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4.4 out of 5

"They forgot to bring the crib and then when the person brought it I had to ask her to set up otherwise she was just going to leave it just in the door " More

By a verified traveller on Thu 27 Feb 2020

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Hotel Description

Enjoy 2 bars/lounges at this 3.5-star Victoria hotel

In suburbs

Within 3 miles (5 km) of this Victoria hotel, you'll find All Fun Recreation Park and WildPlay West Shore Victoria. Bear Mountain Golf and Country Club and Juan de Fuca Golf Course are also within 3 miles (5 km).

Free shuttle, parking

The hotel's indoor pool, 24-hour health club, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 117 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Other amenities include sitting areas, refrigerators, and room service.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$119* Per night/room 10 Apr. - 11 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Balcony, Corner

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Four Points by Sheraton Victoria Gateway ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Victoria Gateway

Everyone (1) Couples (1) Family (2)
4 out of 5
They forgot to bring the crib and then when the person brought it I had to ask her to set up otherwise she was just going to leave it just in the door

Posted by on 27 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Albert

We are sorry about it, I will address this matter with relating department to apply better care, thank you for your feedback!

5 out of 5
Great housekeeping and help at the desk. Only concern... not enough parking spots !

Posted by on 13 Sep. 2019

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4 out of 5
As expected, food on site was good. Staff friendly, lots of parking.

Posted by on 7 Apr. 2019

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4 out of 5

Nice place

Well kept hotel. Good location, friendly staff. Room kind of small but nice. Would sure stay there again.

Posted by , from camano island and green valley arizona. on 12 Aug. 2015

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5 out of 5

Clean & Quiet

We only spent a night there but it's good enough. Receptionist was very nice and followed up with a courtecy call minutes after we check into the room just to make sure everything was alright, we've never received such call in the past in any hotel before. The entrance area in the room is hardwood floor, which gives a "home" feeling the minute you walk in, another unusual finish that you don't see any where else. The location is secluded right behind Costco so not much of a view, but for us hotel is where you want to have a quiet nice sleep after spending a whole day sight seeing and it certainly serves the purpose. Everything (food, etc.) is close by, very convenient. Highly recommended.

Posted by on 7 Mar. 2011

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5 out of 5

Best kept secret in Victoria

Great hotel just minutes outside Victoria downtown in Langford. Free parking. I have stayed at various hotels in Victoria, but this is the best, but need car. The swimming pools was undergoing maintenance. Close to everything but far enough from downtown mess. Newly built hotel, common areas were spacious and had flat screen TV and laptops with internet access. Rooms had large flat screen TV, refrigerator, shower and tub.

Posted by on 22 Jul. 2009

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4 out of 5

Great addition to the Victoria Market

Out of the tourist trap that the downtown has become, this is a great new hotel close to everything.

Posted by on 27 Aug. 2008

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About the Four Points by Sheraton Victoria Gateway

Location 829 McCallum Road, Victoria, BC V9B6W6

Property Features

As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 54896 square feet (5100 square meters). Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. An area shuttle within 5 km and a casino shuttle are free. Free self parking is available. This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 54896 sq ft of conference space
  • 5100 sq m of conference space
  • Built in 2008
  • Dining venue
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Victoria, BC (YYJ-Victoria Intl.) (31.7 km / 19.7 mi)
  • Property shuttles: Free area shuttle within 5 km and casino shuttle
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Metropolitan Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Patio - Overlooking the garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 per person (approximately)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Victoria Gateway Hotel
  • Four Points Sheraton Gateway Hotel
  • Four Points Sheraton Gateway Hotel Victoria
  • Four Points Sheraton Victoria Gateway
  • Four Points Victoria
  • Sheraton Gateway Victoria
  • Sheraton Victoria Gateway
  • Victoria Four Points Sheraton
  • Victoria Gateway
  • Victoria Sheraton
  • Four Points Victoria Gateway
  • Victoria Sheraton
  • Victoria Four Points
  • Four Points By Sheraton Victoria Gateway Hotel Victoria
  • 4 Points By Sheraton Victoria Gateway
  • Four Points by Sheraton Victoria Gateway Hotel
  • Four Points by Sheraton Victoria Gateway Victoria
  • Four Points by Sheraton Victoria Gateway Hotel Victoria

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Victoria-Hotels-Four-Points-by-Sheraton-Victoria-Gateway.h1829964-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.