didn't think it was a unprofessional or uncalled request for a receipt. Told me I could not be trusted with a receipt as I may come the next day to get my money. Tears have been shed at how I was made to feel. How I was looked at. I believe he was doing what he was instructed to, but I feel he may of also influenced the outcome.
Been some hard lessons learned.
Paula
Stayed 3 nights in Dec 2025

















