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The Vic, an Ascend Collection Hotel

4.0 star property
Hotel near Victoria Harbour in Victoria

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Photo gallery for The Vic, an Ascend Collection Hotel

Lobby
Exterior
Breakfast area
Standard Room, 1 King Bed, Non Smoking
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Place, Save-On-Foods Memorial Centre
    ‪4 min drive‬
  • Place, Victoria Harbour
    ‪6 min drive‬
  • Place, Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

1 bedroom, premium bedding, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(98 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Deluxe Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, individually decorated

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

Burnside stay.Your stay at this Burnside hotel places you within 3 miles (5 km) of Victoria Harbour and Victoria Clipper Ferry Terminal. Gorge Road Hospital and Galloping Goose Trail are also within half a mile (1 km).

What's nearby

  • Save-On-Foods Memorial Centre - 4 min drive - 2.6 km
  • Royal BC Museum - 6 min drive - 3.9 km
  • Victoria Harbour - 6 min drive - 4.2 km
  • Victoria Clipper Ferry Terminal - 7 min drive - 4.5 km
  • Victoria Fisherman's Wharf - 8 min drive - 5.1 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 11 min drive

Restaurants

  • ‪Marhaba Restaurant - ‬7 min walk
  • ‪Szechuan City - ‬11 min walk
  • ‪Hecklers Bar & Grill - ‬1 min walk
  • ‪Uptown Bistro - ‬15 min walk
  • ‪Starbucks - ‬17 min walk

About this property

The Vic, an Ascend Collection Hotel

Hotel near Victoria Harbour in Victoria
The Vic, an Ascend Collection Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1400 square feet (130 square meters) and includes a conference center. The business-friendly The Vic, an Ascend Collection Hotel also features multilingual staff, RV/bus/truck parking, and pool umbrellas. Free self parking is available.

This Victoria hotel is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Vic, an Ascend Collection Hotel offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 43-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

Property Registration Number 37534

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Reviews

The Vic, an Ascend Collection Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 965 out of 1579 reviews
Rating 8 - Good. 398 out of 1579 reviews
Rating 6 - Okay. 133 out of 1579 reviews
Rating 4 - Poor. 44 out of 1579 reviews
Rating 2 - Terrible. 39 out of 1579 reviews

Reviews

8/10 Good

Mark, PORT COQUITLAM

Liked: Cleanliness, staff & service, amenities
Great staff. The hotel needed more renovation but overall it’s been good.
Stayed 1 night in Aug 2025

6/10 Okay

Bruno

Liked: Staff & service
Generally, it was ok - but at $400 plus per night it was way over priced. This should have been around $250 a night at most. The room was tight - could not even pull out the chair at the desk and the air conditioner was so loud only ran it when we were not in the room. The bathroom was good - the shower was nice and the sink was located outside the bathroom so could use the bathroom privately. The housekeeping was ok - Sometimes we would not get any face clothes. Also parts of the area around the TV were stained. The room looked old and tired. The area outside the balcony was disgusting. Again at $250 a night I would not have complained but at $400 plus a night it was not justified. Also the location is not great - way out of the downtown area and not close to anything. On the weekend parking is at a premium in the evening.
Stayed 5 nights in Jul 2025

6/10 Okay

Bruno

Liked: Cleanliness, staff & service
We needed hotel rooms for a week in a hurry as we had a family emergency. The Vic seemed to be the best choice when we looked on line. Generally, it was ok - but at $400 plus per night it was way over priced. This should have been around $250 a night at most. The room was tight - could not even pull out the chair at the desk and the air conditioner was so loud only ran it when we were not in the room. The bathroom was good - the shower was nice and the sink was located outside the bathroom so could use the bathroom privately. The housekeeping was ok - the bed not made well and one day the pillow fell on the floor so we removed the pillow case with hope of new clean one but they never bothered to do that. Again at $250 a night I would not have complained but at $400 plus a night it was not justified. Also the location is not great - way out of the downtown area and not close to anything. On the weekend parking is at a premium in the evening.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ann Varsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Jul 2025

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner is very loud, could barely sleep at night.
Stayed 1 night in Jul 2025

6/10 Okay

Harmanpreet

Liked: Staff & service
Disliked: Cleanliness
The bathroom door was not moving. It was moldy near its feet. Also you can see the person talking in shower from outside whixh was just surprising to me. we were travelling with family so this was a terrible room. We just had to ask each other to wait until we took shower. The balcony doors were stuck. Staff at checknin was very nice. I had no time to complain or change rooms as we were there only for 6-7 hours
Stayed 1 night in May 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Seton

Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this last minute and so glad we did! The suite was huge and beds so comfortable! Staff was beyond friendly and wonderful. The games room was a great area and had us wishing we were staying longer! Will definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We are so happy with the place.

Amazing our family loved the place.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Mikael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice and clean hotel, friendly staff, nicely designed rooms with lots of power outlets. In room coffee. One small drawback, we had an room adjoining to another with a door that was screwed close. There was still a gap under the door resulting in bad soundproofing. You could hear neighbours TV and phone conversations. We told reception and asked for towels to roll up and "soundproof". Tovels were promptly delivered. Very nice hotel, a bit off from city center but with a car it doesn't matter, only a 6 min drive. I would certainly return and would recommend The Vic to others.
Stayed 1 night in Jul 2025

10/10 Excellent

Lourdes, New Wesminster

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Hotel in Victoria Island.
Stayed 1 night in Jul 2025

10/10 Excellent

Erh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to some misunderstanding at my side, I reserved wrong room type for my friend. The staff member went above and beyond to change to right room and made our stay comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashish

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

David, Wainwright

Liked: Cleanliness, staff & service, property conditions & facilities
The most remarkable staff we have had the pleasure of meeting in all our years of travel.
Stayed 1 night in Jul 2025

6/10 Okay

Lynn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

So-so

The room itself was okay. The beds were good as was the updated bathroom. The carpet might have been new a few years ago but looked awful. Was afraid to take my shoes off. The outside of the building is so dated and is actually off-putting. All staff I spoke with were polite and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Raylene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Navpreet

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady Ingrid was absolutely fabulous, and our stay at the vic was wonderful :)
Stayed 1 night in Jul 2025