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The Vic, Ascend Hotel Collection

4.0 star property
Hotel near Victoria Harbour in Victoria

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Photo gallery for The Vic, Ascend Hotel Collection

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking
Breakfast area
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Save-On-Foods Memorial Centre
    ‪4 min drive‬
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

1 bedroom, premium bedding, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(93 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, individually decorated

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Victoria

Burnside stay.Your stay at this Burnside hotel places you within 3 miles (5 km) of Victoria Harbour and Victoria Clipper Ferry Terminal. Gorge Road Hospital and Galloping Goose Trail are also within half a mile (1 km).

What's nearby

  • Save-On-Foods Memorial Centre - 4 min drive - 2.6 km
  • Royal BC Museum - 6 min drive - 3.9 km
  • Victoria Harbour - 6 min drive - 4.2 km
  • Victoria Clipper Ferry Terminal - 7 min drive - 4.5 km
  • Victoria Fisherman's Wharf - 8 min drive - 5.1 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 9 min drive

Restaurants

  • ‪Marhaba Restaurant - ‬7 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Jade Fountain - ‬3 min drive
  • ‪Szechuan City - ‬11 min walk
  • ‪Floyd’s Diner - ‬1 min walk

About this property

The Vic, Ascend Hotel Collection

Hotel near Victoria Harbour in Victoria
The Vic, Ascend Hotel Collection offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1400 square feet (130 square meters) and includes a conference center. The business-friendly The Vic, Ascend Hotel Collection also features multilingual staff, RV/bus/truck parking, and pool umbrellas. Free self parking is available.

This Victoria hotel is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Vic, Ascend Hotel Collection offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Filipino, Hindi, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 43-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

Property Registration Number 37534

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

The Vic, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 914 out of 1494 reviews
Rating 8 - Good. 372 out of 1494 reviews
Rating 6 - Okay. 127 out of 1494 reviews
Rating 4 - Poor. 44 out of 1494 reviews
Rating 2 - Terrible. 37 out of 1494 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark, PORT COQUITLAM

Liked: Cleanliness, staff & service, amenities
Great staff. The hotel needed more renovation but overall it’s been good.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Stayed 2 nights in May 2025

10/10 Excellent

Lourdes

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best 👌
Stayed 1 night in May 2025

6/10 Okay

Jasbir

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean and carpet smells in hallways. Baseboards clearly show dirt sitting for too long, hangout area is okay but dog hairs all over. Too many homeless at night in parking and liquor / bar attracts more drunks. If you use underground parking it smells like dead fish and urine.
Stayed 1 night in May 2025

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room and service were good—overall decent for a 3-star hotel. However, I was extremely disappointed with the cleanliness. The room, particularly the bathroom, was quite dirty. There was visible mold on a piece of wall art, which was concerning. While the common areas had a cool and unique vibe, they also lacked proper cleaning and didn’t feel sanitary. The most unpleasant part was the strong smell of marijuana throughout my room and the hallway. I was traveling with my 3.5-year-old child, and the conditions made me uncomfortable enough that I didn’t even want him to use the shower. With better attention to cleanliness and air quality, this could have been a decent stay.
Stayed 1 night in May 2025

8/10 Good

Cassandra Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vic is a beautifully renovated gem. We thoroughly enjoyed our stay and will stay here again the next time we visit Victoria. The service was friendly, welcoming, and excellent. We were able to get access to our room early after our flight into Victoria, which made our day much easier. The room was the same quality as chain hotels and we enjoyed all of the same amenities. The temperature of the room was easy to control and it was very quiet on the property, so we slept well during our stay. There is plenty to see and do within walking distance of the Vic, as well as a delicious onsite restaurant. The cab ride to downtown is very affordable. Thank you for everything and hope to be back soon!
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Taylor

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Quick stay overnight. Great location and hotel is done up really well. Beds were comfortable and it’s convenient having the pub restaurant below. Food is great!
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It’s has a very quiet walkable area around the hotel and it is very pet friendly
Stayed 1 night in May 2025

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
convenient location and parking
Stayed 1 night in May 2025

8/10 Good

York

Liked: Cleanliness
Nice location. Clean room. Great shower. Free parking and free popcorn in entertianment room.
Stayed 2 nights in May 2025

8/10 Good

Samantha

Stayed 1 night in May 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Limited parking on Wednesday evenings. Small parking spaces in front of hotel. Not a lot of food options in evenings. Pool wasn’t open for the season yet. Great lounge with free popcorn and huge screen for the hockey games.
Stayed 1 night in May 2025

4/10 Poor

Xing

Travelled with family
Little disappointed there is no kettle in the room
Stayed 1 night in May 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
The best services at all.
Stayed 3 nights in May 2025

10/10 Excellent

Harinderpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in May 2025

10/10 Excellent

LOURDES

Liked: Cleanliness, staff & service, property conditions & facilities
The best Hotel excellent
Stayed 1 night in May 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, amenities
This hotel was just ok, it’s rated as a 4 star and I’ve been to 4 star hotels and I would say this is not. It’s old and even though it’s renovated the reno feels more like a cover up than anything else. Our room had a mildew smell even though it was clean which for me screams the reno’s were not done well.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although looking slightly dodge from outside the hotel was beautiful inside. Loved the extra touches - chocolates in room, popcorn daily !, free bikes to use which were great for getting into town. Ingrid and Fatima were extremely helpful and an asset to the business
Stayed 3 nights in May 2025

4/10 Poor

Ibrahim

Travelled with family and small children
Disliked: Cleanliness, amenities
Not a great option for a hotel in terms of cleanliness, specifically beddings - they clearly are not changed between stays. Took pictures and front desk said they’ll bring it to the attention of the cleaning staff for the future.
Stayed 1 night in May 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Mehrnaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Stayed 3 nights in May 2025

10/10 Excellent

Charlene

Stayed 1 night in May 2025