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James Bay Inn Hotel & Suites

3.0 star property
3-star Edwardian hotel near Emily Carr House

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Photo gallery for James Bay Inn Hotel & Suites

Bicycling
Exterior detail
Bar (on property)
View from property
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Royal BC Museum
    ‪6 min walk‬
  • Victoria Harbour
    ‪10 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(102 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(54 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Victoria

James Bay stay.A stay at this James Bay hotel places you steps from Emily Carr House and within a 5-minute walk of Beacon Hill Park. British Columbia Parliament Building and Royal BC Museum are also within half a mile (1 km).

What's nearby

  • Royal BC Museum - 6 min walk - 0.5 km
  • British Columbia Parliament Building - 7 min walk - 0.6 km
  • Victoria Harbour - 10 min walk - 0.9 km
  • Victoria Clipper Ferry Terminal - 11 min walk - 1.0 km
  • Victoria Fisherman's Wharf - 16 min walk - 1.3 km

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬10 min walk
  • ‪Beacon Drive In - ‬7 min walk
  • ‪Floyd’s Diner - ‬7 min walk
  • ‪The Old Spaghetti Factory - ‬9 min walk
  • ‪Discovery Station - ‬6 min walk

About this property

James Bay Inn Hotel & Suites

3-star Edwardian hotel near Emily Carr House
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1911
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • Mini golf
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1218 out of 1682 reviews
Rating 8 - Good. 392 out of 1682 reviews
Rating 6 - Okay. 43 out of 1682 reviews
Rating 4 - Poor. 14 out of 1682 reviews
Rating 2 - Terrible. 15 out of 1682 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk attendant was very kind and helpful. Can’t remember his name but he was awesome! Great stay.
Stayed 1 night in May 2025

4/10 Poor

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fine. Its over a 100 years old, so the decor is what one would expect. There is no elevator, so if you have heavy bags and aren't physically fit, beware. My problem was with staff in the restaurant. Due to medical treatments I had to undergo, I am no longer able to eat solid food. I bring my liquid food with me when I travel. On the day we checked in my wife & I patronized the onsite restaurant. My wife ordered dinner and I ordered a beverage only and brought my liquid food. All was ok. The next morning we returned so my wife could order breakfast & me coffee. Surprisingly, the hostess was annoyed with me for bringing my liquid food and told me I couldn't consume it there. My wife and I weren't going to put up with her belligerant attitude so we both left. I've been doing the same thing in restaurants for 5 years now and never ever was I refused service. It felt like we had been kicked out. Needless to say it was extremely upsetting. What if you went there with someone and didn't feel like eating, would you expect to be tossed out? Just blows my mind that we were treated like that!
Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, quaint rooms. Centrally located. Lovely staff! We ate in both on-site restaurants and had good experiences at both. My only complaint is that we could hear people talking in the room next to us, but it wasn’t bothersome and I guess is to be expected in a historic building.
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

I will be coming back!
Stayed 3 nights in May 2025

8/10 Good

SEONGHEE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The incredibly friendly staff made our stay very pleasant. Overall, the room was in good condition, except for a slight smell from the bedding. Please note that there is no microwave or refrigerator in the room.
Stayed 1 night in May 2025

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome from front desk lady. Very amiable.
Stayed 1 night in May 2025

10/10 Excellent

Viacheslav

Travelled with group
Liked: Cleanliness, staff & service, amenities
The place has a great location, very friendly and helpful staff and is kept mostly clean. However, it is fairly old and has a smell of old rags in the common areas - a watch out for people sensitive to this kind of thing.
Stayed 3 nights in May 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in May 2025

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a quiet, well-kept residential area, the inn is within walking distance of major tourist attractions, shopping and dining opportunities. Our host and staff were pleasant to deal with and ensured that we had everything we needed for an enjoyable stay.
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in May 2025

10/10 Excellent

Kerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had heard wonderful things about the James Bay Inn and we were not disappointed. They staff were extremely helpful. They went above and beyond. The room was smallish but had great character. The room and the bed were very comfortable. The bathroom was a good size. The whole hotel is full of character. We had dinner one night at the pub. Again we were very impressed. Location of the hotel is also great. Easy walking distance to the Inner Harbour. Don't let the lack of an elevator put you off. We would not hesitate to stay again should we ever come back to Victoria. Thank you JBI
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous two night stay here! Super convenient location for exploring downtown Victoria. Rooms were well decorated and clean and staff were super friendly!
Stayed 2 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in May 2025

10/10 Excellent

Jeong-Mi

Stayed 6 nights in May 2025

10/10 Excellent

Easton

Stayed 3 nights in May 2025

10/10 Excellent

Erica E, LAKE STEVENS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay this year. We have rented a 2 queen room, king corner room, and the cottage. All have been great. We love the eclectic vibe. Front desk team is great. Enjoy the Pub
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

thyra

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Quirky decor and bright colors. Nice place to stay
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time here and it was great! Everything was spotless, the staff were friendly, the area was lovely and walkable, even at night. The onsite restaurant was really good also! We will be back!
Stayed 1 night in May 2025

8/10 Good

DONNA MAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very Quaint. Pub and resturant has great food and friendly staff. Check in was easy and front desk staff very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent stay! As always, so friendly and welcoming! Quick to serve and do extra to make sure you are happy. Very clean hotel and rooms. Charming character. Love the history of this hotel.
Stayed 7 nights in Apr 2025