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Four Points by Sheraton Victoria Gateway

3.5 star property
Enjoy 2 bars/lounges at this 3.5-star Victoria hotel

Choose dates to view prices

Photo gallery for Four Points by Sheraton Victoria Gateway

Lobby
Exterior
Breakfast, lunch, dinner served; American cuisine
Lobby
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
829 McCallum Road, Victoria, BC, V9B6W6
  • Place, The Langford Station Off-Leash Area
    ‪3 min drive‬
  • Place, Thetis Lake
    ‪3 min drive‬
  • Place, Cineplex Odeon Westshore Cinemas
    ‪4 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(87 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

8.4 out of 10
Very good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Victoria

In suburbs.Within 3 miles (5 km) of this Victoria hotel, you'll find Thetis Lake and Langford Lanes. Bear Mountain Golf Club and Royal Roads University are also within 3 miles (5 km).

What's nearby

  • The Langford Station Off-Leash Area - 3 min drive - 1.6 km
  • All Fun Recreation Park - 3 min drive - 2.3 km
  • Thetis Lake - 3 min drive - 4.2 km
  • Cineplex Odeon Westshore Cinemas - 4 min drive - 2.3 km
  • Victoria Harbour - 16 min drive - 17.1 km

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Coffee Shack - ‬3 min drive
  • ‪House of Boateng - ‬4 min drive

About this property

Four Points by Sheraton Victoria Gateway

Enjoy 2 bars/lounges at this 3.5-star Victoria hotel
As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 54896 square feet (5100 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 54896 sq ft of conference space
  • 5100 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1011 reviews
Rating 8 - Good. 269 out of 1011 reviews
Rating 6 - Okay. 83 out of 1011 reviews
Rating 4 - Poor. 36 out of 1011 reviews
Rating 2 - Terrible. 50 out of 1011 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff are very friendly, clean rooms
Stayed 4 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
The
Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Clean quiet room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

8/10 Good

Jeff

Stayed 2 nights in Nov 2025

10/10 Excellent

Liu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always nice and helpful. The room is clean and quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Kiranjot

Good
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 3 nights in Oct 2025

4/10 Poor

Amber

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Young man who checked us in was less than warm, made it feel like checking us in was an absolute inconvenience to him.
Stayed 1 night in Nov 2025

8/10 Good

Lusia

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
It was good.
Stayed 1 night in Oct 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities
clean room, quick check-in, professional staff...noise carries a bit from hallways (we were right by elevator and the arrival button from elevator sounded all night....small distraction).
Stayed 1 night in Nov 2025

8/10 Good

Taranjot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast
Stayed 2 nights in Nov 2025

6/10 Okay

Nancy, Comox

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was blasting hot at 23c on arrival with all lights on. Major strike against the hotel on sustainability and waste. There was a small plug outside for e-plug in, but the parking spot wasn't marked, so it was used by non-e-cars. Painting e-car only on the spot is advised. The bathtub took 15 minutes to drain. The room was comfortable otherwise, the bed comfy, coffee in the lobby nice.
There is no dedicated e-parking, just these little plug in at the back, but the parking stall is not marked. If taken, ask the staff if they can find the license plate of the owner and ask them to move so you can plug in.
Stayed 2 nights in Nov 2025

6/10 Okay

Cher

Stayed 1 night in Nov 2025

6/10 Okay

Natalie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was excellent. No kitchen in room.
Stayed 1 night in Nov 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, lots of guest parking, check in fast. Hotel well set up, lots of cozy table and chair set ups in common areas. Obviously very popular stay for hockey families. Nice bar downstairs with great beer selection. Room was huge, bathtub in living room a little strange. And no towel bars in bathroom. But main bed was comfortable, great black out blinds, and sleep in was easy. Would like more desk top plug ins for charging devices. Liked the coffee station in the lobby each morning. I would stay here again. Highly recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025

4/10 Poor

Melisa

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel itself is quite nice and well decorated. Rooms are average and what you would expect. Nothing special but comfortable beds. The challenge we had was the highly scented lobby and hallways. I am sensitive to scents and my elderly mother had a significant allergy attack and had to go outside while we were checking in and practically run to the room (as fast as a 74 year old can). I was quitw surprised that any facility allows scents but especially one this strong (and not a nice smelling one either). Warning to the many other scent sensitive people out there to avoid. We did mention it to staff and they just said they thought is smells nice. That is pregerence but allergies and allergies. That is why the lower staff rating- they didnt seem to care alrhough i acknowldege front desk staff likely couldnt do much about it, but they could have said at least they would let a manager know.
Stayed 1 night in Nov 2025

10/10 Excellent

Glyn

Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Tamijen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice ,Pleasent staff nice room beds were good were as some not so much, good job Sheraton!
Stayed 1 night in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025