Four Points by Sheraton Victoria Gateway

3.5 star property
Enjoy 2 bars/lounges at this 3.5-star Victoria hotel

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Suite, 1 King Bed, Balcony, Corner (Balcony)
Suite, 1 King Bed, Balcony, Corner (Balcony)
2 bars/lounges
Executive Suite, 1 Bedroom | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Langford Lanes
    5 min drive
  • Royal Roads University
    6 min drive
  • Bear Mountain Golf Club
    8 min drive
  • Victoria, BC (YYJ-Victoria Intl.)
    31 min drive

Room options

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony, Corner (Balcony)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Corner

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Victoria

In suburbs.Within 3 miles (5 km) of this Victoria hotel, you'll find Thetis Lake and Langford Lanes. Bear Mountain Golf Club and Royal Roads University are also within 3 miles (5 km).

What's nearby

  • Goldstream Provincial Park - 5 min drive
  • Royal Roads University - 6 min drive
  • Hatley Castle - 8 min drive
  • Victoria Harbour - 15 min drive
  • Victoria Clipper Ferry Terminal - 17 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rhino Coffee House - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Tim Hortons - ‬8 min walk

About this property

Four Points by Sheraton Victoria Gateway

Enjoy 2 bars/lounges at this 3.5-star Victoria hotel
As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 54896 square feet (5100 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 54896 sq ft of conference space
  • 5100 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1008 reviews" "
Rating 8 - Good. 299 out of 1008 reviews" "
Rating 6 - Okay. 91 out of 1008 reviews" "
Rating 4 - Poor. 45 out of 1008 reviews" "
Rating 2 - Terrible. 42 out of 1008 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

SURJIT

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Romisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Byron, Powell River

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here
Stayed 1 night in Jul 2024

10/10 Excellent

Varun

Stayed 3 nights in Jul 2024

8/10 Good

Yashod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Points by Sheraton Victoria Gateway in Langford, British Columbia was conveniently located just off Highway 1 outside Victoria. The hotel was clean and comfortable. The rooms were decently up to date, but the air conditioning system could be upgraded to allow guests to more easily set their preferences for each room. None of the 4 guests in my party were able to figure out how to turn off the AC at night. It was quite loud when turned on, and we only found preset options on the thermostat, none of which turned it off completely. Some staff at the front desk could use additional training. At check-in, which occurred relatively late for us, we were told we could order room service, but a call to the restaurant informed us we could only eat in or pick up our order ourself to go. However, check-out was very smooth with a different receptionist.
Stayed 1 night in Jul 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Centrally located to many areas of interest. Highly recommend if you want to get away from the tourist stuff.
Stayed 7 nights in Jul 2024

8/10 Good

oren

Stayed 1 night in Jul 2024

6/10 Okay

Anna-Lea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kyeong Ryeol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel conveniently located, patio not recommended
Hotel was in a convenient location for us, as we were wrapping up our Vancouver Island vacation and heading to the airport the next day. The room was great, the bathroom was spacious, and overall the service was good. 4/5 stars because we wanted to get a meal at the patio and were told that without a reservation the wait for a table would be at least 20 minutes - even though there seemed to be lots of empty tables.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Clean room. Excellent staff
Stayed 1 night in Jul 2024

10/10 Excellent

Zheqi

Stayed 6 nights in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pro’s = comfy clean beds and modern rooms Con’s = parking limited when hotel is full
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Very clean and well located.
Stayed 7 nights in Jun 2024

10/10 Excellent

Manny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and great complimentary coffee.
Stayed 1 night in Jul 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest for the night
Great place to stay. Convenient and comfy. The pool and hot tub was packed during my stay and we couldn’t get in there but other than that, pretty good stuff.
Stayed 1 night in Jun 2024

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The unit was renovated but the door to bathroom did not close. Food in restaurant is horrible worse than a free buffet with rediculous prices. We had coupons and chose to not even use them after first time. Could not even cook an egg. Air condition 22 - too cold and 23 - too hot Was tricked by google to go to usa website and thought rate was lower until we got the bill.Does not make clear by adding USD to quote it was the email that transferred into CAD - 209 turned into 300
Stayed 3 nights in Jun 2024

10/10 Excellent

Janet

Stayed 3 nights in Jul 2024

10/10 Excellent

Anne, Comox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and super clean room.
Stayed 1 night in Jul 2024

10/10 Excellent

Anil

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mathias

Liked: Staff & service
.
Stayed 1 night in Jul 2024

4/10 Poor

Deepak

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfriendly staff, don’t even acknowledge your existence with a thank you or goodbye when handing them your room key at check out. Also, didn’t appreciate whatsoever being called in the room 6 mins past an 11am check-out after spending so much money. Found that quite pathetic and rude. Overall, staff wise, a major disappointment!
Stayed 2 nights in Jun 2024

8/10 Good

Roger Jun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel we ever stayed at!
Stayed 1 night in Jun 2024