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Four Points by Sheraton Victoria Gateway

3.5 star property
Enjoy 2 bars/lounges at this 3.5-star Victoria hotel

Choose dates to view prices

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Lobby
Suite, 1 Bedroom, Balcony, Corner
Reception
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Goldstream Provincial Park
    ‪5 min drive‬
  • Royal Roads University
    ‪5 min drive‬
  • Hatley Castle
    ‪6 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

About the area

Victoria

In suburbs.Within 3 miles (5 km) of this Victoria hotel, you'll find Thetis Lake and Langford Lanes. Bear Mountain Golf Club and Royal Roads University are also within 3 miles (5 km).

What's nearby

  • Langford Lanes - 4 min drive - 2.7 km
  • Goldstream Provincial Park - 5 min drive - 5.2 km
  • Royal Roads University - 5 min drive - 3.2 km
  • Hatley Castle - 6 min drive - 4.1 km
  • Victoria Clipper Ferry Terminal - 18 min drive - 17.4 km

Getting around

  • Victoria Intl. Airport (YYJ) - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rhino Coffee House - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Four Points by Sheraton Victoria Gateway

Enjoy 2 bars/lounges at this 3.5-star Victoria hotel
As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 5100 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daryl

Stayed 1 night in May 2025

8/10 Good

Ka Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have indoor pool and hot tub, also sauna and steam. Right next to Costco.
Stayed 2 nights in Mar 2025

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities
Paid extra for high speed internet only to be told there was no such thing available to clients. Very disappointed.
Stayed 3 nights in Mar 2025

10/10 Excellent

JAMIE

Stayed 1 night in Mar 2025

6/10 Okay

tracy

Stayed 1 night in Mar 2025

10/10 Excellent

Sherry, MAPLE RIDGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Seng

Stayed 1 night in Mar 2025

8/10 Good

Andres, Weston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The corner suit was huge perfect for a family
Stayed 3 nights in Mar 2025

8/10 Good

Shaowen, Bellevue

Stayed 1 night in Mar 2025

10/10 Excellent

Wyeth

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly fine hotel in suburb. Looks onto Costco parking lot. Not much in the way of local features, but if you need a place near the Malahat, this works well. Staff were good and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in very polite
Stayed 1 night in Mar 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were unhepful at best, and downright rude at their worst. There was vomit floating in the pool, we reported it, a few men waltzed over to look, dismissed it and walked off. The pool is also TINY, nothing like the lictures.
Stayed 2 nights in Mar 2025

10/10 Excellent

Einer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking lobby and room was well lated out and spacious. Gym and indoor pool were excellent. A complimentary breakfast would have been perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Kamelia

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay and good breakfast!

Really liked the room. The breakfast provided allowed you to order from the menu in the restaurant. It was good. Very clean and newer hotel, comfortable bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The room was clean, quiet, and comfortable. There was ample parking in the parking lot. No complimentary breakfast buffet, and no room service, but there was an on-site restaurant. I have only one complaint about the place--and this is relatively minor, but I was on vacation and wanted to be lazy. The room advertises the convenience of calling in a food order to the restaurant to pick up later. The problem is, the restaurant is not staffed enough that anyone ever answers the phone (went to voice mail every time I tried calling). So I had to physically go down to the restaurant to place an order, and wait there until it was ready, to take back to my room. Other than that, I thoroughly enjoyed my stay there and would recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Hugues, Sooke

Stayed 2 nights in Mar 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Dec 2024

8/10 Good

Tathiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohinder

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and clean. It is located in Langford not in Victoria. I was misled by the hotel being in Victoria. The food in restaurant is very expensive. The serving staff was very limited. Slow service in restaurant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Russ

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel, easy access parking and smooth check-in.
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025